English 
Français 
Italiano 
Deutsch 
Nederlands 
V
Rating: 4 out of 5
A simple no problem transaction
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
on the other hand, I was disappointed by the umbrella spindle I'd bought earlier, whose clamping screws broke after a few uses.
Translated reviews
A
Rating: 4 out of 5
The number of stars depends on one thing. When I bought, nowhere was it written that the closures for my Weck bottles were sold separately. This meant I had to pay for a second shipment. It was obvious to me that the closures were included. Having said that, the quality is perfect.
Translated reviews
A
Rating: 4 out of 5
Good delivery, adequate equipment
Translated reviews
A
Rating: 4 out of 5
Good... but I'm looking for the key to remove the Ø81 caps from the jars without damaging them ..... can you get me one? Or yes find it. I am anti waste
Translated reviews
Response from tompress.com
Hello, If you are referring to the Familia Wiss capsules, they can only be opened by piercing them. Best regards.
A
Rating: 4 out of 5
The vinometer indicates a titration of 16° alcohol for a wine at 13.5°; the measurement was taken with a wine at room temperature; it is therefore realistic but still lacks precision.
Translated reviews
Response from tompress.com
Hello, Please note that the vinometer is designed for a wine temperature of 20°C. Corrections to the measurement must be applied according to the exact temperature. Best regards.
A
Rating: 4 out of 5
Ras
Translated reviews
A
Rating: 4 out of 5
difficult to make a real review; small order. quickly shipped. Quality product.
Translated reviews
A
Rating: 4 out of 5
we did not find an invoice in the parcel
Translated reviews
Response from tompress.com
Hello, I will send you the invoice by e-mail immediately. Best regards.
A
Rating: 4 out of 5
No worries
Translated reviews
A
Rating: 4 out of 5
delivered on time I had ordered bottles for soup, I used them right away and nothing to complain about.
Translated reviews
A
Rating: 4 out of 5
Item conforms, good overall. I had to adjust the door, which was not closing properly. The latch wasn't very straight, so I had to modify it a little too to ensure a tight seal.
Translated reviews
A
Rating: 4 out of 5
correct price and fast delivery. product seems very solid.
Translated reviews
A
Rating: 2 out of 5
Delivery waited too long (over a month). No messages or justification for this wait and no commercial gesture for compensation.
Translated reviews
A
Rating: 4 out of 5
The product runs a little and quickly becomes hot (motor). But it has been used for peeling chestnuts for a long time without much pause.
Translated reviews
A
Rating: 4 out of 5
very good product
Translated reviews
A
Rating: 4 out of 5
Hello, I'm just a little disappointed that I didn't get an answer to my question about how to clean the scourtins once they've been pressed: do they remain greasy and how can I clean them so that I can use them again a year later? Thank you for your reply,
Translated reviews
Response from tompress.com
Hello, a little water and washing-up liquid is all you need, either soak them in a basin or use a sponge, and rinse them well in lukewarm water. Best regards.
A
Rating: 4 out of 5
always satisfied with the products ordered
Translated reviews
A
Rating: 2 out of 5
I will not order any more on this site because delivery posted 48h whereas when one telephones caf no news one answers us in 95 of the cases"...appointment taken for 6 days later at the end of morning at the beginning of afternoon when one realizes that the deliveryman passed at 9h30
Translated reviews
A
Rating: 4 out of 5
Very well spent
Translated reviews
A
Rating: 4 out of 5
Quality products, very fast delivery, attentive customer service
Translated reviews
A
Rating: 4 out of 5
The product meets my expectations and is of very good quality. On the other hand, delivery was laborious: it was held up for 2 days 15 km from my home, so I had to collect it myself.
Translated reviews
A
Rating: 4 out of 5
Waited a little long to receive the package because one of the products was delayed.
Translated reviews
A
Rating: 4 out of 5
As for the delivery time and the quality of the product received, nothing to complain about. On the other hand, it wasn't essential to send the catalog with the order, especially as the prices are quite different from those on your site. At 60, I haven't got to the point of ordering by mail order yet, so I'll continue to buy from your site.
Translated reviews
Response from tompress.com
Hello, Apart from occasional promotions on the site, our prices are the same. You may have detected an error in our catalog. If you have a few moments, please let us know the references concerned by these discrepancies so that we can have them checked. Best regards.
A
Rating: 4 out of 5
The deliveryman made me lose the afternoon waiting for him (it was 6.10 pm when he came): other companies are more precise.
Translated reviews
A
Rating: 2 out of 5
bonjour, le magazine etait un bon produit avec ses 6 n° mais que comprend qu'en cout cela doit être coûteux, vous décidez de passer à 4 n° mais voilà j'en ai reçu que 2 donc je ne suis pas satisfait du suivi d'autant plus que je vous l'ai signalé ce qui me fait hésiter de commander sur le catalog. cordialement 0.barois
Translated reviews
Response from tompress.com
Hello, We'll look into it, please don't hesitate to contact us with details such as the numbers of the magazines received. We'll get back to you as soon as possible. Best regards.
A
Rating: 4 out of 5
Delivery on time, material compliant
Translated reviews
A
Rating: 4 out of 5
Fast, well-packaged service
Translated reviews
A
Rating: 4 out of 5
The rim that receives the lid is not very straight, and the lid could do with being a little thicker.
Translated reviews
A
Rating: 4 out of 5
not yet used but package as expected
Translated reviews
A
Rating: 4 out of 5
Good quality items, albeit a little pricey
Translated reviews
A
Rating: 4 out of 5
I think Tom'Press discovered the problem thanks to my complaint. As far as the product is concerned, the pipes are too small (internal diameter 8mm), which makes it very difficult to connect to a container, and the inlet pipe is in 2 parts, which is a pity because assembly is very easy without instructions and the filtration is perfect with the finest filter.
Translated reviews
A
Rating: 4 out of 5
Lack of clarity on the delivery time on the website page. The item was not in stock and I had to wait 15 days... But very good customer service which, in my opinion, speeded up delivery.
Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
Translated reviews
Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
Response from tompress.com
Hello, We are indeed declared to the Belgian tax authorities and offer the www.tompress.be site in accordance with the terms of transport and delivery adapted to your destination. Best regards.
A
Rating: 4 out of 5
convenient site and fast delivery
Translated reviews
A
Rating: 4 out of 5
I already had the model below this one, and I was happy with it, but it wasn't big enough for the number of juices I consumed. So I decided to order this one, but still not big enough.......
Translated reviews
A
Rating: 4 out of 5
order conforms and in good condition.
Translated reviews
A
Rating: 4 out of 5
I hadn't had any problems, but it's been a long time since this order was placed and received... So nothing to report
Translated reviews
A
Rating: 4 out of 5
all nickel, thank you
Translated reviews
A
Rating: 4 out of 5
waiting to be used
Translated reviews
A
Rating: 4 out of 5
excellent telephone reception and very responsive to orders good product quality
Translated reviews