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A
Rating: 4 out of 5
I have never been disappointed with the products or the delivery.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
I have not yet tried the product I received and have not had the opportunity to contact customer service, hence the 4 out of 5 star rating for these two lines.
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A
Rating: 4 out of 5
Everything is correct, I would recommend you to others.
Thank you
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Thank you
A
Rating: 2 out of 5
When I place an order, the merchant must manage the delivery, not send people for a week late paying shipping costs.
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Response from tompress.com
Hello, I'll have to check with the postal service to find out the reason for the delay. Would you like us to open a complaint? Best regards.
A
Rating: 4 out of 5
Conforms to product ordered
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A
Rating: 4 out of 5
compliant
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A
Rating: 4 out of 5
Very fast delivery, but the packaging was far too light, just opaque plastic which did not protect the book. Fortunately, it did not arrive damaged.
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A
Rating: 4 out of 5
I could have been warned that there were two missing products, and I was the one who phoned to find out where my delivery was. But that won't stop me from continuing with you.
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A
Rating: 4 out of 5
I don't understand why you don't deliver to Martinique by colissimo because not everyone has an intermediary in Paris...???? For me, it's an essential reason. I've shown this nut picker to several friends and the fact that it's not delivered to Martinique has blocked them. It's a shame.
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Response from tompress.com
Hello, Colissimo delivery to French overseas departments and territories is possible (depending on the weight and items ordered, of course). Please contact us when you place your next order. Our customer service will guide you. Best regards.
A
Rating: 4 out of 5
Ras, perfect, fast, clear site
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A
Rating: 4 out of 5
fast service goods as ordered
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A
Rating: 4 out of 5
very satisfied, but the grate I received was not what I expected. I thought it was to be placed at the bottom of the bin, not at the top. I cut it to use it as I wished.
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A
Rating: 4 out of 5
Nothing to complain about, fast and fair price. However, the parcel was laden with catalogs and promotional offers: it's a pity because, in addition to being of no interest to me, it's an aberrant attitude from an ecological point of view. I regret this kind of marketing from a company that claims to be home-made".
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
I can't get the apple peeler to work properly as it doesn't follow the shape of the apple and removes the flesh instead of peeling the apple.
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A
Rating: 4 out of 5
If the merchandise is perfect value for money, once again the transport and delivery service provided by the post office despite a collissimo order is catastrophic...unworthy of a service called in a public era.
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A
Rating: 4 out of 5
continue like this c d l t
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
satisfied
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 2 out of 5
Advertised delivery time: 48H delivered within 8 days, and that's only because I asked for it. Multiple pieces of gut, often pierced; not worthy of tompress.
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Response from tompress.com
Hello, We only dispatched the parcel when we were restocked. However, it is not usual to have this problem with casings. I will inform our after-sales service who will contact you as soon as possible. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Informed by email of delivery progress. Very responsive service.
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A
Rating: 4 out of 5
Received and conformed. Badly packed, depalletized, but not damaged.
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A
Rating: 4 out of 5
the delivery system is not the most optimal for the customer. you have to make an appointment with geodis to block a date. in addition, delivery takes a whole day, so it's not compatible with our working days, especially as there are no Saturday deliveries.
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A
Rating: 4 out of 5
Hello The vacuum packing machine works very well. I only regret that there is no tuto or Video demonstration of how the machine works. Demonstration tutorials would greatly improve your website.
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A
Rating: 4 out of 5
package arrived in good condition. Fast delivery. satisfied
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A
Rating: 4 out of 5
Articles in very good condition without breakage glass bottle a little sad not to have received e-mail when the package arrived at the post point
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A
Rating: 4 out of 5
Easy ordering and very fast delivery. Bravo
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A
Rating: 2 out of 5
We ordered a shredder in early October with an initial deadline of mid-October, then mid-October postponed to late October (notified by email), then postponed to early November, then postponed every 10 days but without being notified, we had to call each time until delivery in late December the product is top but upon receipt the apples were rotten ... very disappointed.
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Response from tompress.com
Hello, We understand your disappointment, the restocking of this item took longer than expected and we are sorry for that. Best regards.
A
Rating: 4 out of 5
Very good product
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A
Rating: 2 out of 5
delivery time too long. i thought i'd find rakes big enough to harvest olives, but in fact i feel like i've received rakes for children. very disappointed.
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Response from tompress.com
Hello, isn't it 13.5 cm long? Please contact our customer service department on 05 63 71 44 99. Best regards.
A
Rating: 4 out of 5
Small delivery problem (wrong location and the delivery company didn't provide me with the code to remove the coli). Apart from that, the pan oozes quality, and potting is child's play (under parental supervision). I've only had it a few days, but it's already not catching on at all, and works wonders on everything I've tried.
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A
Rating: 4 out of 5
Delivery is a problem with this company, parcels have to be picked up at a relay point, it's unacceptable to pay for home delivery and have to go somewhere else. On the other hand, good products, to be recommended.
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V
Rating: 4 out of 5
Unfortunately, some of the ordered smoke chips have spread throughout the package because the bag has an opening at the front that should have been taped up before shipping.
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Response from tompress.com
Hello, we apologize, we will be more vigilant. Best regards
A
Rating: 4 out of 5
very disappointed with the carrier who leaves the parcel 100 m from the house despite my insistence due to back problems. He says he doesn't have time and leaves you with your heavy parcel on the side of the road.
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A
Rating: 4 out of 5
Delivery time not respected... we were expecting it for Christmas but didn't receive it: probably because of the holidays... or other reasons... We don't know why. Package in good condition. Not disappointed. Product not yet tested. Is in working order. I will let my friends and family know about your interesting site.
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A
Rating: 4 out of 5
Product meets my expectations in terms of use, but the assembly is a real headache, with a very brief explanation and a very illegible drawing. Everything fits together very well if you've taken the time to lay everything out and understand which way to put the walls: inside or outside. A clear assembly plan would be welcome.
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Response from tompress.com
Thank you for your feedback. We'll do our best to improve the documentation. Best regards.
A
Rating: 4 out of 5
Perfect service and very fast 24h delivery
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A
Rating: 4 out of 5
Delivery on time and as ordered
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