The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
The problem with these boxes is that they are very fragile and many of them are defective on delivery, which means loss and no claims possible.
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Response from tompress.com
If we don't have the information, we can't do anything. As soon as you receive them, please check them and call us or send us an e-mail. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
On the photo there was a fan to cool the motor, on the product I received there is no fan. I haven't tried the product yet.
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Response from tompress.com
Hello, only the 40 Kg model (reference toumot50) is equipped with a propeller. The 80 Kg model you ordered does not have one. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
as a young consumer of your site, I find it very good, because for both categories of customers, good quality products.
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Acheteur Vérifié
Rating: 4 out of 5
Very happy even if the delivery was a little long but in the meantime it was during the Christmas period.
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Acheteur Vérifié
Rating: 4 out of 5
Nickel products, top packaging ...glass bottles. Carrier: delivery 8am to 5pm not great to block a day.
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Acheteur Vérifié
Rating: 4 out of 5
The machine runs impeccably. It's not easy to clean, though, so you'd better bring a small brush. A little disappointed by the delivery, as the motor had taken a few knocks, but the marks are not very visible, especially when you first talk to the delivery man, but that's a pity... doesn't hinder its use in any way.
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Acheteur Vérifié
Rating: 4 out of 5
I made a mistake in my order and the service rectified it.
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Acheteur Vérifié
Rating: 4 out of 5
I'm disappointed by this article because the dish is tinned and therefore cannot exceed 210°, whereas the recipe published in the catalog indicates cooking at 250° or higher, which is normal for cooking socca. It is therefore impossible to cook the socca correctly.
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Response from tompress.com
Hello, the cooking time must be adapted to the utensil. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
No worries...Very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
the parcel arrived on time, but the box was damaged fortunately there was a very good protective packaging the goods correspond to the description and good quality we would like to come to the store (factory) and see other products thank you for everything Sylvie
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Acheteur vérifié
Rating: 4 out of 5
product meets my expectations super
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Acheteur Vérifié
Rating: 4 out of 5
I didn't find the results very good. I'll try again sometime, but for now, I regret my purchase.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery times too long, with no communication from Tompress. The order could have been fulfilled within the timeframe advertised".
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Response from tompress.com
by sending missing items (grids) at a later date.
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Acheteur Vérifié
Rating: 4 out of 5
The product photo suggests that the envelope is of better quality, while the cork could be made of cork.
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Response from tompress.com
Hello, you can equip your carboy with a cork bung, you will find the compatible reference in the "Accessories" tab of the product sheet on our site. Best regards."
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Acheteur Vérifié
Rating: 4 out of 5
The delivery man is perfect, it's the GLS IT department that sends erroneous e-mails. You are told that the parcel will be delivered on Wednesday, but the driver only picks it up on Thursday (2 times). The mandolin meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
Good product as described
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compratore verificato
Rating: 4 out of 5
I recommend the following modifications : 1) a hinged door at the outlet, to prevent splashing and loss of product 2) instead of the pestle a lid with hole and tube for inserting apples and to prevent splashing 3) an additional bar without crank for drill attachment. I can send photos.
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Response from tompress.com
Good morning, we very much welcome your suggestions. We kindly ask you to send the photos to the email address: [email protected] Sincerely.
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Acheteur Vérifié
Rating: 4 out of 5
I've never been disappointed, and for pros, the customer service by phone is perfect. Keep it up and we'll do the same.
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Verifizierter Käufer
Rating: 2 out of 5
Very long delivery time No possibility to contact as everyone only spoke French
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Verifizierter Käufer
Rating: 4 out of 5
We are very satisfied with the products. The press is very easy for us to use and produces a very good result. We don't use this press primarily for tomatoes, but for all the berries to make jelly and juice.
We have already used it for tomatoes. Very good.
It is a bit more time-consuming than using an el
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Acheteur Vérifié
Rating: 4 out of 5
A big effort needs to be made on delivery times, which are nothing like those advertised.... On the other hand, credit cards and bank transfers are cashed at supersonic speed.
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Response from tompress.com
Hello, We understand your dissatisfaction, your order placed on Friday could not be shipped until the next business day on Monday, if we could have done faster believe us we would have. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
A housing is missing around the motor I touched the winding when fixing a housing The motor is out of order.
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Acheteur Vérifié
Rating: 4 out of 5
product ordered with the electric smoker, but this one did not contain any instructions, e-mail sent without any rest, a pity.
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Response from tompress.com
Hello, to which address did you send the e-mail? I couldn't find it. I also don't have an electric smoker ordered from us, only the sawdust patties. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I ordered from Tompress because it's a serious, professional company, with whom we have no unpleasant surprises. My order was faithful to the description, the price was reasonable, and delivery was fairly quick.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur vérifié
Rating: 4 out of 5
My mother-in-law (85) has finally rediscovered the quality of her childhood pie dishes :-)
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Acheteur Vérifié
Rating: 4 out of 5
Received promptly and well packaged. The rod is sturdy, but the large double spade is definitely not up to scratch. We used two of them to roast a lamb and the double spade broke in two when we pushed it into the shoulder. Broken even before the first use, it's really disappointing.
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Response from tompress.com
Hello, this is indeed surprising, please send us the necessary information by e-mail to open the file with our after-sales service. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
very average quality garlic, see your supplier again. best regards.
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Response from tompress.com
Hello, please send us the additional information requested by e-mail. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Use of the fine grid is made difficult by the force required to turn the crank handle. Impossible for a normal woman, and impossible for a single person without someone to hold the base of the appliance.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I had already sent a message about the jars of marinade that had spilled into the box, but now it's the garlic's turn, in fact, when peeling the cloves, traces of mold appear at the base, hence 40 of waste. the garlic is stored in my cool cellar. is this a problem with drying or has it rained a lot which has favored mold?
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Response from tompress.com
Hello, the file is open with our after-sales service, we are waiting for the requested elements to continue its treatment. Please do not hesitate to contact us directly on 05 63 71 44 99 or [email protected]. We look forward to hearing from you. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
The mill does not turn perfectly
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Acheteur Vérifié
Rating: 4 out of 5
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
in service on the very day of delivery, this press gives me complete satisfaction
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Acheteur Vérifié
Rating: 4 out of 5
I AM SATISFIED WITH THE PRODUCTS COMMAND2S
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Acheteur Vérifié
Rating: 4 out of 5
As last time, I'm very happy with the service, especially the speed of delivery. I have one reservation about the quality of the product. The wax was sold as yellow, but was in fact a little greenish. So it wasn't very pretty. I transformed it into an orange wax by mixing it with the red wax (which turned out to be very nice) that I'd already received from tompress.
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Acheteur Vérifié
Rating: 4 out of 5
the products delivered are perfect (slicer and pans) the pans were not in stock I was promised delivery within eight days and I got delivery before the one week deadline, I'm satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
the filter is too thin the rendering is not what I expected
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Acheteur Vérifié
Rating: 4 out of 5
the hose is not long enough and not strong enough
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Acheteur Vérifié
Rating: 4 out of 5
Medium-quality tap.
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Acheteur Vérifié
Rating: 4 out of 5
well packaged, conforming merchandise.
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