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A
Rating: 4 out of 5
The item is exactly as shown in the photo, there are a few small imperfections on the lid.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Perfect
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A
Rating: 2 out of 5
delivery not yet collected 04/21/2020
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Response from tompress.com
Hello, Your parcel is on its way. Due to the unprecedented health situation, the distribution of mail and parcels by La Poste has slowed down considerably. Best regards.
A
Rating: 4 out of 5
Too bad the good-for-nothings at the post office only do their job at 30%.
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Response from tompress.com
It's a shame to give Tom Press a bad mark. However, we also regret the lack of commitment and support shown by some towards the confined population.
A
Rating: 4 out of 5
Solid, reliable kitchen utensil.
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A
Rating: 4 out of 5
On-time delivery. Perfectly secure packaging.
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A
Rating: 4 out of 5
very good and inexpensive products
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A
Rating: 4 out of 5
A good company to recommend
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A
Rating: 4 out of 5
Product conforms to the order and beautiful quality too bad that delivery took 4 months ... otherwise all ok thank you.
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A
Rating: 4 out of 5
the mould suits me perfectly, I've used it several times and it worked perfectly
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A
Rating: 4 out of 5
Hello, this survey is probably automatic because I haven't received anything.
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Response from tompress.com
Hello, your parcel has arrived at the sorting center in your department and should be delivered shortly. Best regards.
A
Rating: 4 out of 5
Efficient when ordered. Delivery problem, but it was the post office's fault A broken throttle lever Otherwise everything is OK
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Response from tompress.com
Hello, Please send photos of the damage to [email protected] with reference 24424 in the subject line. Best regards.
A
Rating: 4 out of 5
Top! A yeast offering would really complement many of your products!
Have a nice day,
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Have a nice day,
Response from tompress.com
Hello, they are ;) they are being restocked, but you can find them here: https://www.tompress.com/CT-8674-levures.aspx Best regards.
A
Rating: 4 out of 5
Quality product at a reasonable price Delivery problematic, certainly due to the current health crisis.
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A
Rating: 4 out of 5
Lack of precision due to insufficient documentation. Problem fitting temperature sensor to door
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A
Rating: 2 out of 5
Hello, I still haven't received my delivery and the previous ones arrived twice. Sincerely Mr Viallard
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Response from tompress.com
Hello, Parcel delivered on 16/04/2020. Best regards.
A
Rating: 2 out of 5
Not yet recut
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Response from tompress.com
Hello, Yes, but the parcel did arrive in Switzerland. Customs clearance is taking longer in the current climate. Best regards.
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
good product and an interesting range
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A
Rating: 4 out of 5
Cuts bones and meat well, skin is more difficult because the blades are not parallel, only the tip cuts Made in Italy, not China...
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A
Rating: 4 out of 5
Satisfied overall and always.merci
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A
Rating: 2 out of 5
The order was picked up by the post office on Wednesday April 8. The tracking has not changed since then - so no scan - as if the package was lost. Not delivered 10 days after the order there is something to worry about!!!
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Response from tompress.com
Hello, Your parcel is on its way. Postal delays are considerably longer at this time of year. Rest assured, it's on its way. Best regards.
A
Rating: 4 out of 5
Thank you!
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A
Rating: 4 out of 5
I'm just sorry that there are no instructions on the pack, it's the first time I've used this product,
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A
Rating: 4 out of 5
complicated delivery due to confinement
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A
Rating: 4 out of 5
Everything went well
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A
Rating: 4 out of 5
Despite a missing item, very good experience and very good after-sales service (the problem was sorted out very quickly) in full confinement.
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Response from tompress.com
Thank you for your confidence and we apologize again for the inconvenience.
A
Rating: 2 out of 5
not cooomercant
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Response from tompress.com
Hello, Could you please tell us directly what's going on? By email: [email protected] or phone 05 63 71 44 99. Best regards.
A
Rating: 4 out of 5
For the 1st time I ordered flour, top of the top. Fast order despite the confinement,
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Response from tompress.com
Thank you, I look forward to a future order.
A
Rating: 4 out of 5
There are two streets in my town with the same name, so the deliveryman asked me which commune it was. However, the zip code is not the same for the two communes, so unless he had not been given my zip code, he shouldn't have needed to contact me for clarification.
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Response from tompress.com
Hello, Perhaps the label was not legible enough. It is preferable that he took this precaution to ensure proper delivery. Best regards.
A
Rating: 4 out of 5
not applicable
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A
Rating: 4 out of 5
excellent product, delivery nothing to say given the current situation.
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A
Rating: 4 out of 5
Good delivery but I thought it was coming from Belgium so I had to wait longer.
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A
Rating: 4 out of 5
I've been a customer for several years, and I'd like to thank the entire Tom Press team for the work they do for their customers despite the confinement.
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Response from tompress.com
Thank you very much, it's a pleasure.
A
Rating: 4 out of 5
Thanks for the advice
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A
Rating: 4 out of 5
bonjour j'ai été surpris par la rapidité de livraison je suis très satisfait de ma commende salutation
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A
Rating: 4 out of 5
I would have liked to have been warned of the delay in delivery and I find the expiry date too short.
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Rating: 4 out of 5
The grates I received were great, they fit perfectly on my BOSCH chopper, I've finally found the grates I needed. You can tell the sales person I spoke to on the phone that this model of grate fits perfectly on the BOSCH chopper. Too bad I would have ordered one more, but the person told me it was impossible to adapt.
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A
Rating: 4 out of 5
*4 stars because the thermometer broke during transport (be careful with fragile products) *That said, TOMPRESS gave me a thermometer free of charge 5 stars for customer service *The material I ordered is of good quality 5 stars *TOMPRESS is a serious company, there's no doubt about that.
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A
Rating: 4 out of 5
Very pleased
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