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A
Rating: 5 out of 5
IMPECABLE
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Impeccable.
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A
Rating: 5 out of 5
very good fast
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A
Rating: 5 out of 5
I often order via the Internet and have experimented with all kinds of services. But TomPress is exceptional in terms of quality. Really bluffing, as they say. Friendly on the phone, immediate order processing, transparent invoicing, continuous shipping information. Better, it's not possible. A big bravo and thank you
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Response from tompress.com
Thank you very much :) See you soon!
A
Rating: 5 out of 5
as always, i received my parcel very quickly and perfectly packaged. the stove works very well and i am very satisfied with this order. thank you.
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A
Rating: 5 out of 5
perfect nothing to say
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A
Rating: 5 out of 5
I am always satisfied so far, the communication by mail is always correct, clear, polite especially and very fast, the delivery is done with follow-up and this one is very fast too, the objects correspond really to the photos. to recommend quite simply.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Good products, quality and price. Fast delivery.
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A
Rating: 3 out of 5
rather slow delivery, practical equipment with a clear lack of aesthetics.... a 1 euro voucher (valid for 3 months) for a bill of sixty euros is really taking the piss out of the world ...too bad for such a wonderful catalog
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Response from tompress.com
The voucher is valid until September, take your invoice, I think the amount of the voucher that was offered to you is not one euro....
A
Rating: 5 out of 5
Octave test
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V
Rating: 5 out of 5
Nothing to complain about
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A
Rating: 5 out of 5
Super I was wrong and tompress to rectify my order is very nice from tompress I recommend this site
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A
Rating: 5 out of 5
Small but apparently effective, not yet sufficiently user-friendly The only problem: no instructions in French (only German and English )
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Response from tompress.com
We will do our utmost to send you the French manual as soon as possible.
A
Rating: 5 out of 5
an old chopper that no longer cut very well refurbished .new
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A
Rating: 5 out of 5
as per photos and well packed, nothing to complain about.
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A
Rating: 5 out of 5
Ordered and delivered as scheduled
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C
Rating: 5 out of 5
thank you very much, all very quick
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A
Rating: 5 out of 5
impeccable
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A
Rating: 5 out of 5
very good
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A
Rating: 3 out of 5
The parcel was not delivered to the chosen shop and this is not the only one nor the first time. unfortunately for us, we found the same product at a lower price two days later. thank you for the catalog, your products are very good but very expensive.
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C
Rating: 5 out of 5
Excellent service, friendly in phone support, certainly to be recommended.
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A
Rating: 5 out of 5
very satisfied with customer service, warm welcome and very good advice. don't hesitate to call customer service if you have any questions about a product. many online sales sites should take a leaf out of their book.
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A
Rating: 5 out of 5
The best...in terms of delivery time, product quality, the product itself, packaging, delivery....bref, the best. I really recommend, and...I'll recommend...for sure. Bravo tompress.
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Response from tompress.com
Thank you for your encouragement.
A
Rating: 5 out of 5
very satisfied with my purchase and the seller's site. I did not use customer service.
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A
Rating: 5 out of 5
Hello thank you I am satisfied with my cde well received quickly PS: Please do not send me more catalog with your I consult if I need an item and it will save paper thank you in advance Mr Kalpakdjian
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C
Rating: 5 out of 5
Fast and for every problem excellent assistance
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V
Rating: 5 out of 5
Great range of goods hard to find elsewhere.
C
Rating: 5 out of 5
Professional and accurate.
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A
Rating: 5 out of 5
fast delivery, product conforms and quality as expected. i recommend this supplier without reservation.
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A
Rating: 5 out of 5
everything was perfect ....
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A
Rating: 5 out of 5
Perfect.
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V
Rating: 5 out of 5
Shipping costs are relatively high
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A
Rating: 5 out of 5
fast delivery product true to its image recommend this seller to everyone personally I would recommend
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A
Rating: 5 out of 5
everything perfect as d'ab
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C
Rating: 5 out of 5
Package arrived on time the service is really fast even though they ship from France. I purchased a 28 cm cast iron pan from Carl Victor brand that I had already had the opportunity to appreciate because owner dina identical 20 cm pan. The price is really competitive also taking into account that such pans are not easy to find. I will definitely return to purchase from TomPress.
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C
Rating: 5 out of 5
Excellent on everything
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A
Rating: 5 out of 5
It's a shame that this is the 1st time I've been asked for my opinion because the previous delivery was catastrophic (poor packaging, broken pottery) with non-existent customer service ... Hope that you will improve customer contact.
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Response from tompress.com
The event to which you refer dates back to 2015, and our after-sales service department took the necessary steps to replace the package as quickly as possible.
A
Rating: 5 out of 5
Very satisfied with this machine, precision, maintenance and use. This is the second one I've bought as a gift for a friend who, like me, loves to cook. Fast delivery.
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C
Rating: 5 out of 5
Excellent.
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