The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
The container was damaged and wobbled inside. In conclusion, the packaging needs to be reviewed.
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Response from tompress.com
Hello, Thank you for this information, our apologies, we will try to improve the timing with these items. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good service at all levels
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Acheteur Vérifié
Rating: 4 out of 5
Excellent site and products, but the carrier (GEODIS) is lousy because you have to go to pick up the parcel(s) from them. He waits until he has quantity to deliver and that's not normal.
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Response from tompress.com
Hello, Thank you for the information, this is not normal indeed, we alert our provider on this practice. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
I have no comments, only good ones, which is rare enough to mention. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms well packaged and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Price a little more expensive than average, but high probability that their taxes are paid in France ;)
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Acheteur Vérifié
Rating: 5 out of 5
Product fully complies with expectations. Appears to be of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
We waited 4 days for delivery by Chronopost nul
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Response from tompress.com
Hello, Thank you for this information, have they informed you of the cause? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
delivery time announced on the site at the time of purchase was delivery within 8 days. actual delivery time plus 1 month. ordered on 8/10 received at home on 21/11. information received because i contacted customer service several times. otherwise no email. result 40 kg of apples lost. so in the end disappointment. i will place a new order to see, but if the result is the same there will be more ...
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Response from tompress.com
Hello, We apologize for the delay. The restocking took longer than expected for this item. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied overall, tank packaging slightly torn, not serious upon inspection.
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V
Verifizierter Käufer
Rating: 5 out of 5
All good
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. Good product. I've just finished a batch of homemade white boùdin, no problems with filling or cooking. I'm vacuum-packing the rest of the casings for the next batch. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
very good quality products, quick and efficient telephone advice, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
and 5 stars for after-sales service....merci
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Acheteur Vérifié
Rating: 5 out of 5
nickel in every respect
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Acheteur Vérifié
Rating: 5 out of 5
Excellent product, well-presented, fast delivery, reliable packaging - just great!
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Acheteur Vérifié
Rating: 4 out of 5
satisfactory overall
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Acheteur Vérifié
Rating: 5 out of 5
Super product, excellent packaging, we were able to make sausages without any problems, these casings are of excellent quality.
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Acheteur Vérifié
Rating: 5 out of 5
Fast, fair price, good quality
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Acheteur Vérifié
Rating: 5 out of 5
Faster than expected delivery, careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
everything is just as I expected
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Acheteur Vérifié
Rating: 4 out of 5
the website is a bit complicated in stages.
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Acheteur Vérifié
Rating: 5 out of 5
Product delivered within 15 days on the website, received in 48 hours. This in no way hinders the use of the product, which is very effective for what is expected of it. But given its price, we expect it to be perfect.
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Acheteur Vérifié
Rating: 4 out of 5
Too bad the box arrived all dusty.
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Acheteur Vérifié
Rating: 5 out of 5
I find it regrettable that, as the official after-sales service for Reber in France and the Benelux countries, you supply operating instructions that do not correspond to the product purchased. After two calls to the customer service department, I received a sheet that corresponded roughly to the machine, but in no way resembled the instructions issued by the manufacturer."
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Acheteur Vérifié
Rating: 5 out of 5
Very good site, you can find everything. Always fast delivery. Good quality. No complaints
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
Very good site I recommend Customer service very responsive nothing to complain continue like this
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Acheteur Vérifié
Rating: 4 out of 5
delivery on time, goods as described, no need to contact customer service, overall good service
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Acheteur Vérifié
Rating: 5 out of 5
A few comments taken into consideration. Very good relationship and excellent purchase. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and goods in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
Thank you for your responsiveness H. Savoyen
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Acheteur Vérifié
Rating: 5 out of 5
An extensive catalog, attractive prices, fast and efficient order preparation and shipping, a model of its kind, well done Top Press.
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Acheteur Vérifié
Rating: 5 out of 5
relatively long time between order and delivery ..... 2 months
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied I will talk about it around me thank you soon for other orders Cordially
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Acheteur Vérifié
Rating: 5 out of 5
Serious company, well-stocked catalog, you can find everything, very good
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Acheteur Vérifié
Rating: 5 out of 5
Good product. Fast and reliable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied . Order received quickly, conforms to my request.
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Acheteur Vérifié
Rating: 5 out of 5
very good value for money
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