Hello Catherine,
Thank you for taking the time to leave your feedback on our Toxik3 site.
We are sorry to hear that the sizes have not always met your expectations. Indeed, sizes can vary depending on the models, cuts, and materials used.
If you have any doubts or questions during your next order, please do not hesitate to contact us via the online chat available on our site — our team will be happy to assist you.
See you soon,
The Toxik3 team
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Linda L.
Rating: 4 out of 5
following a purchase from 06/07/2025
Perfect! I love it
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Response from Toxik3
Hello Linda,
Thank you very much for your positive review! We are delighted that you like our items. Feel free to come back and share your ideas or suggestions. See you soon!
The Toxik3 team
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MAI T.
Rating: 4 out of 5
following a purchase from 30/06/2025
Very good products but large size differences from one product to another requiring a return
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Response from Toxik3
Hello Mai !
Thank you very much for your feedback! We are delighted that you like our products, and we understand your frustration regarding the size differences between the models.
You noted correctly: the elasticity of the fabrics is key. Our products with coating (about 1% elastane) are more fitted than those made from more stretchy and soft materials. We are already making an effort to note when a product runs large, and your feedback helps us further improve our descriptions.
Doubt about the Size? Our Online Chat is Here!
To help you choose without hesitation, don't forget our online chat! It's not a robot that will respond to you, but a member of the team in person, available to advise you as soon as possible.
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lucie D.
Rating: 4 out of 5
following a purchase from 30/06/2025
Everything delivered correctly
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Karla R.
Rating: 3 out of 5
following a purchase from 12/06/2025
The fabric is not denim! They are more like thin summer pants.
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Valerie M.
Rating: 4 out of 5
following a purchase from 06/05/2025
Items matching my expectations and delivery okay
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Response from Toxik3
Hello Valerie,
Thank you for your positive feedback and we are delighted to hear that our items met your expectations. Your satisfaction is our priority and we hope to welcome you again soon on Toxik3.
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Geraldine D.
Rating: 3 out of 5
following a purchase from 03/04/2025
I ordered and processed the order and one pair of pants was not available, stock issue
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Response from Toxik3
Dear Géraldine,
Thank you for taking the time to share your feedback. We are sorry to hear that your order was not fully available due to a stock issue, and we are working to improve our management to avoid such situations in the future. Your feedback is valuable, and we hope to provide you with a better experience on your next order.
B
Brigitte C.
Rating: 4 out of 5
following a purchase from 27/03/2025
Nothing to say about the products, but a small downside on the return policy... 2 days to receive a return label is a lot... But nothing to say about the quality of the products which is top as well as the fit of the clothes.
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Response from Toxik3
Hello Brigitte,
Thank you very much for your review and your rating of 4/5! We are delighted to hear that you appreciate the quality and cut of our products. We also take your comments on our return policy into account and will work to improve it. Your feedback is valuable to us.
See you soon on Toxik3!
Best regards,
The Toxik3 team
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Laetitia A.
Rating: 3 out of 5
following a purchase from 25/03/2025
The skirt is very beautiful. However, I took a size 34 and it is too big. I really liked the cut and didn't want to return it. I had to go see a tailor to remove a size and a half.
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Response from Toxik3
Hello Laetitia,
Thank you for your constructive feedback! We are delighted that you like the skirt. We are sorry to hear that the size did not fit and that you had to consult a tailor. Your feedback is valuable and will help us improve our size indications in the future.
Please feel free to reach out to us if you have any other comments or questions!
Best regards,
The Toxik3 team
A
Annette S.
Rating: 4 out of 5
following a purchase from 22/03/2025
Wonderful pants, but slower delivery than usually.
C
Christine P.
Rating: 3 out of 5
following a purchase from 17/03/2025
Error from Toxik3 regarding the sending of an article.
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Response from Toxik3
Hello Christine,
Thank you for taking the time to share your feedback. We are sorry to hear that there was an error in the shipment of your item and we are committed to resolving this issue as soon as possible.
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fabienne H.
Rating: 3 out of 5
following a purchase from 02/03/2025
I took my usual size, the perfecto is way too big, I returned it, I am waiting for the refund.
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Response from Toxik3
Hello Fabienne,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the perfecto did not suit you and that you experienced inconveniences with your order. Your feedback is very important to us, and we strive to always improve our customers' satisfaction. We hope that your refund has been processed quickly and remain at your disposal for any other questions or assistance you may need.
Best regards,
The Toxik3 team
P
PINAULT N.
Rating: 3 out of 5
following a purchase from 02/03/2025
Order received very quickly. The quality is nothing to complain about. But I should have taken a tighter jean (slip). For me, it is a bit too loose from the knee to the ankle. Loose.
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Response from Toxik3
Hello PINAULT,
Thank you for taking the time to share your feedback on your order at Toxik3. We are delighted to hear that you received your order quickly and that you are satisfied with the quality. We understand your comment regarding the size of the jeans and encourage you to consult our size guide for future orders. Please feel free to reach out to us if you need any further advice.
Best regards,
The Toxik3 team
H
Hilde H.
Rating: 3 out of 5
following a purchase from 25/02/2025
The translation into Dutch is really terrible. Either it stays in French and is not translated. The website also does not work well on my iPhone.
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Cecile B.
Rating: 3 out of 5
following a purchase from 23/02/2025
It was labeled low rise but it's rather high rise, but since it's comfortable I kept it.
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Response from Toxik3
Hello Cécile,
Thank you for your feedback on our Toxik3 site. We are delighted to hear that you find the product comfortable, even if it does not exactly meet your size expectations. Your comments are valuable and will help us improve our descriptions. Please feel free to reach out to us if you have any other remarks or questions.
Best regards,
The Toxik3 team
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Magali H.
Rating: 3 out of 5
following a purchase from 20/02/2025
I'm waiting for a refund to come back. I'll give you my opinion after my refund.
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Emmanuelle B.
Rating: 4 out of 5
following a purchase from 16/02/2025
Very good, great cut, and comfortable. The only downside: after washing according to the conditions, all the silver color from the label came off. As a result, it is now black.
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Response from Toxik3
Hello Emmanuelle,
We sincerely thank you for your positive feedback and are delighted that you appreciate the fit and comfort of our products. We take note of your feedback regarding the label and will look into this point to improve the quality of our items. Please feel free to reach out to us if you have any other suggestions or questions.
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Nelly L.
Rating: 4 out of 5
following a purchase from 15/02/2025
Exactly as ordered. Maybe the material is too thin, otherwise very good.
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Alexis D.
Rating: 3 out of 5
following a purchase from 27/01/2025
Order over €150. One of the products is defective. It costs €12 and customer service only offers me a return at my expense... It's nonsense.
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M - CECILE D.
Rating: 4 out of 5
following a purchase from 10/02/2025
2 pants fit in size out of the 3 ordered. The Lyly model was too tight at the waist, while the Aube model was fine.
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Katrien P.
Rating: 3 out of 5
following a purchase from 10/02/2025
Satisfied with the product but it always takes a long time to arrive.
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Antonino L.
Rating: 3 out of 5
following a purchase from 09/02/2025
I am not satisfied with the delivery.. I had to pick up my order at the packing station..
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candice D.
Rating: 3 out of 5
following a purchase from 25/01/2025
Beautiful clothes but the returns and refunds... and a site that is not clear at all. Too bad
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Response from Toxik3
Hello Candice,
Thank you for taking the time to share your feedback. We are glad that you love our clothing, but we are sorry to hear that you encountered difficulties with the return and refund process as well as with the clarity of our website. Your comments are valuable and will help us improve our customers' experience. Please feel free to contact us directly if you have any questions or suggestions.
Best regards,
The Toxik3 team
S
Suzy V.
Rating: 4 out of 5
following a purchase from 04/02/2025
Good service-lovely product
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Fabienne L.
Rating: 4 out of 5
following a purchase from 31/01/2025
Despite a return because the item was too big, very good quality
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Response from Toxik3
Hello Fabienne,
Thank you for your positive feedback, and we are delighted to hear that you appreciated the quality of our products. We also take note of your comment regarding the size of the item and will ensure to improve our size guide to facilitate your future purchases. Please do not hesitate to reach out to us for any other questions or needs.
F
Fontenille C.
Rating: 4 out of 5
following a purchase from 29/01/2025
Very happy with my order, arrived as expected
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Response from Toxik3
Hello Fontenille,
We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to hear that your order arrived as expected and that you are satisfied with it. Your satisfaction is our priority, and we hope to see you again soon on Toxik3.
Best regards,
The Toxik3 team
F
fleurette B.
Rating: 4 out of 5
following a purchase from 24/01/2025
I had trouble placing an order for 2 or 3 for some reason, and then one day my order went through. Currently, the site shows 70% off but no discount, but I'm not disappointed with the delivery.
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Response from Toxik3
Hello Fleurette,
We sincerely thank you for your feedback and for the positive rating of 4/5. We are sorry to hear that you encountered difficulties during your order and that the display of the discount was not accurate. Your feedback is valuable and we will pass it on to our technical team to improve the shopping experience on our site. We are glad that the delivery met your expectations and remain at your disposal for any questions.
Best regards,
The Toxik3 team
V
virginie B.
Rating: 4 out of 5
following a purchase from 24/01/2025
Compliant
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Response from Toxik3
Dear Virginie,
We sincerely thank you for your feedback and for the rating given to our Toxik3 site. We are delighted to learn that you found our services to meet your expectations. Your satisfaction is our priority, and we hope to see you again soon. Please do not hesitate to share your suggestions to further improve your experience.
Best regards,
The Toxik3 team.
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Chahrazed M.
Rating: 3 out of 5
following a purchase from 20/01/2025
Size large And return shipping should be free
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Nicolas M.
Rating: 4 out of 5
following a purchase from 23/01/2025
Article and size as expected
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Response from Toxik3
Hello Nicolas,
Thank you for taking the time to share your feedback! We are delighted that the article and the size met your expectations. Your satisfaction is our priority. Please feel free to reach out to us for your future purchases.
Best regards,
The Toxik3 team
B
Brigitte P.
Rating: 3 out of 5
following a purchase from 23/01/2025
Size does not match too tall and especially too short for people like me who measure 1m70 too bad otherwise the appearance. Looks good
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Gisele A.
Rating: 3 out of 5
following a purchase from 18/01/2025
too big !!!!
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Response from Toxik3
Hello Gisele,
Thank you for taking the time to share your feedback on our site "Toxik3". We are sorry to hear that the size seems too large for you. Your feedback is valuable and will help us improve our offering. Please feel free to share your suggestions to better meet your expectations.
Best regards,
The Toxik3 team
V
Valerie L.
Rating: 3 out of 5
following a purchase from 17/01/2025
N/A
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Laureline M.
Rating: 4 out of 5
following a purchase from 09/01/2025
On an order of 4 items I had a color error (grey instead of black) and a type error (skirt instead of jeans).... However, the products are fine. I had to send the skirt back because it wasn't my style at all.
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Response from Toxik3
Dear Laureline,
Thank you for taking the time to share your experience on our Toxik3 site. We are delighted to hear that you like the products, despite the order errors you encountered. We understand how frustrating this can be and we apologize for this situation. Your feedback is valuable and helps us improve our service. Please do not hesitate to contact us for any future assistance.
Best regards,
The Toxik3 team
J
Jade L.
Rating: 3 out of 5
following a purchase from 10/01/2025
Depending on the jeans of the same brand, the sizes differ... so send back some jeans
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Response from Toxik3
Hello Jade,
Indeed, according to the models, the size may vary slightly, even if they all come from the same brand Toxik3. This is explained in particular by the cut, but also by the material or even the wash. For example, two slim jeans at the same price may be made with different fabrics or have distinct finishes.
Our goal is to offer new items each major season to satisfy as many women as possible, with varied styles, cuts, and finishes.
Do not hesitate to use our online chat if you have any doubts during your next purchase — we will be happy to advise you directly.
Best regards,
C
Carine F.
Rating: 4 out of 5
following a purchase from 21/12/2024
Fine
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Response from Toxik3
Hello Carine,
We warmly thank you for your positive review of Toxik3. We are delighted to hear that you enjoyed your experience. Please do not hesitate to reach out to us for any suggestions or needs, we are here to help you. See you very soon!
Best regards,
The Toxik3 team
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Michele A.
Rating: 4 out of 5
following a purchase from 19/12/2024
Nice model. Nice cut. Beautiful fabric with sequins but delicate care: hand wash.
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Response from Toxik3
Hello Michele,
Thank you very much for your positive feedback on our site "Toxik3". We are delighted that you appreciate the model, the cut, and the quality of the fabric. We understand that delicate care can be a drawback, and we appreciate your feedback on this matter. Please feel free to share your suggestions for improving our customers' experience.
Best regards,
The Toxik3 team
J
Josiane G.
Rating: 4 out of 5
following a purchase from 19/11/2024
Order processed quickly and good quality items.
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Response from Toxik3
Dear Josiane, we sincerely thank you for your positive feedback on Toxik3. We are delighted to learn that your order was processed quickly and that the quality of our items met your expectations. Please do not hesitate to reach out to us for any future orders or questions, we will be happy to assist you.
S
Sabrina H.
Rating: 4 out of 5
following a purchase from 17/12/2024
Good products
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Response from Toxik3
Dear Sabrina, we sincerely thank you for your positive feedback on our site "Toxik3". We are delighted that you like our products and we are committed to continuing to offer you the best quality possible. Please feel free to share your feedback or suggestions to further improve your experience.
C
Carine F.
Rating: 4 out of 5
following a purchase from 15/12/2024
Good
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