The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
very disappointed by the tomato press because it's unusable without modifying the attachment foot. the quality is there but reber didn't guarantee the manufacture. in short, a very good appliance but unusable as it is for chestnuts, for example.
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Response from tompress.com
Hello, Indeed, add a plywood shim or a cloth for example, it will improve stability. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Good product
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A
Acheteur Vérifié
Rating: 2 out of 5
A site not up to date even though 8 is out of stock. No information on delivery times.
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Response from tompress.com
Hello, the deadline is in real time for each item on the site, just to the right of the photo. Best regards.
V
Verifizierter Käufer
Rating: 2 out of 5
Very long delivery time, no notification as to why delivery is so late. only after asking several times did I finally have clarity about the delivery.
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Response from tompress.com
Hello, yes, some products ordered were sold out. Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
order a little too late compared to the one before r a s sastified.
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Acheteur Vérifié
Rating: 4 out of 5
Quality product
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A
Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my order, but it's a shame the instructions are not in French.
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A
Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the product
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A
Acheteur Vérifié
Rating: 4 out of 5
as the 30-litre tank product was not available, delivery was a little late.
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A
Acheteur Vérifié
Rating: 4 out of 5
I didn't need customer service, so I can't rate this item.
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A
Acheteur Vérifié
Rating: 4 out of 5
Apart from the transport, everything is perfect
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A
Acheteur Vérifié
Rating: 4 out of 5
long delivery time. Package received all smashed...
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Response from tompress.com
Hello, we apologize for the inconvenience, but what about the products inside? Is everything in perfect condition or was there any breakage? Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
ease of ordering and speed of delivery. The equipment is not yet assembled but seems to be of good quality.
No info on product availability by phone on Saturdays.
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A
Acheteur Vérifié
Rating: 4 out of 5
Very good product in spite of information taken by phone, given by an unfriendly person.
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Acheteur Vérifié
Rating: 4 out of 5
the cash register was not available quickly enough
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A
Acheteur Vérifié
Rating: 2 out of 5
All the corks don't close the bottles properly, and the time between delivery and order was far too long.
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Response from tompress.com
Hello, We apologize for any inconvenience this may cause, but we've done everything we can to reduce the restocking time. Closing is done by a simple quarter turn. When you feel resistance, please do not force further to avoid crushing the lugs. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
hello , good equipment to be improved ( opinion of an agricultural engineer ) technical problem: the flywheel positioning axle (major defect) the reservation to screw the flywheel nut on the axle is non-existent it would be preferable to provide a key or other system I still have a nut no assembly instructions or description of parts good luck robert champion
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Response from tompress.com
Hello, Thank you for your suggestions, which we are studying with the manufacturer. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
products as ordered fast delivery so I would recommend
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C
Compratore Verificato
Rating: 4 out of 5
Excellent product
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A
Acheteur Vérifié
Rating: 2 out of 5
Delivery too long after order not notified if delivery problem.
Delivered after complaint
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Response from tompress.com
Hello, Unfortunately, you ordered items that were out of stock and we had to wait for them to be restocked. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
good customer service despite a 3-week wait
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Acheteur Vérifié
Rating: 4 out of 5
received on time, produced as expected.
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Acheteur Vérifié
Rating: 4 out of 5
The battery-powered motor is much too close to the drum, making it unsuitable for use with a gas grill.
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Acheteur Vérifié
Rating: 4 out of 5
All ok
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A
Acheteur Vérifié
Rating: 4 out of 5
Bottles ordered intact and compliant. Delivery by GEODIS catastrophic Delivery in 5 days instead of 48 hours, and even then it would have taken longer because I had to yell at the deliveryman to come on the agreed day because he made me take the day off to tell me it will be for tomorrow. And he didn't even want me to check the goods..."
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A
Acheteur Vérifié
Rating: 4 out of 5
Satisfied good performance
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A
Acheteur Vérifié
Rating: 4 out of 5
This is my first order, so I can't really give an objective assessment.
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A
Acheteur Vérifié
Rating: 4 out of 5
No problem with tompress
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the service Tom press a very great professionalism and a very great quality of service parcel extremely well packed but very disappointed with the conveyor who left me the parcel at the entry of my gate which is with 100 m of my house given that the parcel was a little heavy I had to carry it alone I recommend Tom press go there the eyes closed
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Acheteur Vérifié
Rating: 4 out of 5
This article is practical but not of very good quality...rusts with the first wash even after drying with a cloth...a handle should be sold with it.
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Acheteur Vérifié
Rating: 4 out of 5
No problem, now you just have to use the equipment
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Acheteur Vérifié
Rating: 4 out of 5
delivery time far too long, obviously due to a supplier problem, but otherwise top-notch after-sales service following bottle breakage in transit.
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Acheteur Vérifié
Rating: 2 out of 5
Order for which the product was indicated in stock" delivery under 24 h was not delivered in time (approximately 10 days) I had to buy other bottles at another supplier in order to be able to bottle my apple juice.
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Acheteur Vérifié
Rating: 4 out of 5
product a bit expensive as well as shipping
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Acheteur Vérifié
Rating: 4 out of 5
Just one comment: the lack of delivery flexibility. On the 1st delivery, you're not warned, and on the 2nd, you have to block off a whole day...
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Acheteur Vérifié
Rating: 4 out of 5
there were 4 broken jars out of 20 (interesting catalog)
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Response from tompress.com
Hello, We apologize for this inconvenience. Have you notified our customer service department? Please contact us so that we can take the necessary steps. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and in good condition. Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Result expected for tomatoes. Disappointing for blackberries. Requires a lot of strength to turn the crank, especially for blackberries. Regrettable lack of instructions.
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Response from tompress.com
Hello, We apologize for this oversight. I will send you the instructions for your appliance today. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
The extractor was extremely well packaged. However, it had stains on it, as if it had already been used once... a bit strange, but as we were in a hurry to make our juice we kept it.
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Acheteur Vérifié
Rating: 4 out of 5
I had to phone the transport company to get an answer about the delivery, which gave me an appointment for a delivery on 15/10, parcel sent on 04/10, with a delivery range between 09:00 and 17:00, delivery took place around 17:00.
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