I ordered two pairs of pants in the same size. Neither fit, one is too small and one is too big. I returned them and am waiting for a refund.
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Response from Toxik3
Hello Annick,
Thank you for taking the time to share your feedback on Toxik3. We are sorry to hear that the ordered pants did not suit you. We understand how frustrating it can be to encounter sizing issues. Your feedback is important to us, and we will do what is necessary to improve our size guide. Please feel free to contact us via the online chat for personalized advice.
Best regards,
The Toxik3 team
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Liliane B.
Rating: 3 out of 5
following a purchase from 08/12/2024
Bjr... I just wanted to swap sizes and take advantage of the discount... And no answer in that sense... I returned the item and now?
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Response from Toxik3
Hello Liliane, we thank you for your feedback. We are sorry to hear that you have not received information regarding the exchange and the discount. We are committed to improving our customer service and would be happy to help you resolve this situation. Please feel free to contact us directly at [email protected] so that we can assist you.
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Françoise B.
Rating: 4 out of 5
following a purchase from 04/12/2024
Soft pants, good value for money
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Response from Toxik3
Hello Françoise,
Thank you for your positive feedback regarding our site "Toxik3". We are delighted that you found the pants both flexible and a good value for money. Don't hesitate to come back to us for your future purchases!
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Veronique E.
Rating: 4 out of 5
following a purchase from 01/12/2024
I'm 1.63 cm tall and had to go to the seamstress to have a pair of jeans made because they were so long at the bottom, even in heels. You were supposed to tell me where the inseam measurement for jeans is. Bàv, Véronique
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Response from Toxik3
Hello Véronique,
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that the length of your jeans was not suitable. Your comment regarding the indication of the inseam measurements is very relevant, and we will take this into account to improve our site. Please feel free to contact us on the online chat for any information you may need on your next visit.
Best regards,
The Toxik3 team
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Isabelle P.
Rating: 4 out of 5
following a purchase from 27/11/2024
Size well
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CAROLE D.
Rating: 4 out of 5
following a purchase from 23/11/2024
Very well cut and tailored pants. I am satisfied with my purchase. If there were a few more promotions, free shipping... It would be perfect.
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Marina G.
Rating: 4 out of 5
following a purchase from 21/11/2024
Very good customer service in handling the order, quality fabric. Unfortunately, the jeans didn't fit me (much too long). I was able to make a return.
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LAURENCE M.
Rating: 4 out of 5
following a purchase from 19/11/2024
The item was of good quality but the trouser legs were too flared. I therefore returned the package
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Annia R.
Rating: 4 out of 5
following a purchase from 15/11/2024
Super nice skirt
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Morgane M.
Rating: 4 out of 5
following a purchase from 13/11/2024
Good product
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Danica L.
Rating: 3 out of 5
following a purchase from 03/11/2024
I have just made an exchange ( too small ) so I will give my opinion when I get the parcel back. Thanks
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Natalie H.
Rating: 4 out of 5
following a purchase from 28/10/2024
Good service
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AM B.
Rating: 4 out of 5
following a purchase from 27/10/2024
Fast delivery and good quality
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Larraitz A.
Rating: 4 out of 5
following a purchase from 18/10/2024
Unconditional fan of their pants. The only downside is the delivery and return times. They are always several days late.
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PATRICIA B.
Rating: 4 out of 5
following a purchase from 14/10/2024
Super
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Silvia D.
Rating: 4 out of 5
following a purchase from 15/10/2024
Delivered on time and me skirts they top
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Carine T.
Rating: 4 out of 5
following a purchase from 09/10/2024
Shipment not received on time, difficult to track, but satisfied.
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Response from Toxik3
Hello Carine,
Thank you for your message. We are sorry to hear that your logistical experience was not straightforward enough. An e-mail containing all the shipping information was sent with your order number. Simply click on this number to track the status of your parcel.
It is also important to note that as Toxik3 is based in France, delivery to Belgium may take slightly longer. Delivery by Colissimo is estimated to take between 2 and 4 working days (excluding weekends), but this does not take into account the time required to prepare your order.
For an order placed on a Wednesday at 4pm, and received the following Wednesday, the delivery time can be considered quite respectable.
If you have any further questions or concerns, please don't hesitate to contact us via chat or email: [email protected]. We're here to help!
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Delphine D.
Rating: 4 out of 5
following a purchase from 28/09/2024
No
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Isabelle W.
Rating: 4 out of 5
following a purchase from 30/09/2024
Size slightly large
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Response from Toxik3
Hello Isabelle,
Thank you for taking the time to share your opinion. Our jeans are indeed designed to be comfortable and stretchy, which can feel different from a stiff 100% cotton. This can sometimes come as a surprise, but we hope you enjoy the comfort they offer.
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Catherine A.
Rating: 3 out of 5
following a purchase from 27/09/2024
Only one pant out of two received. Supposedly they were out of stock, but strangely enough they're still available on the site! Apart from this disappointment, the pants I received were exactly what I expected and the 2nd pair was quickly refunded.
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Response from Toxik3
Hello Catherine,
We're sorry you didn't receive your full order. Stock errors can sometimes occur, for which we apologize. We would be delighted to deliver your complete order rather than issuing a refund.
Thank you for your understanding,
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Laure-Anne P.
Rating: 4 out of 5
following a purchase from 27/09/2024
Good-quality products, despite some items being a little less well cut.
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Patricia G.
Rating: 3 out of 5
following a purchase from 17/09/2024
Red pants that faded in several places disappointed, because it is comfortable and a nice cut.
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Marie F.
Rating: 4 out of 5
following a purchase from 16/09/2024
out of 3 pairs of pants, 2 were perfect, not the 3rd which I immediately returned for exchange, but of which I have no news to this day. I would like to replace it with a high-waisted S model in light blue. Thank you for your help.
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marie france F.
Rating: 4 out of 5
following a purchase from 14/09/2024
super!
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Brigitte L.
Rating: 4 out of 5
following a purchase from 07/09/2024
Good product. Well packaged and well received. (slight discrepancy between the image on the laptop and the actual color. A little more indigo than violet, but I'm fine with that )
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Irene C.
Rating: 4 out of 5
following a purchase from 05/09/2024
Product as described. Nice fit, normal size. Fast shipping.
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lydie G.
Rating: 4 out of 5
following a purchase from 02/09/2024
Satisfied Size maybe a little small
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Josiane G.
Rating: 4 out of 5
following a purchase from 12/08/2024
Very satisfied with the pants I received.
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Sarah N.
Rating: 4 out of 5
following a purchase from 09/08/2024
Article conformed to my expectations.
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Isabelle F.
Rating: 4 out of 5
following a purchase from 28/07/2024
Jean ok, good size
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Fanny B.
Rating: 3 out of 5
following a purchase from 21/07/2024
The jeans fit very comfortably, but there was a bad smell coming from them. I didn't like the color either. I made a return.
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Margaret H.
Rating: 4 out of 5
following a purchase from 22/07/2024
Well cut. Fabric a little thick.
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Anita V.
Rating: 4 out of 5
following a purchase from 04/07/2024
Heel mooi rokje heel tevreden
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Sylviane F.
Rating: 4 out of 5
following a purchase from 04/07/2024
Delivery times respected Quality as described I am always delighted with my Toxik3 jeans.
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Marie-Therese P.
Rating: 4 out of 5
following a purchase from 29/06/2024
Completely satisfied
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Cathy E.
Rating: 3 out of 5
following a purchase from 17/06/2024
Order received on time but sent back because one item was too small and the other badly cut on the right leg.
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Sylvie K.
Rating: 4 out of 5
following a purchase from 15/06/2024
Good products, fast shipping.
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Birgit P.
Rating: 3 out of 5
following a purchase from 15/06/2024
The jeans are great, but the delivery service with DPD is terrible. You should consider using a different delivery service so that you get the parcel delivered properly and don't have to run after it. Therefore only 3 stars.
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Marianne L.
Rating: 4 out of 5
following a purchase from 29/05/2024
Hello, I am waiting for a refund for my order. The jeans I ordered do not fit. I look forward to hearing from you. Sincerely Marianne LE CALVAR
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Luana D.
Rating: 4 out of 5
following a purchase from 31/05/2024
Top
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