English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
fast, careful delivery quality product
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to report, I am satisfied
Translated reviews
A
Rating: 4 out of 5
Received the order in perfect condition and as described.
Translated reviews
A
Rating: 4 out of 5
Should run more consistent promotions, as prices are still high.
Translated reviews
A
Rating: 4 out of 5
despite a postponement of the delivery date for one product, I received delivery of the balance of my order at no extra cost.
Translated reviews
C
Rating: 4 out of 5
very good and good
Translated reviews
A
Rating: 2 out of 5
Poor-quality packaging Three broken 324ml jars Couldn't check the parcel as it arrived at a neighbor's house
Translated reviews
Response from tompress.com
Hello, I am opening a file with our after-sales service to inform them of the breakage. Best regards.
A
Rating: 2 out of 5
Delay too long, No information on my order. More than unsatisfactory customer service response. Product too expensive.
Translated reviews
A
Rating: 4 out of 5
Correct delivery, product as expected
Translated reviews
A
Rating: 4 out of 5
good site very good customer service for information
Translated reviews
A
Rating: 2 out of 5
the photo of the spit is, like mcdo's photos, more appetizing than the real thing.
Translated reviews
Response from tompress.com
Hello, What are you missing compared to the photo? What's the difference? Please do not hesitate to come back to us and modify your opinion.
A
Rating: 4 out of 5
The product ordered two weeks before Christmas arrived well in time - even abroad - Much appreciated gift.
Translated reviews
A
Rating: 4 out of 5
Ras
Translated reviews
A
Rating: 4 out of 5
short
Translated reviews
A
Rating: 4 out of 5
I had ordered beech sawdust, not sawdust and shavings. As I haven't used it yet, I'll let you know what I think.
Translated reviews
A
Rating: 4 out of 5
Great product. Delighted with my purchase
Translated reviews
A
Rating: 4 out of 5
delivery ok goods correspond to the order very well
Translated reviews
A
Rating: 2 out of 5
We are an association, and every year in September we train 120/160 participants/year in smoking, free of charge. From now on, we will advise them, with arguments, not to equip themselves and not to buy from Tom Press. We'll be glad to recommend one of your competitors.
Translated reviews
Response from tompress.com
Hello, Are you unhappy because you were able to call a toll-free number? Because a professional answered? Because we delivered despite the break? We remain at your disposal, please do not hesitate to come back to your comment J
A
Rating: 4 out of 5
Fine, but the price of transport spoils the fun.
Translated reviews
A
Rating: 4 out of 5
the products were in perfect condition but fortunately my ice cream maker was well packed because the parcel arrived ripped open on two sides it would need stronger packaging. otherwise nothing to complain about the products, we are happy with them cordially Mme Résimont
Translated reviews
A
Rating: 4 out of 5
Good products
Translated reviews
V
Rating: 4 out of 5
Delivery nearer 7 days not 48hrs mentioned.
Response from tompress.com
Hello, We can delivered in 48 hours when de delevery is in France. Best regards.
A
Rating: 4 out of 5
Good customer service very serious and safe site
Translated reviews
V
Rating: 2 out of 5
Unfortunately very late delivery and only one notification in the meantime.
Translated reviews
A
Rating: 4 out of 5
WELL
Translated reviews
A
Rating: 4 out of 5
When I ordered, the article was in stock and available, it was to arrive in Sorèze 2 days later, so I phoned before going to Sorèze and was then informed that this article was out of stock and that it would be available only 15 days later I was disappointed because usually deliveries are faster. I would like an invoice for this purchase. Best regards
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 4 out of 5
Top service Bravo
Translated reviews
A
Rating: 4 out of 5
It's impossible to check the contents of the box, given the weight of the item and the hurried, badly parked deliveryman...
Translated reviews
Response from tompress.com
Hello, He must nevertheless take the necessary steps to let you check to ensure that the delivery is correct. Best regards.
A
Rating: 4 out of 5
Fast delivery and merchandise in line with the product offered.
Translated reviews
A
Rating: 4 out of 5
a little disappointed my plate has a few scratches
Translated reviews
Response from tompress.com
Hello, sorry to hear that, would you have some photos to send us please? I'll leave you the e-mail address: [email protected]. Best regards.
C
Rating: 4 out of 5
The object and 'arrived in acceptable time....the functionality of the object is not' among the best....the wheel very rudimentary does not turn well in the soil still not worked....for simple work and a soil already worked and soft does its job well weeding the grasses ... for other there are no things to say except that over time getting used to the tool more do its simple work with utilit
Translated reviews
A
Rating: 4 out of 5
Fast delivery, well-packaged product but... two blows to the copper basin. Unfortunately, I didn't have time to send it back and carry out the replacement procedure. In use, the motor suffers from a lack of power when 4 kgs of fruit are placed in the basin. As soon as the fruit starts to cook and soften, it's much better and we fully appreciate this product.
Translated reviews
A
Rating: 4 out of 5
I ordered a 36-litre stainless steel cooking pot. It arrived quickly and was correctly packaged.
Translated reviews
Response from tompress.com
Hello, We apologize for any oversight. Please contact our after-sales service to let us know exactly what you have not received. A file has already been opened awaiting your return: 20068. Best regards.
V
Rating: 4 out of 5
All good
Translated reviews
A
Rating: 4 out of 5
It's just a pity that you don't accept Pay Pal services. Just for an international payment I had to pay 15 euros. Almost the full amount of the order.
Translated reviews
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
The deliveryman who delivered our parcel to our home could not find our address despite correct labelling on your part.
He was more than unpleasant on the phone and when he arrived at our home. No hello, impossible to check the parcel before signing for it, really unpleasant person.
Translated reviews
He was more than unpleasant on the phone and when he arrived at our home. No hello, impossible to check the parcel before signing for it, really unpleasant person.
Response from tompress.com
Hello, Thank you for your feedback, we apologize for the inconvenience, we have reported this behavior to the transport company. Kind regards.
A
Rating: 4 out of 5
Luckily, the book was in a box that was far too big and protected: the box was half crushed... As for the book, it was a hit with the recipient: clearly explained with very explanatory photos, it made her want to start sculpting straight away. All that remains is to find the necessary tools.
Translated reviews
A
Rating: 4 out of 5
Well, if I ever needed this kind of item, I wouldn't hesitate for a second. I'd definitely call on TOMPRESS. JBL
Translated reviews