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Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
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Rating: 5 out of 5
Impeccable delivery by a punctual and considerate driver.
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Rating: 5 out of 5
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Rating: 5 out of 5
Hello, I have always been very satisfied with my orders from tom press.
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Rating: 5 out of 5
Very satisfied with my products and with the speed and care taken with shipping.
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Rating: 5 out of 5
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Rating: 5 out of 5
Speed and compliance. Well-packaged parcels
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Rating: 5 out of 5
The speed and quality of the products were great. Chronopost transport sucks. We pay a service to be delivered and not to pick it up at a parcel relay.
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Rating: 5 out of 5
Product is perfect for my order and of very good quality.
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Rating: 5 out of 5
Everything is perfect: attentive customer service, rapid dispatch, very careful packaging that has withstood transport which often has little regard for the fragility of the products.
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Rating: 5 out of 5
Top-notch after-sales service
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Rating: 5 out of 5
RELIABLE PACKAGING AND DELIVERY BY POST IN GOOD CONDITION
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Rating: 5 out of 5
Continue to offer refurbished products, even with defects, at attractive prices.
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Rating: 5 out of 5
All the items I ordered met my expectations. Service and telephone reception very pleasant and responsive. Delivery in less than 48 hours. I recommend Tompress to anyone who wants quality products.
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Rating: 5 out of 5
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Rating: 3 out of 5
My order (for 320) was placed at the end of September and I received it at the end of November! Tomato seeds available in 15 days and sauerkraut pots available in 1 week. Supply lead times kept getting longer and longer, and the purchasing department was never willing to send the items I needed in 2 shipments. In the end, all that was left was the tomato seeds at 3 euros.
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Rating: 5 out of 5
Good products. Practical and efficient mandolin. Foie gras terrine as expected, good size for 1 foie gras.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good, very fast, excellent communication. However, a little breakage on arrival (3 glass jars). No reservation possible with the carrier as the parcel was picked up at a relay station. 5 stars all the same, as it was the carrier who caused the breakage, the first time in several orders of the same product.
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Rating: 5 out of 5
Fast shipment .article corresponding to our expectation .
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Rating: 5 out of 5
Ultra-fast shipping. Never seen before!
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Rating: 5 out of 5
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Rating: 5 out of 5
Good communication after ordering and fast delivery service
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Rating: 5 out of 5
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Rating: 5 out of 5
The material is of very good quality and corresponds to the description. Fast delivery. Thanks to the team.
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Rating: 5 out of 5
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Rating: 3 out of 5
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Rating: 5 out of 5
Fast delivery. Product conformity
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Rating: 5 out of 5
Fast and reliable, a reference!
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Rating: 5 out of 5
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Rating: 5 out of 5
As ordered and as I wished
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Rating: 5 out of 5
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Rating: 5 out of 5
The speed and reliability of the information on the products sold by the site.
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Rating: 5 out of 5
Seller very available when asked for information. Product arrived on time with very efficient packaging. Very good site.
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Rating: 5 out of 5
As always with Tompress: speed and quality are top priorities.
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Rating: 5 out of 5
Discovery Ordered Received quickly
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Rating: 3 out of 5
Hello, as the rosin jar has a rather fragile cap, it blew up, spilling the powder all over the place inside and outside the box (the postman told me it had leaked into her van). In future, try to pack it well so that it resists shocks during transport. For the rest, nothing to say
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Response from tompress.com
Hello, Thank you for this information, and we apologize. I assume that the postwoman gave you the damage report which accompanied the obviously damaged parcel? Please forward it to us so that our after-sales service can take the necessary action as quickly as possible. I'll forward your photos to them immediately, and you can follow up the case under reference 2821.
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Rating: 5 out of 5
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Rating: 5 out of 5
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