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A
Rating: 5 out of 5
CLEAR
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 5 out of 5
Excellent merchandise
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A
Rating: 5 out of 5
Very good in every respect. We were blown away by the packaging: no risk of the item being damaged as it is very, very well protected from shocks.
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A
Rating: 5 out of 5
All went well
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A
Rating: 5 out of 5
impeccable, received on time, as ordered
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A
Rating: 3 out of 5
delivery time much, much too long...several months...
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Response from tompress.com
Hello, Our apologies, the restocking of spare parts took longer than expected which delayed the dispatch of your order. Fortunately, the parcel was dispatched within 48 working hours. Yours sincerely
A
Rating: 5 out of 5
Product as described. Fast shipping.
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A
Rating: 5 out of 5
The packaging is very good
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A
Rating: 5 out of 5
I waited 2 1/2 months but I know your supplier took a long time to restock. I was able to put my chopper back together. There was no oil in the reducer and the Spi seal spring had broken. It's the result of lending it to a friend who doesn't want to buy one and who, what's more, has lent it to other people and returned it to you eight months later in this condition.
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A
Rating: 3 out of 5
Due to a management error the pan arrived after the date and I had to buy another one. (double use) I hesitate to recommend, so as not to suffer the same setbacks. Sincerely
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Response from tompress.com
Hello, We are sorry for this inconvenience, the postal services have indeed misdirected the package which caused this delay of 24 hours. Yours sincerely
A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Conforming items. Fast delivery
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A
Rating: 3 out of 5
A customer for years, this is the first time that an order placed on May 20 has been received on July 17.
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Response from tompress.com
Hello, We're sorry, this is an exceptional situation and unfortunately some raw materials are particularly difficult to restock. We're doing our best to shorten lead times. Kind regards.
A
Rating: 5 out of 5
R. to. S. !
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Rating: 5 out of 5
short
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A
Rating: 5 out of 5
I really appreciate that there are still stores like Tompress. As a French person living abroad, I can order from Tompress and have anything I want delivered to me.
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A
Rating: 5 out of 5
without
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A
Rating: 5 out of 5
Always perfect: the products, the fast delivery with the little card indicating the name of the person who prepared the order, which proves the seriousness of Tompress. The telephone reception is always pleasant and professional.
An excellent site that I've already recommended.
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An excellent site that I've already recommended.
A
Rating: 5 out of 5
In fact I couldn't order on pain facile" and I ended up phoning a very nice person who placed my order.
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A
Rating: 5 out of 5
Thank you for your impeccable service!
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A
Rating: 5 out of 5
Nothing to report, everything went smoothly from order to delivery.
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Rating: 5 out of 5
No problem: ordered, paid for and delivered without delay.
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Rating: 5 out of 5
super
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Rating: 5 out of 5
very satisfied with the product and the price
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A
Rating: 5 out of 5
excellent product delay information
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C
Rating: 5 out of 5
Item arrived on time and matched description.
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A
Rating: 5 out of 5
super c'est tout
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A
Rating: 5 out of 5
My parcel arrived on time, very well packaged, the only complaint is the lack of a guide to use and maintain the stone and also a loading shovel that does not correspond to the width of the oven, it should be a shovel of 38 cm and not 30. Apart from that this stone bakes my bread admirably and I am very happy.
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A
Rating: 5 out of 5
Very fast delivery. Very satisfied!
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Rating: 5 out of 5
professional service. i recommend it!
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A
Rating: 5 out of 5
Fast delivery, clean products, precise settings
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Rating: 5 out of 5
Without
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A
Rating: 5 out of 5
very serious, beautiful merchandise, admittedly at a price.
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Rating: 5 out of 5
being equipped with a plastic funnel, fragile to shocks, I was looking for a more durable replacement.
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Rating: 5 out of 5
Happy with my purchase!
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Very good, thank you very much.
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Rating: 5 out of 5
fast shipping, product conforms, very satisfied
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