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Rating: 5 out of 5
Quality products A very responsive and top-notch after-sales service A very attentive and friendly contact on every phone call
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 4 and 5 stars
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Rating: 5 out of 5
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Rating: 5 out of 5
Responsiveness
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Superb Christmas gift to offer
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Rating: 5 out of 5
Perfect product, fast delivery
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Rating: 5 out of 5
speed of delivery
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Rating: 4 out of 5
Customer service negative point that the credit on the order can not be deducted on an online order
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Response from tompress.com
Hello, At the moment, you need to contact customer service to use a credit note. You can send us your order by e-mail or by phone, and we'll do what's necessary. Best regards.
A
Rating: 5 out of 5
Fast and careful delivery.
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Rating: 4 out of 5
Nothing to say I don't have enough hindsight !!!!!
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Rating: 5 out of 5
the seriousness from the order to the delivery a small drawback the answer of your advisor on the plates and knives chopper nm 32 which are compatible with rebert /trespade / and emyg while the latter told me the opposite
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Response from tompress.com
Hello, thank you for this clarification. It's true that we don't work with the Emyg brand, but thanks to you we have the information. Best regards.
A
Rating: 5 out of 5
fast delivery and always products that meet my expectations
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Rating: 4 out of 5
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Rating: 5 out of 5
reliability and speed of delivery
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Rating: 5 out of 5
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Rating: 5 out of 5
Impeccable delivery by a punctual and considerate driver.
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Rating: 5 out of 5
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Rating: 5 out of 5
Hello, I have always been very satisfied with my orders from tom press.
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Rating: 5 out of 5
Very satisfied with my products and with the speed and care taken with shipping.
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Rating: 5 out of 5
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Rating: 5 out of 5
Speed and compliance. Well-packaged parcels
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Rating: 5 out of 5
The speed and quality of the products were great. Chronopost transport sucks. We pay a service to be delivered and not to pick it up at a parcel relay.
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Rating: 5 out of 5
Product is perfect for my order and of very good quality.
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Rating: 4 out of 5
The person who owns the spit is satisfied with the appliance for the time being.
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Rating: 4 out of 5
No worries about deadlines, the equipment lived up to our expectations.
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Rating: 5 out of 5
Everything is perfect: attentive customer service, rapid dispatch, very careful packaging that has withstood transport which often has little regard for the fragility of the products.
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Rating: 5 out of 5
Top-notch after-sales service
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Rating: 5 out of 5
RELIABLE PACKAGING AND DELIVERY BY POST IN GOOD CONDITION
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Rating: 4 out of 5
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Rating: 5 out of 5
Continue to offer refurbished products, even with defects, at attractive prices.
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Rating: 5 out of 5
All the items I ordered met my expectations. Service and telephone reception very pleasant and responsive. Delivery in less than 48 hours. I recommend Tompress to anyone who wants quality products.
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Rating: 5 out of 5
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Rating: 5 out of 5
Good products. Practical and efficient mandolin. Foie gras terrine as expected, good size for 1 foie gras.
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Rating: 5 out of 5
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Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Very good, very fast, excellent communication. However, a little breakage on arrival (3 glass jars). No reservation possible with the carrier as the parcel was picked up at a relay station. 5 stars all the same, as it was the carrier who caused the breakage, the first time in several orders of the same product.
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Rating: 4 out of 5
Disappointed not to have received the calendar in my parcel....
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Response from tompress.com
Hello, the calendar is included with orders over 20 euros only. Yours sincerely
A
Rating: 5 out of 5
Fast shipment .article corresponding to our expectation .
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