9.1/10
★★★★★
based on 1525 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
I have just made an exchange ( too small ) so I will give my opinion when I get the parcel back. Thanks
Danica L.
Danica L.
purchased on 03/11/2024 
Translated review
2/5
★★☆☆☆
The sizes don't match 1 pant out of 4 with the same size fits me
Virginie P.
Virginie P.
purchased on 04/10/2024 
Translated review
3/5
★★★☆☆
Only one pant out of two received. Supposedly they were out of stock, but strangely enough they're still available on the site! Apart from this disappointment, the pants I received were exactly what I expected and the 2nd pair was quickly refunded.
Catherine A.
Catherine A.
purchased on 27/09/2024 
Translated review
Answer from Toxik3
Hello Catherine,

We're sorry you didn't receive your full order. Stock errors can sometimes occur, for which we apologize. We would be delighted to deliver your complete order rather than issuing a refund.

Thank you for your understanding,
3/5
★★★☆☆
Red pants that faded in several places disappointed, because it is comfortable and a nice cut.
Patricia G.
Patricia G.
purchased on 17/09/2024 
Translated review
2/5
★★☆☆☆
You deduct the amount from the buyer's bank account more than a week before the goods are delivered - that's not right. To my knowledge, no mail-order site allows itself such methods.
Anne M.
Anne M.
purchased on 22/09/2024 
Translated review
Answer from Toxik3
Hello, thank you for your feedback. At Toxik3, we process and prepare orders as soon as payment has been confirmed in order to guarantee rapid dispatch. Your order placed on November 23 was dispatched promptly and delivered on November 27, 4 days after your purchase. We strive to offer a fast and transparent service, and your feedback is important to us as we continue to improve.
2/5
★★☆☆☆
I'm disappointed with the way my item looks. It's certainly very comfortable, but the look is "fake" and doesn't really resemble real jeans.
Sandra R.
Sandra R.
purchased on 11/09/2024 
Translated review
Answer from Toxik3
Hello Sandra,

Thank you for sharing your opinion of the Jogg Jean. This model is indeed not a classic jean, as indicated by its name "Jogg", inspired by the word "jogging" to emphasize its exceptional comfort.

The fabric is thinner, softer and barely noticeable, unlike ordinary jeans, which are often "rougher" when made from 100% cotton.

We hope you enjoy this comfortable alternative!
2/5
★★☆☆☆
Disappointed by the size of jeans chosen I took my size 34 and too wide, equivalent to a 36/38
Isabelle J.
Isabelle J.
purchased on 05/09/2024 
Translated review
2/5
★★☆☆☆
Too big, but I'm an M. So big.
Marie S.
Marie S.
purchased on 27/08/2024 
Translated review
3/5
★★★☆☆
The jeans fit very comfortably, but there was a bad smell coming from them. I didn't like the color either. I made a return.
Fanny B.
Fanny B.
purchased on 21/07/2024 
Translated review
2/5
★★☆☆☆
I received my order. Unfortunately, the jeans I ordered were too big (size 36). I followed the instructions to order size 34. I returned the item in size 36. Since then, I haven't received any new items or parcels...
Charlotte L.
Charlotte L.
purchased on 29/06/2024 
Translated review
Answer from Toxik3
Hello Charlotte 🩡
Thank you for taking the time to let us know about your experience. We are sorry to hear that the jeans you ordered were too big and that you have not yet received the correct size.

We would like to inform you that returns may take some time to be received by our service department. In addition, deliveries may be slightly delayed due to the summer vacations and the Olympic Games in Paris.

We do our best to ensure that you receive your parcel as quickly as possible. Please do not hesitate to contact us by e-mail at [email protected] or via our online chat for further assistance!
2/5
★★☆☆☆
I had to pay for the return shipping myself. I bought 3 pants and returned 2. It didn't seem very normal to me.
Mari Carmen Z.
Mari Carmen Z.
purchased on 29/05/2024 
Translated review
2/5
★★☆☆☆
It goes
Marie T.
Marie T.
purchased on 05/07/2024 
Translated review
3/5
★★★☆☆
Order received on time but sent back because one item was too small and the other badly cut on the right leg.
Cathy E.
Cathy E.
purchased on 17/06/2024 
Translated review
3/5
★★★☆☆
The jeans are great, but the delivery service with DPD is terrible. You should consider using a different delivery service so that you get the parcel delivered properly and don't have to run after it. Therefore only 3 stars.
Birgit P.
Birgit P.
purchased on 15/06/2024 
Translated review
2/5
★★☆☆☆
Ordered 2 pairs of pants and a gift. I only received one of the two... so I sent an e-mail complaining, which was answered quickly. They sent me back my second pair of pants but not the gift. It's not serious, but I'm still disappointed :/
Helene D.
Helene D.
purchased on 18/05/2024 
Translated review
2/5
★★☆☆☆
Does not match photos
Elsa T.
Elsa T.
purchased on 20/05/2024 
Translated review
Answer from Toxik3
Hello Elsa,
We're sorry the article didn't live up to your expectations. The Atik jeans are one of our bestsellers. As far as the jeans with shiny inserts are concerned, it's sometimes difficult to render such special elements in photos, which may explain your disappointment.

We do our best to represent our products as accurately as possible. We invite you to contact us should you have any further questions or require assistance. Your satisfaction is our priority, and we look forward to serving you again in the future.
3/5
★★★☆☆
Not satisfied with the product
Catherine C.
Catherine C.
purchased on 14/05/2024 
Translated review
Answer from Toxik3
Hello Catherine,
We're sorry that the Hunter side-zip jeans are not to your liking. Its original, rather boyish cut may come as a surprise. We remain at your disposal on our online chat or by email if, in the future, you would like more information on one of our items. We'll be delighted to help you make the right choice.
2/5
★★☆☆☆
Hello very disappointed not to have received my article especially after validation of the sending, and why not to have more than 44 in push up pity Cordialement
Nathalie L.
Nathalie L.
purchased on 12/05/2024 
Translated review
2/5
★★☆☆☆
The item is beautiful but doesn't fit. I am trying to make a return but the order number is refused .... Very complicated to return an item
Caroline L.
Caroline L.
purchased on 24/04/2024 
Translated review
3/5
★★★☆☆
Great jeans great size great quality as pictured
Caroline S.
Caroline S.
purchased on 02/05/2024 
Translated review
2/5
★★☆☆☆
Order process etc. was great, but the parcel arrived slightly opened and 1 part of the order was not (or no longer) inside. Therefore acceptance refused. Further process still unclear...
Michaela G.
Michaela G.
purchased on 02/05/2024 
Translated review
2/5
★★☆☆☆
Did not meet my expectations I returned the package
Isabelle G.
Isabelle G.
purchased on 27/04/2024 
Translated review
3/5
★★★☆☆
Bjr, I returned the parcel to you because it was not at all the jeans I ordered. Up to now everything has been OK.
Christelle A.
Christelle A.
purchased on 27/04/2024 
Translated review
3/5
★★★☆☆
I usually wear a size 42. And the 42 Toxik is way too small. Too bad, it's the biggest size there is.
Annick B.
Annick B.
purchased on 22/04/2024 
Translated review
3/5
★★★☆☆
Unfortunately, I did not receive the tote bag promised with my order.
Grazia V.
Grazia V.
purchased on 17/04/2024 
Translated review
Answer from Toxik3
Hello Grazia, thank you for your review!πŸ’™ We are sorry to hear that you did not receive the tote bag offered with your order.πŸ˜• We invite you to write to us by email at [email protected] or via our online chat for better assistance. Thank you and have a nice day.
2/5
★★☆☆☆
The article doesn't fit and I haven't received any return solution ...
Emmanuelle B.
Emmanuelle B.
purchased on 15/04/2024 
Translated review
Answer from Toxik3
Hello Emmanuelle, thank you for taking the time to write to us.☺️ Concerning returns, when an item does not suit you, you can directly access the return/exchange form on our site. If you encounter any problems in the process, please contact us by e-mail at [email protected] or via our online chat πŸ™‚
3/5
★★★☆☆
Very nice material, nice cut but a 38 for me maybe better, next time
Nicole O.
Nicole O.
purchased on 31/03/2024 
Translated review
3/5
★★★☆☆
Model too small ask for the next size up Thank you
Elisabeth T.
Elisabeth T.
purchased on 31/03/2024 
Translated review
3/5
★★★☆☆
I'm still waiting for my return label
Dalila W.
Dalila W.
purchased on 10/03/2024 
Translated review
Answer from Toxik3
Hello Dalila, thank you for your message! ☺️ You can get your return label directly from our website by filling in the form. Here's the link to the returns/exchanges page: https://www.toxik3.com/pages/faire-un-retour
If you have any further questions, please don't hesitate to write to us via our online chat or by email on [email protected]! πŸ’™
3/5
★★★☆☆
Size too big i'm waiting for my refund parcel reshipped 08 03
Pascale B.
Pascale B.
purchased on 29/02/2024 
Translated review
Answer from Toxik3
Hello Pascale, thank you for taking the time to leave us your review! ☺️ we are very sorry to hear that the size you have chosen does not meet your expectations. πŸ˜• In order to help you find the perfect size, we often advise you to write to us to assist you as much as possible in choosing sizes. For your next purchases, don't hesitate to contact us! We'll always be on hand to assist you! πŸ₯°πŸ’™