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A
Rating: 5 out of 5
Fast service, reliable equipment and very pleasant contact
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 378 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
very fast well packaged as I expected.
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A
Rating: 4 out of 5
Marble received in perfect condition, I'm very satisfied with my purchase. Surprised, however, that the carrier gave the package to my neighbor and nephew, who didn't have time to check the order, which was marked fragile on the packaging... My husband wasn't far away though, the deliveryman could have called him.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 4 out of 5
A little long when the material is not in store
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A
Rating: 4 out of 5
The holes in the roll are not deep enough to make normal ravioli. Very disappointed with the result.
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A
Rating: 4 out of 5
The container was damaged and wobbled inside. In conclusion, the packaging needs to be reviewed.
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Response from tompress.com
Hello, Thank you for this information, our apologies, we will try to improve the timing with these items. Best regards.
A
Rating: 5 out of 5
Very good service at all levels
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A
Rating: 4 out of 5
Excellent site and products, but the carrier (GEODIS) is lousy because you have to go to pick up the parcel(s) from them. He waits until he has quantity to deliver and that's not normal.
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Response from tompress.com
Hello, Thank you for the information, this is not normal indeed, we alert our provider on this practice. Best regards.
A
Rating: 5 out of 5
I have no comments, only good ones, which is rare enough to mention. Thank you
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A
Rating: 5 out of 5
Product conforms well packaged and fast delivery.
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A
Rating: 5 out of 5
Price a little more expensive than average, but high probability that their taxes are paid in France ;)
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A
Rating: 5 out of 5
Product fully complies with expectations. Appears to be of good quality.
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A
Rating: 4 out of 5
We waited 4 days for delivery by Chronopost nul
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Response from tompress.com
Hello, Thank you for this information, have they informed you of the cause? Best regards.
A
Rating: 4 out of 5
delivery time announced on the site at the time of purchase was delivery within 8 days. actual delivery time plus 1 month. ordered on 8/10 received at home on 21/11. information received because i contacted customer service several times. otherwise no email. result 40 kg of apples lost. so in the end disappointment. i will place a new order to see, but if the result is the same there will be more ...
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Response from tompress.com
Hello, We apologize for the delay. The restocking took longer than expected for this item. Best regards.
A
Rating: 4 out of 5
Satisfied overall, tank packaging slightly torn, not serious upon inspection.
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V
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
Fast delivery. Good product. I've just finished a batch of homemade white boùdin, no problems with filling or cooking. I'm vacuum-packing the rest of the casings for the next batch. Very satisfied
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A
Rating: 5 out of 5
very good quality products, quick and efficient telephone advice, I recommend
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A
Rating: 5 out of 5
and 5 stars for after-sales service....merci
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A
Rating: 5 out of 5
nickel in every respect
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A
Rating: 5 out of 5
Excellent product, well-presented, fast delivery, reliable packaging - just great!
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A
Rating: 4 out of 5
satisfactory overall
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A
Rating: 5 out of 5
Super product, excellent packaging, we were able to make sausages without any problems, these casings are of excellent quality.
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A
Rating: 5 out of 5
Fast, fair price, good quality
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A
Rating: 5 out of 5
Faster than expected delivery, careful packaging
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A
Rating: 5 out of 5
everything is just as I expected
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A
Rating: 4 out of 5
the website is a bit complicated in stages.
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A
Rating: 5 out of 5
Product delivered within 15 days on the website, received in 48 hours. This in no way hinders the use of the product, which is very effective for what is expected of it. But given its price, we expect it to be perfect.
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A
Rating: 4 out of 5
Too bad the box arrived all dusty.
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A
Rating: 5 out of 5
I find it regrettable that, as the official after-sales service for Reber in France and the Benelux countries, you supply operating instructions that do not correspond to the product purchased. After two calls to the customer service department, I received a sheet that corresponded roughly to the machine, but in no way resembled the instructions issued by the manufacturer."
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A
Rating: 5 out of 5
Very good site, you can find everything. Always fast delivery. Good quality. No complaints
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 5 out of 5
Product conforms to my expectations.
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A
Rating: 5 out of 5
Very good site I recommend Customer service very responsive nothing to complain continue like this
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A
Rating: 4 out of 5
delivery on time, goods as described, no need to contact customer service, overall good service
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A
Rating: 5 out of 5
A few comments taken into consideration. Very good relationship and excellent purchase. Very satisfied.
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A
Rating: 5 out of 5
Fast delivery and goods in perfect condition.
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A
Rating: 5 out of 5
Thank you for your responsiveness H. Savoyen
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A
Rating: 5 out of 5
An extensive catalog, attractive prices, fast and efficient order preparation and shipping, a model of its kind, well done Top Press.
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