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A
Rating: 4 out of 5
Good delivery in a perfect timeframe.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Hello Very good, high-quality equipment. Thanks to Tompress for the well-designed website and for answering my questions by phone. It's a shame that the carrier doesn't understand that there are no inhabitants in a winery. When a precise time has been agreed (morning or afternoon), it must be respected. After several calls, delivery was made.
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A
Rating: 4 out of 5
No problem, except for the slightly long delivery time.
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A
Rating: 4 out of 5
Good-quality weighing equipment, carrying case essential
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A
Rating: 4 out of 5
The delivery was made in good conditions and the equipment arrived in perfect condition.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Goods received with dexterity
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V
Rating: 2 out of 5
The supplier does not respond to the complaint. The appliance is not working properly.
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Response from tompress.com
One file will be No. 19101, please send photos to [email protected] for quick processing.
A
Rating: 4 out of 5
fast delivery; careful packaging securing the equipment well; correct presentation of the site but incomplete description of the equipment: presence of the timer not mentioned on the site even though it is present in the Tom Press (Tauriessicatori) fruit and vegetable dryer, hence a pleasant surprise and optimum value for money ...
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A
Rating: 4 out of 5
Ok c bon
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A
Rating: 4 out of 5
delivery error on 1st order but quickly rectified. Impeccable customer service. I will continue to work with this company.
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A
Rating: 4 out of 5
The shelves are too weak to be wall-mounted with bottles, so a wooden shelf must be placed underneath them.
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A
Rating: 4 out of 5
excellent product, quick and easy order taking, efficient customer service, the carrier must improve its services...
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
The product corresponds exactly
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A
Rating: 4 out of 5
The items were delivered quickly. One of the 2 items was very fragile (mustimeter) and was broken in its original case (that's why I only gave it three stars). After sending photos, a replacement was sent back shortly afterwards. I can't wait to use it with other fruits, especially chestnuts.
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A
Rating: 4 out of 5
I'd have liked to be able to cut larger fries. And beware of fingers in the slide. I gave one to my father for his birthday...
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A
Rating: 4 out of 5
delivery a little slow (10 days after order)
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Response from tompress.com
In fact, time to restock the pitter.
A
Rating: 4 out of 5
everything was correct :)
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V
Rating: 4 out of 5
The postage was exorbitantly expensive
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A
Rating: 4 out of 5
Disappointed because I thought I was getting a raw cast iron plancha and not an enamelled one. Fragile enamel because the first time I cleaned it, a grain left and you can see the raw cast iron ....."
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Response from tompress.com
However, the description is precise: it's a cast-iron plancha enamelled in the mass. Please send us a photo at [email protected]
A
Rating: 4 out of 5
Very fast delivery.
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A
Rating: 4 out of 5
parcel went to the wrong post office but necessary done and I just received it today
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A
Rating: 4 out of 5
Order delivered to neighbor's house without warning A note in the mailbox would have been nice.
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Response from tompress.com
Hello, We have informed the colissimo service. Best regards.
A
Rating: 4 out of 5
7-day delivery
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Response from tompress.com
Hello, I see a delivery in 48 working hours on the tracking. Please let us know the details of your delivery so that we can intervene with our service provider.
A
Rating: 4 out of 5
fast delivery, rewinder good but has trouble on rewind end.
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
slow service
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A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
Overall interesting, a pity that the site is not very ergonomic. Constant reloading of the basket is oppressive, I don't think I'll be coming back to this site in the future...
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Response from tompress.com
Hello, We are working hard to improve your experience on our site.
A
Rating: 2 out of 5
Product quality ok packaging level far from good powder everywhere despite the extra bag that packs both bags
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Response from tompress.com
Hello, I'm opening a file with our after-sales service department, who will contact you to take the necessary steps.
A
Rating: 4 out of 5
Delivery conforms to the order. Really happy with this company.
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A
Rating: 4 out of 5
I was not informed in advance that the delivery driver would be coming. So I wasn't there, and there's only one place to pick up the parcel: the warehouse, which is an hour's drive from my house... too bad!
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Response from tompress.com
Hello, thank you, we'll let our service provider know so that they can improve the service.
A
Rating: 4 out of 5
1 curved wooden stake
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A
Rating: 4 out of 5
Perfect Everything is fine, except for the delivery by Géodis which was catastrophic... A company I didn't know, but its choice and prices are interesting. I would recommend...
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A
Rating: 4 out of 5
No surprises, fast delivery and on time. Still need to test the smoker as soon as possible. But I think the quality is there.....
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A
Rating: 4 out of 5
Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good,
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A
Rating: 4 out of 5
Piece ordered and received on time. Maybe a smaller box next time?
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A
Rating: 4 out of 5
Smoker drawer is loose on one side Too bad when it's also a gift
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Response from tompress.com
Hello, to open a file, please give all the details to our after-sales service on 05 63 71 44 99 or [email protected]
A
Rating: 4 out of 5
well received in record time
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