The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
The product itself meets my expectations but the delivery took a long time because the warehouse was out of stock and this was not indicated when I placed my order.
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O
Olivier V.
Rating: 4 out of 5
following a purchase from 22/12/2024
Ras... everything went according to plan
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E
Eric C.
Rating: 4 out of 5
following a purchase from 20/12/2024
As described and ordered
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B
Bruno M.
Rating: 4 out of 5
following a purchase from 19/12/2024
Satisfied
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M
Marinette C.
Rating: 4 out of 5
following a purchase from 22/12/2024
Arrived on time, no problem.
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J
Jean-Luc D.
Rating: 4 out of 5
following a purchase from 20/12/2024
Fast delivery, products as expected.
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D
Daniel L.
Rating: 4 out of 5
following a purchase from 17/12/2024
Correct
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J
Jacqueline R.
Rating: 2 out of 5
following a purchase from 11/12/2024
Complaint No. 1243, there is no sign fragile for dishes inside lack of packaging for amortization .
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C
Christian J.
Rating: 4 out of 5
following a purchase from 16/12/2024
No problem
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C
Claude C.
Rating: 4 out of 5
following a purchase from 14/12/2024
Happy with my order
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F
Frederic S.
Rating: 2 out of 5
following a purchase from 14/12/2024
The package received is not what was ordered
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Response from tompress.com
Hello,
Please contact our service department. [email protected]
And with apologies for the inconvenience.
P
Patrice F.
Rating: 2 out of 5
following a purchase from 01/12/2024
An item was available 15 days after my order. I thought I would receive a 1st parcel 3 days later and a second 3 weeks later. But no, I had to wait. What's more, the waiting item turned out to have no delay and no message. I called them.
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T
Thierry L.
Rating: 4 out of 5
following a purchase from 09/10/2024
Received and compliant
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G
Gerard S.
Rating: 4 out of 5
following a purchase from 12/12/2024
Nothing to say
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M
Maria Rosa S.
Rating: 4 out of 5
following a purchase from 11/12/2024
In time, efficient,
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G
Gérald D.
Rating: 4 out of 5
following a purchase from 09/12/2024
everything is perfect a little expensive for this room
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Patrice D.
Rating: 4 out of 5
following a purchase from 09/12/2024
Very good
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J
Jean Claude G.
Rating: 4 out of 5
following a purchase from 05/12/2024
Difficulty in ordering with a site on the Net that did not work. Otherwise, for the delivery and the product received, no problem.
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A
Alain M.
Rating: 4 out of 5
following a purchase from 05/12/2024
Very satisfied with the after-sales service, very good follow-up and prompt resolution of problems.
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A
Agnès R.
Rating: 2 out of 5
following a purchase from 05/12/2024
Disappointed because I had ordered a crank and the tightening screw and I did not receive the tightening screw. Order preparation not up to scratch
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Response from tompress.com
Hello,
Please contact our sales department on 05 63 71 44 99.
Best regards.
C
Christian M.
Rating: 4 out of 5
following a purchase from 26/11/2024
Very good service, but internal website needs improvement
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S
Stéphanie G.
Rating: 2 out of 5
following a purchase from 04/12/2024
Package not delivered to date, an inquiry is underway with Chronopost. Please note that my problem is with the delivery and not with tompress.
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M
Marthe G.
Rating: 4 out of 5
following a purchase from 03/12/2024
Very. Fine
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F
Frédéric M.
Rating: 2 out of 5
following a purchase from 02/12/2024
The products lived up to my expectations but the container was too large for the items, which were not wedged in place, so everything moved around and the salmon plates were damaged ....
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M
Martine R.
Rating: 2 out of 5
following a purchase from 04/12/2024
The sweater was badly folded In the box No bag around the sweater
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J
Joel V.
Rating: 4 out of 5
following a purchase from 03/12/2024
Fast and reliable ordering
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J
Jacky S.
Rating: 4 out of 5
following a purchase from 30/11/2024
satisfied
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M
Marcel V.
Rating: 4 out of 5
following a purchase from 02/12/2024
well
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P
Pascal V.
Rating: 4 out of 5
following a purchase from 02/12/2024
Delivered on time.
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L
Léo M.
Rating: 4 out of 5
following a purchase from 02/12/2024
Item conforms and smooth. Delivery time a little long (order placed on Monday and delivery on Friday) although indicated as 48h on the site. The only drawback.
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J
Jean-Paul L.
Rating: 4 out of 5
following a purchase from 01/12/2024
perfect casings
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O
Olivier E.
Rating: 4 out of 5
following a purchase from 28/11/2024
All OK!
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A
Alain F.
Rating: 4 out of 5
following a purchase from 18/11/2024
Serious packaging for the weight (22 kgs), the device works perfectly, only time will tell how reliable it is. Company to be recommended
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J
Joel L.
Rating: 4 out of 5
following a purchase from 26/11/2024
.
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A
Alain Z.
Rating: 4 out of 5
following a purchase from 22/11/2024
Very good except for the delivery. I had to pay for it because I wanted a relay point but I didn't need Chronopost. So giving the possibility of relay point without urgency, so free
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C
Charles T.
Rating: 4 out of 5
following a purchase from 24/11/2024
Fine
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L
Lenaic H.
Rating: 2 out of 5
following a purchase from 07/11/2024
Merguez spices with holes
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P
Patrice G.
Rating: 4 out of 5
following a purchase from 21/11/2024
.
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J
Jean Jacques I.
Rating: 4 out of 5
following a purchase from 12/11/2024
Very large parcel for small items. reducing the packaging to the correct size would be nice. otherwise satisfied with the order.
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H
Habib B.
Rating: 4 out of 5
following a purchase from 20/11/2024
Fine
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