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A
Rating: 5 out of 5
Trustworthy site, wide range of choices and efficient delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 392 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
impeccable super fast delivery
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A
Rating: 5 out of 5
Product quality, delivery reliability
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
I really appreciated the seriousness with which the breakage of the first shipment was handled, and I thank you very much for that. I recommend your site to friends and family, and I will continue to call on you for my next purchases.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
The order was delivered very quickly. I am very pleased with the service provided by Tom Presse.
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A
Rating: 5 out of 5
Package delivered on time in good condition. Not yet used
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A
Rating: 3 out of 5
Having encountered a delivery problem, in no way with the carrier, to date I have received no reply to my complaint e-mail.
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A
Rating: 5 out of 5
the equipment ordered was not in stock and during a telephone conversation, an almost identical sterilizer (without timer) was recommended and delivered to me. Another positive point is that the credit card is only debited when the delivery leaves.
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very nice frames, good quality, fast delivery. Top!
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A
Rating: 5 out of 5
Fast and best overall price found. Pleasantly surprised by the speed of delivery in 4 days, compared to 3 weeks announced on the site.
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A
Rating: 5 out of 5
Only one fault: you were missing an item, after a month of waiting, I phoned, I thought the covid was involved, but no! only a small item was missing and no notice from you to change this order so for me your delivery time is to review! do not hesitate to contact your customers, it's not difficult by mail you manage well to send your ne
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A
Rating: 5 out of 5
Very good, fast delivery, quality products.
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A
Rating: 5 out of 5
Perfect, very happy with my purchases.
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A
Rating: 3 out of 5
I received my parcel more than 10 days after ordering.
I would have been better off taking my car to get my product. I would have paid the same price for it, because when you add up your lower base price and the packaging costs plus shipping, you end up paying the same. Hello 48-hour delivery.
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I would have been better off taking my car to get my product. I would have paid the same price for it, because when you add up your lower base price and the packaging costs plus shipping, you end up paying the same. Hello 48-hour delivery.
A
Rating: 5 out of 5
After my first use, I'm very satisfied with my purchase!
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A
Rating: 3 out of 5
Conforming merchandise. The only fault is that the pump leaks a little when in use.
The big problem was the condition of the parcel on arrival: a deliveryman had opened it over 30 cm to have a look inside if he was interested in the goods! Of course, the man who rang my doorbell guaranteed that it wasn't him... Everything was there, so it's a lesser evil, but it's still unpleasant. Please change carriers.
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The big problem was the condition of the parcel on arrival: a deliveryman had opened it over 30 cm to have a look inside if he was interested in the goods! Of course, the man who rang my doorbell guaranteed that it wasn't him... Everything was there, so it's a lesser evil, but it's still unpleasant. Please change carriers.
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
R A S
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A
Rating: 5 out of 5
Merchandise received on time and in good condition
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A
Rating: 5 out of 5
Delivery very fast easy order. Nothing to say I will recommend your site
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A
Rating: 5 out of 5
Top
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A
Rating: 3 out of 5
the expiration date of the flour is abnormally short Indeed for the order before last it was 9 months and now it is 3 months more you were out of stock I do not understand I am very disappointed I will not be able to use the 40 kg in the expected time given the price of postage orders become too expensive.
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Response from tompress.com
Hello, Our apologies, we are reporting this to our producer. Don't worry, it's only a DLUO and not a DLC. Only exceeding the best-before date involves a health risk. Best regards.
A
Rating: 5 out of 5
Fast, compliant product, fair price.
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A
Rating: 5 out of 5
Long lead time but top customer service!
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A
Rating: 5 out of 5
Very correct material. Two interesting brochures enclosed, which partly advertise the house, but also open up other possibilities for homemade products.
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A
Rating: 5 out of 5
Nothing to everything was perfect!
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A
Rating: 5 out of 5
Super, really! Well-developed equipment, advice, instructions and information on delivery all nickel Bravo to Tom's team!
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A
Rating: 5 out of 5
easy choice. Reasonable prices. Fast delivery. Thank you so much!
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A
Rating: 5 out of 5
Good manufactured product good customer service I recommend
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A
Rating: 5 out of 5
A pleasant site with easy ordering. Very nice.
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A
Rating: 5 out of 5
Product conforms Fast shipping A bit high price
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A
Rating: 5 out of 5
Nothing to say efficient
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A
Rating: 3 out of 5
2 stars on Delivery and customer service because the tracking of parcels does not work, the link is not good, and when we report it, we have the right link but nothing gets better when you reorder!!!!
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A
Rating: 5 out of 5
This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.
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A
Rating: 5 out of 5
everything is perfect!
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A
Rating: 5 out of 5
good product easy to use simple & pragmatic order
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