The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I was told I would receive my order within 4 weeks. I received my parcel after 8 weeks. The commercial gesture is a voucher of 1.
This was my first and last order with you. Please rest assured that I will take the time to explain your sales policy to you. Sincerely
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Response from tompress.com
Hello, We understand your disappointment, we are also dependent on these preparation or manufacturing delays. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
Very nice to see in use because it's a.gift.
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Acheteur Vérifié
Rating: 4 out of 5
when I received my package a cap was broken, I sent an email, within a week it was in my mailbox.service aprés vente trés très serrieus
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Acheteur Vérifié
Rating: 4 out of 5
I've never been disappointed with any order I've placed.
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Acheteur Vérifié
Rating: 4 out of 5
satisfied with customer service, good parcel tracking and speed of delivery products matched expectations
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Acheteur Vérifié
Rating: 4 out of 5
Very good product that feels solid and easy to handle. Ideal for kitchens with limited space, as it doesn't take up much room. I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
Very good quality
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Verifizierter Käufer
Rating: 4 out of 5
Delivery took longer than advertised on the website, but after asking the friendly customer service team, it went very quickly
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Acheteur Vérifié
Rating: 4 out of 5
Disappointed with the Tatin tart dish, which has a hollow in the middle and therefore does not promote uniformity of the caramel.
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Acheteur Vérifié
Rating: 4 out of 5
I regret that there is so much delay for a French fries cutter I am not very happy greetings
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Acheteur Vérifié
Rating: 4 out of 5
very satisfied overall
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Acheteur Vérifié
Rating: 4 out of 5
Deliveries with companies like this, when you're still working, are very difficult to organize. every time i've ordered products from you, i've had to pick them up on a saturday, 25 kilometers from home. i'd have preferred to be able to pick them up at a pick-up point in the village. best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Ras
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Acheteur Vérifié
Rating: 2 out of 5
The time between my order and delivery was far too long.
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Acheteur Vérifié
Rating: 4 out of 5
Too slow, very expensive. Good product.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, You sent me the link to get the discount for the product I ordered. When I received the product, the manufacturer's code on the packaging was not on the list to qualify for the discount. I didn't like it. 30 promised. Mrs Neveu
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Response from tompress.com
Hello, just fill in the coupon and return it. Everything is noted on the page: https://www.tompress.com/cms/offre-de-remboursement-bamix-2017-2018.aspx Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Excellent product, as expected. Delivery a little long, over three weeks; but it was worth it and there was no hurry....
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Acheteur Vérifié
Rating: 4 out of 5
colissimo (la poste) not up to scratch
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Acheteur Vérifié
Rating: 4 out of 5
Order received a week late (forced to freeze my preparations) Quid du prix du transport ; même si pb avec manifs actuelles Et surtout pas d'informations
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Acheteur Vérifié
Rating: 4 out of 5
Rated customer service without needing it
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Acheteur Vérifié
Rating: 4 out of 5
A loyal customer for years
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Acheteur Vérifié
Rating: 4 out of 5
The time between order and delivery was long.
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Acheteur Vérifié
Rating: 2 out of 5
The delivery scheduled for 48 hours was in fact postponed for 1 month. No notification was given during this time.
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Response from tompress.com
Hello, you have ordered an item that is out of stock. The delivery time was announced on the website and on your order confirmation. Shipment is also confirmed by e-mail, along with the tracking number and link. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery problem...delivered to my parents who didn't have the strength to check the granite plate...the deliveryman left quickly without helping my 74 year old parents to check it.
And in the end, the next day I went to pick up the coli...I saw a big bump on the side and indeed a broken plate, 150 lost, great.
Tompress doesn't control its transporter
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Response from tompress.com
Hello, a file has been opened with our after-sales service. We are following the incident and will keep you informed. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I'm missing one part: the bag locator clip, and there was a slight hitch in delivery compared with the appointment we had agreed on. The device is efficient.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time a little too long.
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Acheteur Vérifié
Rating: 4 out of 5
nothing to complain about. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Hello, several glass jars split when they are sterilized in a steam basket... Can this be avoided? What technique should I use to ensure that the seals do their job properly without the jars bursting? I can't recommend your products if this problem persists.... Thank you in advance for your reply.
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Response from tompress.com
Hello, You can put clean cloths between the jars to prevent them from colliding. I invite you to give it a try and don't hesitate to let us know what you think. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
fine
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Acheteur Vérifié
Rating: 4 out of 5
Product meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
very well
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Acheteur Vérifié
Rating: 4 out of 5
Delivery date postponed to the next day, without notifying us by phone.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say, all that's left is to test the equipment over time.
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Acheteur Vérifié
Rating: 4 out of 5
Always so serious and efficient thank you
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Acheteur Vérifié
Rating: 4 out of 5
Very good overall
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Acheteur Vérifié
Rating: 4 out of 5
goods very well protected by the various cartons but not the season of use yet so I can't evaluate the efficiency of the machine.
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Acheteur Vérifié
Rating: 4 out of 5
Postage and packing far too high If a product is not available, the whole order is blocked and not shipped, so it's a double whammy.....
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Acheteur vérifié
Rating: 4 out of 5
Ordered one day, received the next day Material seems robust
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Acheteur Vérifié
Rating: 4 out of 5
Marble received in perfect condition, I'm very satisfied with my purchase. Surprised, however, that the carrier gave the package to my neighbor and nephew, who didn't have time to check the order, which was marked fragile on the packaging... My husband wasn't far away though, the deliveryman could have called him.
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