Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 2 and 4 stars

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D
Dominique D.
Rating: 4 out of 5
following a purchase from 28/01/2025
excuse me in perpignan it's only 15 degrees the plancha is still in its box !!!!
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Françoise L.
Rating: 4 out of 5
following a purchase from 03/12/2024
The order took a long time to arrive.
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Jean-Pierre F.
Rating: 4 out of 5
following a purchase from 27/01/2025
Very good product, very serious store.
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Jean Luc D.
Rating: 4 out of 5
following a purchase from 21/01/2025
Good home
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Claude P.
Rating: 4 out of 5
following a purchase from 28/01/2025
Very quick response to the question we asked the sales department. Carefully packed parcel. Fast shipping. Thank you
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Pierre S.
Rating: 4 out of 5
following a purchase from 29/01/2025
Very good
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Joel F.
Rating: 2 out of 5
following a purchase from 23/01/2025
Apart from a problem of availability not mentioned on the site, it's fine.
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Hubert D.
Rating: 4 out of 5
following a purchase from 16/01/2025
5 sur5
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Adrien D.
Rating: 4 out of 5
following a purchase from 21/01/2025
Fine
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Odile H.
Rating: 4 out of 5
following a purchase from 20/01/2025
Fine
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Pascal L.
Rating: 2 out of 5
following a purchase from 21/01/2025
Order placed on 21/01/25 and shipped on 23/01/25! My parcel, theoretically expected on Friday, arrived on Monday even though I left home on Saturday. To date, I haven't been home, so I can't comment on the product, only on the service provided by tompress.
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C
Cecile C.
Rating: 2 out of 5
following a purchase from 21/01/2025
the part I bought doesn't fit on the old REBER pushers I plan to buy the complete reinforced gear support for 5 l pushers because the plate has the same dimensions
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Martine L.
Rating: 2 out of 5
following a purchase from 22/01/2025
The lids are too small despite the care taken with my order.
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Hadrien V.
Rating: 4 out of 5
following a purchase from 14/01/2025
Order received
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Christian B.
Rating: 4 out of 5
following a purchase from 25/11/2024
A little long for delivery
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Agnes R.
Rating: 4 out of 5
following a purchase from 16/01/2025
Package delivered in good condition. Ok
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Joel P.
Rating: 4 out of 5
following a purchase from 15/01/2025
RAS Always reliable
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Philippe M.
Rating: 2 out of 5
following a purchase from 15/01/2025
Delivery was impeccable, even Tompress called me back to pick up the parcel as it couldn't be delivered to a relay point. On the other hand, the plastic mounting brackets were partly broken during assembly. Not strong enough
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Jeremy C.
Rating: 2 out of 5
following a purchase from 16/01/2025
Too bad the thread on the regulator I bought doesn't match and you don't have a reducer to suggest. 56€ lost for me.
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Alain G.
Rating: 2 out of 5
following a purchase from 11/12/2024
The wrong model was delivered. I needed the 0.80P model, not the 0.40P !!!! Size of cover ( 13cm x 13,8cm) With power cable entry on the case Looking forward to hearing from you.
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Jacqueline D.
Rating: 4 out of 5
following a purchase from 02/01/2025
My order did not suit me, I returned it (1297) and I'm still waiting for a refund.
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Jacques Marc L.
Rating: 2 out of 5
following a purchase from 14/01/2025
All right...
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Marie-Claude P.
Rating: 4 out of 5
following a purchase from 14/01/2025
ok
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Ghislaine D.
Rating: 2 out of 5
following a purchase from 06/01/2025
I didn't receive what I ordered and I'm very upset.
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Jérôme M.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good
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Mariline B.
Rating: 2 out of 5
following a purchase from 15/12/2024
I received my parcel almost 3 weeks after my order. As my order was scheduled for Christmas, it arrived much too late...
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Claude N.
Rating: 4 out of 5
following a purchase from 30/11/2024
Very satisfied
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Eliane G.
Rating: 2 out of 5
following a purchase from 08/01/2025
After reserving my order on the internet and validating it by telephone with tompress, I went to the site to pick up my order. ACCEUIL DETESTABLE, I thought for a moment of leaving again (60 km). Luckily, a warehouseman finally intervened to make up for the sale. This isn't my first purchase, and I was very surprised by the evolution of the company.
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Yoan R.
Rating: 4 out of 5
following a purchase from 06/01/2025
Perfect
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Nadia B.
Rating: 4 out of 5
following a purchase from 16/11/2024
1st delivery problem in over 10 years of regular ordering.
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Marie José F.
Rating: 4 out of 5
following a purchase from 01/01/2025
Very good site fast delivery
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Liesbeth S.
Rating: 4 out of 5
following a purchase from 23/12/2024
You've run out of the right part for my meat grinder - too bad.
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Bruno R.
Rating: 4 out of 5
following a purchase from 27/12/2024
After ordering several items and products. Good reception, products delivered on time, and good responsiveness in case of problems.👍
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Menorah Y.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very good
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Patrick A.
Rating: 4 out of 5
following a purchase from 27/12/2024
Ras
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Sébastien Q.
Rating: 4 out of 5
following a purchase from 25/12/2024
Super I recommend very pro we ask a question and it answers not like other site super thank you
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Christian S.
Rating: 4 out of 5
following a purchase from 26/12/2024
Very fast 👍
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Catherine C.
Rating: 4 out of 5
following a purchase from 25/12/2024
The box was ripped open, but fortunately nothing was missing.
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Pierre S.
Rating: 2 out of 5
following a purchase from 03/12/2024
The lid of the pot arrived with a ding which does not seem to have been caused by transport. I will not return it for that but I am disappointed.
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Dominique R.
Rating: 4 out of 5
following a purchase from 04/12/2024
Serious site, I recommend it.
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