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A
Rating: 5 out of 5
I was afraid it was going to be complicated, but it turned out to be just the opposite. Thank you very much
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 394 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
perfect
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C
Rating: 3 out of 5
the product arrived on time and int perfect condition. Unfortunately, both the wooden spout and cork leak a lot and I had to empty the jar in meal of times to insert shims. Cork and spout still leak.
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Response from tompress.com
Morning. In order to make the cork stopper and wooden faucet leak-proof, you must first fill the vinegar jar with 1 liter of water and leave it for 2 to 3 days ( as stated in the leaflet). Only after this step can you fill with vinegar and be sure that the jar does not leak. Available for further clarification, TOMPRESS CUSTOMER SERVICE.
A
Rating: 5 out of 5
Feedback: Attention! The 40mmm-45mm bungs are perfectly adapted to the lady cans I ordered... ;=) (see reply/contradictory message) Just what's needed to make them watertight with about 7mm to 8mm sunk into the 40mm opening advertised. Sincerely
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Response from tompress.com
Hello, the bungs compatible with the dame jeannes are listed as accessories, so there's no mistake. The bungs ordered are indeed compatible with the dame jeanne ordered. Best regards.
A
Rating: 3 out of 5
The parcel arrived very damaged, but nothing was missing, fortunately, I made the deliveryman wait to check it.
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A
Rating: 5 out of 5
Very good, great products and fast delivery.
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A
Rating: 5 out of 5
I didn't need to test the customer service but my first order was impeccable.
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A
Rating: 5 out of 5
Always perfect,
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A
Rating: 5 out of 5
Still nothing to say ....services ,quality,professionalism ,and very good products.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good product, impeccable delivery. I tested it for tomato coulis and the results and clean-up were impeccable. Regrettably, this épépineuse is sold with the collector but not the splash guard which, in my opinion, is essential. I'd take off one star for customer service, which I haven't had the chance to test (fortunately).
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A
Rating: 5 out of 5
Product conforms, good reception
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A
Rating: 5 out of 5
Delivery on time, as expected.
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A
Rating: 5 out of 5
very happy to have used your services
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A
Rating: 5 out of 5
Very satisfied for my first order, nice product.
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A
Rating: 5 out of 5
The product corresponds perfectly to our expectations. Very easy to order and fast delivery.
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A
Rating: 5 out of 5
only 2 damaged boxes out of 300 Thank you
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A
Rating: 5 out of 5
Super merci
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A
Rating: 5 out of 5
nothing to say great
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A
Rating: 5 out of 5
very good equipment
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C
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
Very good service and fast delivery
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A
Rating: 5 out of 5
Everything is perfect, registration is simple, the parcel is very well packaged and delivery is fast.
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A
Rating: 3 out of 5
Very long delivery and no gesture from TOMPRESS.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
the best thank you
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A
Rating: 5 out of 5
Very satisfied with your products.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Fast delivery, good quality material, very well packaged. I only give 4 stars to customer service because I didn't have to contact them.
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A
Rating: 3 out of 5
Ordered in April, delivered at the end of October after two reminders from me! No direct information from TOMPRESS, dubious customer follow-up?
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Response from tompress.com
Hello, Delivery times are indicated in real time on the site. In the event of a postponement, you will receive an e-mail alert like the one sent on 22/06. Best regards.
A
Rating: 3 out of 5
I had to call tompress to find out that an item was not in stock and that my parcel was on hold. Delivery was late and to the wrong address.
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Response from tompress.com
Hello, The delivery times are indicated on each item and given on the order confirmation e-mail sent to you on 13/10. Best regards.
A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Delivery point selection malfunction on the parcel relay page. Only addresses on the drop-down menu were accessible, no way to select addresses on the map.
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A
Rating: 5 out of 5
Everything was perfect! Very fast delivery! Pleasant customer service, very good value for money.
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A
Rating: 5 out of 5
Second order satisfied with material fast delivery RAS
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A
Rating: 5 out of 5
As always, express delivery, quality products, completely in line with the descriptions and our expectations. I fully recommend Tompress for its choice, responsiveness and customer service!
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A
Rating: 5 out of 5
for top-quality homemade
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V
Rating: 5 out of 5
An excellent experience. The item is just what I needed. Thank you
A
Rating: 5 out of 5
package could have been better packaged...lucky nothing was broken in transit...otherwise very happy with my purchases
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A
Rating: 5 out of 5
very professional deliveryman waited until the parcel had been unpacked and checked.
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