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A
Rating: 5 out of 5
very satisfied
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 580 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy to use. Very happy with my purchase. I made my own foies gras in jars. Would definitely buy.
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A
Rating: 5 out of 5
I'm always satisfied with the products presented, which I've had the opportunity to buy and then use.
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A
Rating: 5 out of 5
As for customer service, I didn't have to call on them. So no opinion
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A
Rating: 5 out of 5
Nothing to say everything was as ordered
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A
Rating: 5 out of 5
I am satisfied, thank you
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A
Rating: 5 out of 5
perfect thank you
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
It's just a shame that shipping costs are quite high. Otherwise it's very good and serious
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A
Rating: 5 out of 5
FAST AND CONFORMS TO MY ORDER
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A
Rating: 5 out of 5
top, thanks
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A
Rating: 5 out of 5
Super correct and fast see you next time and thank you
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A
Rating: 3 out of 5
As delivery was desperately delayed, I had to repurchase part of the order to make my apple juice on time. Small remark, the capsules I had to repurchase, 5 km from my home with an order received the next day in the store, cost me much less...what's the point of ordering over the internet??? Cordially David Chartier
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A
Rating: 5 out of 5
Very good product, fast delivery
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A
Rating: 5 out of 5
Delivery and product perfect as usual
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A
Rating: 5 out of 5
perfect, as usual
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A
Rating: 5 out of 5
perfect low
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A
Rating: 3 out of 5
Not informed of a delivery delay due to a supply shortage. Had to call customer service again to find out the reason for the delay. Very professional.
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A
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
product conforms to order and delivered on time. i recommend it.
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A
Rating: 5 out of 5
Nothing to report, very good
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A
Rating: 5 out of 5
a very good, elegant and practical product.
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A
Rating: 5 out of 5
Perfect Keep up the good work
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
super professionals.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fully satisfied
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Very nice barrel, as described. Very fast delivery with the added bonus of the deliveryman's kindness.
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A
Rating: 5 out of 5
exactly what I expected
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A
Rating: 5 out of 5
I'm glad I was able to find capsules in 2 sizes for my bottles. If the caps oxidize or are damaged, the bottles can no longer be used.
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A
Rating: 5 out of 5
great efficiency for making chestnut puree
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A
Rating: 5 out of 5
very good no problem
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A
Rating: 3 out of 5
delivery too slow.insufficient information on lead times
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A
Rating: 5 out of 5
Note: when the machine gets clogged with rosehips, I engage reverse gear, which has the undesirable effect of loosening the screw when unscrewing. Re-fixing is very difficult. The screw has to be able to turn backwards to unclog the cone. You'd need a system that holds the screw in place for reversing and removes it for disassembly. Otherwise, great machine
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A
Rating: 5 out of 5
I ordered a chestnut stove. ...everything was very quick...and everything was in order...great for roasting in my wood stove. .
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Delayed deliveries due to product changes caused by stock-outs are not their fault and can happen.
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A
Rating: 5 out of 5
Fast, trouble-free delivery
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A
Rating: 3 out of 5
Delivery to Belgium takes much longer than the 48 hours indicated.
And if I want to contact you from Belgium, I have to use a French telephone number and not a local Belgian number (cheaper). If I use the call-back service, it takes 24 hours.
Otherwise the staff are very nice.
Translated reviews
And if I want to contact you from Belgium, I have to use a French telephone number and not a local Belgian number (cheaper). If I use the call-back service, it takes 24 hours.
Otherwise the staff are very nice.
Response from tompress.com
Hello, Packages are delivered within 48 working hours in 90 of the cases, it is necessary to take into account weekends and holidays. Your package left on Friday 19/10 and was delivered to you on Tuesday 23/10/2018. You can use the callback request on our website, we will call you back as soon as possible (within the limit of opening hours). Best regards.