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A
Rating: 5 out of 5
Very good service
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect transaction
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A
Rating: 5 out of 5
Very good products
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A
Rating: 4 out of 5
No information from the carrier. The delivery reference given by Tompress was unknown on the carrier's website; there was no message announcing the delivery: it was a happy coincidence that allowed us to welcome the delivery man.
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A
Rating: 4 out of 5
Perfect product as described on the website
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A
Rating: 5 out of 5
Ras
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A
Rating: 4 out of 5
many products sometimes unavailable in other stores
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A
Rating: 5 out of 5
I would have liked to have had a note from customer service to tell me that something was missing from the order, instead of waiting several days without any news, and for me to be the one to call to find out the reasons for the delay. As the rest was a regent, I cancelled the missing item... but I lost 10 days....
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A
Rating: 5 out of 5
Purchase of a Fontana pizza oven stand...
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A
Rating: 5 out of 5
Supet site
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A
Rating: 5 out of 5
bonjour, c'etait pour ma mère et elle ete très contente, donc pour moi c'est génial d'en trouver chez vous
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A
Rating: 5 out of 5
Ras very well
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A
Rating: 5 out of 5
Fine
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A
Rating: 4 out of 5
Very good product, tested with homemade poolish pizza dough, a real treat! The scoop does its job well too, but may wear out over time.
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A
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
Very good artcles
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A
Rating: 4 out of 5
The delivery has to be reviewed, it arrived without pallet and not packed. Very good product, corresponds to my expectations.
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A
Rating: 4 out of 5
Small problem with delivery, otherwise everything is PERFECT
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
RAS satisfied overall
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A
Rating: 4 out of 5
Not used yet, but at first glance it's a good machine.
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A
Rating: 5 out of 5
Super fast delivery. Product conforms, nice finish, perfect! Practical right- or left-hand gas inlet hose assembly.
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A
Rating: 5 out of 5
Prompt service despite the period in question Efficient
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A
Rating: 5 out of 5
RAS, everything went perfectly, fast, reliable, professional, what more could you ask for?
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
reliable merchandise and service
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A
Rating: 5 out of 5
1 star less for delivery because one of my items was out of stock. But once restocked, shipping was ultra fast.
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A
Rating: 5 out of 5
As usual, no problem.
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A
Rating: 4 out of 5
Great machine but INCOMPREHENSIBLE user manual, poor French translation.
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Response from tompress.com
Hello, Our apologies. I will send you the instructions by e-mail. Best regards.
A
Rating: 5 out of 5
Slight delay in delivery due to covid Otherwise perfect
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A
Rating: 5 out of 5
very satisfied with this product
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A
Rating: 4 out of 5
I really regret having chosen colissimo delivery as the parcel took 8 days to arrive from the moment it was picked up.
No serious tracking. After delivery, it still said 'on the way'!"
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No serious tracking. After delivery, it still said 'on the way'!"
A
Rating: 5 out of 5
The pizza stone is perfect and meets my expectations.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 5 out of 5
this is the second smoking and curing book I've bought. This one is for my son and I'm always satisfied with tom press.
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A
Rating: 5 out of 5
second order, fast delivery, product as described and in perfect condition.
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A
Rating: 4 out of 5
Too bad no Saturday duty
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A
Rating: 5 out of 5
Fast delivery and very good product
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