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J
Rating: 5 out of 5
perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Nickel
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G
Rating: 5 out of 5
Product meets my expectations.
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V
Rating: 3 out of 5
Poor finishes on the cabbage grater: the central blade is crooked and 2 screws on the lower board are not tightened all the way. Best regards
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Response from tompress.com
Hello,
Thank you for your feedback.
When this kind of situation arises, do not hesitate to contact us directly by phone for any complaints. We have a dedicated after-sales service to help you quickly and find a solution.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
When this kind of situation arises, do not hesitate to contact us directly by phone for any complaints. We have a dedicated after-sales service to help you quickly and find a solution.
Best regards,
Customer Service
Tom Press
N
Rating: 5 out of 5
Fast shipping!
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P
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
perfect
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D
Rating: 5 out of 5
Very good material and very serious service
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B
Rating: 5 out of 5
Very good feedback from customer service! Thank you
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C
Rating: 5 out of 5
Fast delivery. I recommend
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O
Rating: 5 out of 5
Quickly delivered order and well wrapped
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P
Rating: 5 out of 5
I am satisfied with the speed and it matches my order
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A
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
No worries
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P
Rating: 5 out of 5
Very good, quick delivery.
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M
Rating: 5 out of 5
Hello, congratulations, you are very responsive, don't change anything. Best regards.
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J
Rating: 5 out of 5
Fast and quality delivery
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A
Rating: 5 out of 5
Very well
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S
Rating: 5 out of 5
Very well spent
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G
Rating: 5 out of 5
Fast shipping and as described
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M
Rating: 5 out of 5
nickel
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L
Rating: 5 out of 5
Seriousness and speed
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L
Rating: 5 out of 5
Perfect and fast!
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L
Rating: 5 out of 5
Please don't leave calendars etc., it's useless, it's just thrown away.
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D
Rating: 5 out of 5
Good and fast shipping
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E
Rating: 5 out of 5
Perfect!!!!!
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E
Rating: 5 out of 5
compliant and fast delivery, perfect
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V
Rating: 5 out of 5
everything went as planned.
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Y
Rating: 5 out of 5
fast, well packaged, nothing to complain about. Thank you
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M
Rating: 5 out of 5
Well received my package during this bad weather period; the product perfectly matches the description and what I was looking for.
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P
Rating: 5 out of 5
All good
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D
Rating: 5 out of 5
Very satisfied with my order. Product meets my expectations and delivery on time.
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P
Rating: 5 out of 5
Nothing new as usual. Speed Quality
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A
Rating: 3 out of 5
Asked for clarification on whether it works on induction or not but no response, so upon receiving the pot, I couldn't use it, it doesn't work on induction, so I have to change it!!!! Not very professional
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Response from tompress.com
Hello,
We are sorry to hear about your dissatisfaction.
After reviewing your file, a solution for the replacement has already been provided.
We remain at your disposal.
Best regards,
Customer Service
Tom Pres
We are sorry to hear about your dissatisfaction.
After reviewing your file, a solution for the replacement has already been provided.
We remain at your disposal.
Best regards,
Customer Service
Tom Pres
H
Rating: 5 out of 5
Satisfied with my well-packaged order received on time
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A
Rating: 3 out of 5
Several items out of stock which led to delivery delays, ultimately receiving my order with replacement items and a final delay of nearly 3 months between my order and its receipt...
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Response from tompress.com
Hello,
I understand that the total delay may have seemed long.
Some items in your order were out of stock at the time of processing, and unfortunately, the supply delays extended the shipping time. That is why replacement items were offered to you in order to expedite your order.
Best regards,
Customer service
Tom Press
I understand that the total delay may have seemed long.
Some items in your order were out of stock at the time of processing, and unfortunately, the supply delays extended the shipping time. That is why replacement items were offered to you in order to expedite your order.
Best regards,
Customer service
Tom Press
D
Rating: 5 out of 5
fast delivery good product
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B
Rating: 5 out of 5
Always well served in the products very good service thank you
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T
Rating: 5 out of 5
PERFECT
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G
Rating: 5 out of 5
very good
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