/10
★★★★★
based on 1790 reviews published
★★★★★
based on 1790 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
It goes
Marie T.
purchased on 05/07/2024
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3
/5
★★★☆☆
Order received on time but sent back because one item was too small and the other badly cut on the right leg.
Cathy E.
purchased on 17/06/2024
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3
/5
★★★☆☆
The jeans are great, but the delivery service with DPD is terrible. You should consider using a different delivery service so that you get the parcel delivered properly and don't have to run after it. Therefore only 3 stars.
Birgit P.
purchased on 15/06/2024
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2
/5
★★☆☆☆
Ordered 2 pairs of pants and a gift. I only received one of the two... so I sent an e-mail complaining, which was answered quickly. They sent me back my second pair of pants but not the gift. It's not serious, but I'm still disappointed :/
Helene D.
purchased on 18/05/2024
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2
/5
★★☆☆☆
Does not match photos
Elsa T.
purchased on 20/05/2024
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Answer from Toxik3
Hello Elsa,
We're sorry the article didn't live up to your expectations. The Atik jeans are one of our bestsellers. As far as the jeans with shiny inserts are concerned, it's sometimes difficult to render such special elements in photos, which may explain your disappointment.
We do our best to represent our products as accurately as possible. We invite you to contact us should you have any further questions or require assistance. Your satisfaction is our priority, and we look forward to serving you again in the future.
We're sorry the article didn't live up to your expectations. The Atik jeans are one of our bestsellers. As far as the jeans with shiny inserts are concerned, it's sometimes difficult to render such special elements in photos, which may explain your disappointment.
We do our best to represent our products as accurately as possible. We invite you to contact us should you have any further questions or require assistance. Your satisfaction is our priority, and we look forward to serving you again in the future.
3
/5
★★★☆☆
Not satisfied with the product
Catherine C.
purchased on 14/05/2024
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Answer from Toxik3
Hello Catherine,
We're sorry that the Hunter side-zip jeans are not to your liking. Its original, rather boyish cut may come as a surprise. We remain at your disposal on our online chat or by email if, in the future, you would like more information on one of our items. We'll be delighted to help you make the right choice.
We're sorry that the Hunter side-zip jeans are not to your liking. Its original, rather boyish cut may come as a surprise. We remain at your disposal on our online chat or by email if, in the future, you would like more information on one of our items. We'll be delighted to help you make the right choice.
2
/5
★★☆☆☆
Hello very disappointed not to have received my article especially after validation of the sending, and why not to have more than 44 in push up pity Cordialement
Nathalie L.
purchased on 12/05/2024
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2
/5
★★☆☆☆
The item is beautiful but doesn't fit. I am trying to make a return but the order number is refused .... Very complicated to return an item
Caroline L.
purchased on 24/04/2024
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3
/5
★★★☆☆
Great jeans great size great quality as pictured
Caroline S.
purchased on 02/05/2024
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2
/5
★★☆☆☆
Order process etc. was great, but the parcel arrived slightly opened and 1 part of the order was not (or no longer) inside. Therefore acceptance refused. Further process still unclear...
Michaela G.
purchased on 02/05/2024
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2
/5
★★☆☆☆
Did not meet my expectations I returned the package
Isabelle G.
purchased on 27/04/2024
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3
/5
★★★☆☆
Bjr, I returned the parcel to you because it was not at all the jeans I ordered. Up to now everything has been OK.
Christelle A.
purchased on 27/04/2024
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3
/5
★★★☆☆
I usually wear a size 42. And the 42 Toxik is way too small. Too bad, it's the biggest size there is.
Annick B.
purchased on 22/04/2024
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3
/5
★★★☆☆
Unfortunately, I did not receive the tote bag promised with my order.
Grazia V.
purchased on 17/04/2024
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Answer from Toxik3
Hello Grazia, thank you for your review!💙 We are sorry to hear that you did not receive the tote bag offered with your order.😕 We invite you to write to us by email at [email protected] or via our online chat for better assistance. Thank you and have a nice day.
2
/5
★★☆☆☆
The article doesn't fit and I haven't received any return solution ...
Emmanuelle B.
purchased on 15/04/2024
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Answer from Toxik3
Hello Emmanuelle, thank you for taking the time to write to us.☺️ Concerning returns, when an item does not suit you, you can directly access the return/exchange form on our site. If you encounter any problems in the process, please contact us by e-mail at [email protected] or via our online chat 🙂
3
/5
★★★☆☆
Very nice material, nice cut but a 38 for me maybe better, next time
Nicole O.
purchased on 31/03/2024
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3
/5
★★★☆☆
Model too small ask for the next size up Thank you
Elisabeth T.
purchased on 31/03/2024
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3
/5
★★★☆☆
I'm still waiting for my return label
Dalila W.
purchased on 10/03/2024
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Answer from Toxik3
Hello Dalila, thank you for your message! ☺️ You can get your return label directly from our website by filling in the form. Here's the link to the returns/exchanges page: https://www.toxik3.com/pages/faire-un-retour
If you have any further questions, please don't hesitate to write to us via our online chat or by email on [email protected]! 💙
If you have any further questions, please don't hesitate to write to us via our online chat or by email on [email protected]! 💙
3
/5
★★★☆☆
Size too big i'm waiting for my refund parcel reshipped 08 03
Pascale B.
purchased on 29/02/2024
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Answer from Toxik3
Hello Pascale, thank you for taking the time to leave us your review! ☺️ we are very sorry to hear that the size you have chosen does not meet your expectations. 😕 In order to help you find the perfect size, we often advise you to write to us to assist you as much as possible in choosing sizes. For your next purchases, don't hesitate to contact us! We'll always be on hand to assist you! 🥰💙
3
/5
★★★☆☆
One pair of jeans came in the wrong size, the rest too big. The return process is not so smooth.
Kitti K.
purchased on 02/03/2024
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Answer from Toxik3
Hello Kitti, thank you for your opinion! ☺️ We are really sorry to hear that you received an article that did not suit you. 😢 We would like to tell you that it is always possible to contact us via our online chat or by email to better assist you during your shopping! Do not hesitate to contact us in case of doubt about a particular item or to have assistance on returns. 🙂
3
/5
★★★☆☆
The jeans are beautiful but I encountered logistical problems. I received another size than the one I ordered. And in the same week, I place another order, the size was available and I receive an email saying that it is no longer available ... A little disappointed but I will continue to order on their site because it is quality.
Marina R.
purchased on 24/02/2024
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Answer from Toxik3
Hello Marina, thank you for your review! ☺️ We are very sorry to hear that the sizes did not meet your expectations. 😢 It is possible that there was a bug on the site and the stock has not been updated. However, we always take great care to notify you by phone or email in the event of last-minute stock shortages. 🙏 Thank you again for taking the time to write to us and we really look forward to seeing you again on our site!
3
/5
★★★☆☆
Hello I bought on your site and the skirt is too small so I returned and sent a message and no response. Thank you
Sylvie G.
purchased on 23/02/2024
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Answer from Toxik3
Hello Sylvie, thank you for your feedback! ☺️ Don't worry about your return, we'll take the time to notify you upon receipt of the package and will proceed with an exchange or refund depending on the option you choose! 👍
2
/5
★★☆☆☆
Not as pretty as the photos.
Ilana A.
purchased on 19/02/2024
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Answer from Toxik3
Hello Ilana, thank you for your feedback! ☺️ We'd still like to tell you that if your order doesn't meet your expectations, you can always proceed with a return or exchange 🙂 If in doubt, don't hesitate to contact us via our online chat or by email for better assistance! Best regards. 💙
2
/5
★★☆☆☆
Jean bad quality one too much and the other really too small out of three one good shame disappointed compared to advertising thank you
Marie Reine M.
purchased on 11/02/2024
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Answer from Toxik3
Hello Marie, thank you for your feedback! ☺️ We are sorry to hear that your order did not meet your expectations. 😕 Please feel free to make a return or exchange on your items. We also recommend that you contact us by email or via our online chat for better assistance with your next orders on our site! ☺️💙
3
/5
★★★☆☆
Very good quality
Elisabeth T.
purchased on 28/01/2024
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Answer from Toxik3
Thank you Elisabeth for your positive feedback.😍 We are pleased that you appreciated the quality of our products. Don't hesitate to come back to us if you have any other needs. See you soon! 💙
2
/5
★★☆☆☆
The color of the pants does not match at all with the camel pants on the picture it is clear and shiny very disappointed
Isabelle B.
purchased on 01/01/2024
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Answer from Toxik3
Hello Isabelle, Thank you for taking the time to write to us! We're sorry to hear that the color of the pants doesn't match your expectations... It's possible that the photos of this type of product are slightly altered by camera lights and flash... Thank you in advance for your understanding... See you soon!
2
/5
★★☆☆☆
I made an order that I sent back in a size too big and when I received my order in a smaller size, one of the items was still too big and was not eligible for return. How do I proceed?
Isabelle C.
purchased on 29/12/2023
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Answer from Toxik3
Hello Isabelle,Thank you for writing to us. As detailed on our website, we offer you only 1 free return per order. To make a second return on the same order, please write to us at [email protected]. See you soon?
2
/5
★★☆☆☆
I'm disappointed, no 46 for some jeans, like the Atik metallic coated jeans.
Krin P.
purchased on 11/12/2023
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Answer from Toxik3
Hi Krin,We take your comment regarding the unavailability of size 46 for certain jeans, including the Atik Metallic Coated Jeans, under advisement. We regret that this has affected your shopping experience. We are constantly adjusting our stock and take your feedback into consideration to improve our offering.If you have any further questions or if we can assist you in any other way, please do not hesitate to contact us. We appreciate your feedback. ??
3
/5
★★★☆☆
The first pair of jeans I bought before blackfriday were impeccable, but the 2nd pair I bought during the blackfriday promotion were of poor quality (especially the button and zipper), so I'm going to return them.
Karine D.
purchased on 27/11/2023
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Answer from Toxik3
Hello Karine, Thank you for sharing your experience with our products, and we're sorry to hear that the second pair of jeans you purchased during Black Friday did not meet your expectations in terms of quality, and we sincerely regret any inconvenience this may cause you. To ensure your complete satisfaction, we encourage you to return the product. We appreciate your understanding and trust in our brand. ??
2
/5
★★☆☆☆
Lack of detail and speed in processing the order.
Amandine B.
purchased on 10/11/2023
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Answer from Toxik3
Hello Amandine,Thank you for your comments regarding the details and processing speed of your order. Your feedback is important to us, and we are taking note of your comments to improve our service. Your feedback is important to us, and we take note of your comments to improve our service. For any additional information or necessary adjustments, please do not hesitate to contact us via online chat or by e-mail at [email protected] day!