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A
Rating: 4 out of 5
Ras
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2 and 4 stars
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Rating: 4 out of 5
satisfied
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 2 out of 5
Advertised delivery time: 48H delivered within 8 days, and that's only because I asked for it. Multiple pieces of gut, often pierced; not worthy of tompress.
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Response from tompress.com
Hello, We only dispatched the parcel when we were restocked. However, it is not usual to have this problem with casings. I will inform our after-sales service who will contact you as soon as possible. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Informed by email of delivery progress. Very responsive service.
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Rating: 4 out of 5
Received and conformed. Badly packed, depalletized, but not damaged.
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Rating: 4 out of 5
the delivery system is not the most optimal for the customer. you have to make an appointment with geodis to block a date. in addition, delivery takes a whole day, so it's not compatible with our working days, especially as there are no Saturday deliveries.
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Rating: 4 out of 5
Hello The vacuum packing machine works very well. I only regret that there is no tuto or Video demonstration of how the machine works. Demonstration tutorials would greatly improve your website.
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Rating: 4 out of 5
package arrived in good condition. Fast delivery. satisfied
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Rating: 4 out of 5
Articles in very good condition without breakage glass bottle a little sad not to have received e-mail when the package arrived at the post point
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Rating: 4 out of 5
Easy ordering and very fast delivery. Bravo
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Rating: 2 out of 5
We ordered a shredder in early October with an initial deadline of mid-October, then mid-October postponed to late October (notified by email), then postponed to early November, then postponed every 10 days but without being notified, we had to call each time until delivery in late December the product is top but upon receipt the apples were rotten ... very disappointed.
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Response from tompress.com
Hello, We understand your disappointment, the restocking of this item took longer than expected and we are sorry for that. Best regards.
A
Rating: 4 out of 5
Very good product
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Rating: 2 out of 5
delivery time too long. i thought i'd find rakes big enough to harvest olives, but in fact i feel like i've received rakes for children. very disappointed.
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Response from tompress.com
Hello, isn't it 13.5 cm long? Please contact our customer service department on 05 63 71 44 99. Best regards.
A
Rating: 4 out of 5
Small delivery problem (wrong location and the delivery company didn't provide me with the code to remove the coli). Apart from that, the pan oozes quality, and potting is child's play (under parental supervision). I've only had it a few days, but it's already not catching on at all, and works wonders on everything I've tried.
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Rating: 4 out of 5
Delivery is a problem with this company, parcels have to be picked up at a relay point, it's unacceptable to pay for home delivery and have to go somewhere else. On the other hand, good products, to be recommended.
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Rating: 4 out of 5
Unfortunately, some of the ordered smoke chips have spread throughout the package because the bag has an opening at the front that should have been taped up before shipping.
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Response from tompress.com
Hello, we apologize, we will be more vigilant. Best regards
A
Rating: 4 out of 5
very disappointed with the carrier who leaves the parcel 100 m from the house despite my insistence due to back problems. He says he doesn't have time and leaves you with your heavy parcel on the side of the road.
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Rating: 4 out of 5
Delivery time not respected... we were expecting it for Christmas but didn't receive it: probably because of the holidays... or other reasons... We don't know why. Package in good condition. Not disappointed. Product not yet tested. Is in working order. I will let my friends and family know about your interesting site.
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Rating: 4 out of 5
Product meets my expectations in terms of use, but the assembly is a real headache, with a very brief explanation and a very illegible drawing. Everything fits together very well if you've taken the time to lay everything out and understand which way to put the walls: inside or outside. A clear assembly plan would be welcome.
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Response from tompress.com
Thank you for your feedback. We'll do our best to improve the documentation. Best regards.
A
Rating: 4 out of 5
Perfect service and very fast 24h delivery
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Rating: 4 out of 5
Delivery on time and as ordered
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A
Rating: 4 out of 5
well
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Rating: 4 out of 5
Delivery and routing of the order went without a hitch. As a community cook, I'm disappointed with the spaghetti vegetable slicer I ordered, which isn't very practical and requires a lot of "gymnastics" before producing results that aren't always convincing.
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Rating: 4 out of 5
Delivery problems.
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Rating: 4 out of 5
Before ordering online, I called the service department, which gave me good, friendly information.
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Rating: 4 out of 5
Package in good condition.
No calendar or coupon as indicated on the order form.
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No calendar or coupon as indicated on the order form.
Response from tompress.com
Hello, The voucher is noted on your invoice enclosed in the package, I will send you a copy by e-mail. Best regards.
A
Rating: 4 out of 5
on top of the commende on top of the delivery line not repeated by cono poste
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Rating: 4 out of 5
I didn't know your website, but I discovered your catalog which is very interesting. Thank you for the calendar which pleases my aunt (92 years old) and I wish you happy holidays and see you very soon.
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Rating: 4 out of 5
Service satisfaction
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Rating: 4 out of 5
I like this site and its quality products.
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Rating: 4 out of 5
I had to search for my parcel, and after several searches, I found it several days later in a store near me.
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Rating: 4 out of 5
It would be nice if there were a buzzer at the end of the timer, otherwise it's fine.
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Rating: 4 out of 5
Product not as pictured
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Rating: 4 out of 5
Package received on time. I can't judge the merchandise, it's for a Christmas present.
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Rating: 4 out of 5
short
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Rating: 4 out of 5
Fast and careful delivery, not yet tested the product.
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Rating: 4 out of 5
good product, delivery time a little long overall nothing to say.
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Rating: 4 out of 5
Perfect , product conforms well to expectations , and , aesthetic , super
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