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A
Rating: 5 out of 5
Super
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
IT IS UNACCEPTABLE TO FIND AN ORDER SO POORLY PACKAGED PUT IN A HUGE BOX A PUSHER THAT WEIGHS HEAVY AND A PLASTIC TRAY WITHOUT CALLAGE INSIDE IF IT IS ONLY A SMALL PIECE OF KRAFT PAPER NOT TO MENTION ALL THE OTHER SMALL FRAGILE ITEMS OF THE ORDER MY CAKE MOLD WAS WELL ON DENT WE CAN NOT BLAME THE CARRIER!!!!!un peu decue
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A
Rating: 5 out of 5
Exactly what I was looking for and delivered in record time!
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A
Rating: 5 out of 5
fast service, products as described
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A
Rating: 5 out of 5
Very good experience
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Disappointed because the product is not quite the same as the one on the catalog. Only one shelf inside and the other one outside... The model should be made for a capacity of 18.
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Response from tompress.com
Hello, A single shelf forms the 2 levels to obtain 2 levels of 6. This is a handcrafted product. Best regards.
V
Rating: 5 out of 5
Order and delivery went smoothly. Good quality product. There is only one small fault to complain about, the handle on the lid fell off when I lifted it. Otherwise everything is okay.
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A
Rating: 5 out of 5
Impeccable, as usual!
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A
Rating: 5 out of 5
Very good. Fast and compliant.
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A
Rating: 5 out of 5
Good tool, nothing to say.
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A
Rating: 5 out of 5
The boning knives are very good.
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A
Rating: 5 out of 5
Just a small detail, Perhaps customer service could call the customer to report that there is a breakage of a part purchased. Because we do not always have time to read all these personal emails. But after calling customer service, the person reacted very quickly and very well. Sincerely
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A
Rating: 5 out of 5
Nothing to say, everything is above board
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A
Rating: 5 out of 5
Fast delivery and superb barrels. Well done
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A
Rating: 5 out of 5
bonjour.livraison rapide. au départ je me trouvé petits mais au final c'est impeccable!
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A
Rating: 5 out of 5
Beautiful flour
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A
Rating: 4 out of 5
Everything corresponds to my order, well
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A
Rating: 4 out of 5
Delivery too late and without prior notice.
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A
Rating: 5 out of 5
Fast delivery and well packaged.
Serious business.
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Serious business.
A
Rating: 4 out of 5
Very fast delivery service... it's a gift, the product hasn't been used yet...
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A
Rating: 4 out of 5
satisfied with the article
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A
Rating: 5 out of 5
The product was not in stock, but the contact was very good and the spices arrived fresh...
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A
Rating: 5 out of 5
very comprehensive site, very professional service
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A
Rating: 5 out of 5
very good material
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
I needed this pasta maker in a hurry and it was delivered within 48 hours. I am completely satisfied with the value for money of this pasta maker. I recommend TOM PRESS which I didn't know before.
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A
Rating: 5 out of 5
Merchandise not yet tried.
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A
Rating: 5 out of 5
Thank you very much for your excellent service.
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A
Rating: 5 out of 5
Remarkable aesthetics (chrome wall-mounted corkscrew), technically perfect, impeccable efficiency, I'm delighted with this purchase.
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A
Rating: 5 out of 5
Nothing to say everything was perfect
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A
Rating: 5 out of 5
I was able to bake my baguettes on this refractory stone, which bakes very well. I recommend it.
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A
Rating: 4 out of 5
I'm missing the merguez spice and the 5 euro gift voucher. Which undoubtedly disappeared during delivery, as the cardboard box was ripped open and re-taped with adhesive tape from La Poste.
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Response from tompress.com
Hello, the parcel was repackaged after customs clearance, and you should have received a postal receipt. We have sent you the missing spices and are dealing with the claim directly with the post office. The code to redeem your voucher will be sent to you by e-mail. Best regards.
A
Rating: 5 out of 5
Very good product quality
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A
Rating: 5 out of 5
Very good product, cleans very well and removes deposits from bottle bottoms without problems.
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A
Rating: 4 out of 5
I had ordered a red terrine, but the manufacturer was out of stock. I should have been informed immediately. I had to worry about the delay before they offered to replace it with a white terrine. Too bad ....
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A
Rating: 5 out of 5
Nothing to complain about, everything was perfect
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