/10
★★★★★
based on 241 reviews published
★★★★★
based on 241 reviews published
Latest customer reviews
5
/5
★★★★★
The sample package was delivered on time and met my expectations.
Eric C.
purchased on 09/11/2021
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Answer from TRADIS
Hello Mr C,
It's great that the sample pack was delivered on time and helped you make your choice regarding the furniture finish!
See you soon! ☻
The Tradis team
It's great that the sample pack was delivered on time and helped you make your choice regarding the furniture finish!
See you soon! ☻
The Tradis team
5
/5
★★★★★
Impeccable and quality material
Brice M.
purchased on 03/11/2021
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Answer from TRADIS
Hello Mr M.
We are very pleased that your furniture meets your expectations! ☻
The Tradis team
We are very pleased that your furniture meets your expectations! ☻
The Tradis team
3
/5
★★★☆☆
Despite my request your carrier did not call me to arrange a delivery date, we had to store our shelves instead of putting it in place directly
Sandrine S.
purchased on 14/09/2021
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Answer from TRADIS
Hello Mrs S,
We are sorry to hear that the carrier did not call you as initially planned! We will pass on the information to our delivery company.
We hope you like your shelves ☻
We are sorry to hear that the carrier did not call you as initially planned! We will pass on the information to our delivery company.
We hope you like your shelves ☻
5
/5
★★★★★
Perfect
Thierry H.
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Answer from TRADIS
Hello Sir,
We are delighted that you like your furniture ☺
See you soon,
The Tradis team
We are delighted that you like your furniture ☺
See you soon,
The Tradis team
3
/5
★★★☆☆
Very nice furniture but a catastrophic delivery service
Cindy C.
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Answer from TRADIS
Hello, Madam,
Thank you for your feedback.
Our transport providers are not part of our company. We do a lot of work to select them for their quality of service, but sometimes all it takes is one person in their workforce who is not suitable for this to impact our service. It's a shame to be rated on this criterion, knowing that we do our best to produce quality products that meet your needs and have undertaken to do what is necessary to resolve the current dispute.
Thank you for your feedback.
Our transport providers are not part of our company. We do a lot of work to select them for their quality of service, but sometimes all it takes is one person in their workforce who is not suitable for this to impact our service. It's a shame to be rated on this criterion, knowing that we do our best to produce quality products that meet your needs and have undertaken to do what is necessary to resolve the current dispute.
2
/5
★★☆☆☆
We have just recommended a small range of furniture for our shop 1 year after our first purchase. The discontinuity of the range is a real problem. The wine cabinet, which seemed to be identical in every way to the first one, is not at all, and it looks really bad... It's a real shame, because we thought the quality was great, the style was very nice and the prices were affordable.
Carine M.
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Answer from TRADIS
Good morning, ma'am,
We are sorry for your disappointment with our products. Our customer service will contact you to find out more about your problem. Our products are made with handmade finishes that cause slight modifications but not so much that they are completely different. Do not hesitate to contact us if you have a problem. Our customer service is available by phone and email.
We are sorry for your disappointment with our products. Our customer service will contact you to find out more about your problem. Our products are made with handmade finishes that cause slight modifications but not so much that they are completely different. Do not hesitate to contact us if you have a problem. Our customer service is available by phone and email.
4
/5
★★★★☆
Bad parcel delivered, but immediate reactivity from Tradis
Jean R.
purchased on 05/08/2021
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5
/5
★★★★★
Communication with the after sales service is a bit complicated and time consuming, but they are a serious company and the furniture is worth the price. We will continue to buy!
Bruno L.
purchased on 03/09/2021
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4
/5
★★★★☆
Correct product
Myriam M.
purchased on 17/08/2021
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5
/5
★★★★★
I have ordered from TRADIS several times for the layout of my wine cellar. The furniture is impeccable and the delivery was faster than I expected. Thank you very much. I recommend them!
Adeline R.
purchased on 05/08/2021
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5
/5
★★★★★
The furniture was perfect
Eric M.
purchased on 15/05/2021
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5
/5
★★★★★
Very good quality product, a little expensive, but robust and therefore durable.
Stéphane M.
purchased on 04/05/2021
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5
/5
★★★★★
The order was received on time. The quality of the articles. The customer service to listen.
Marta K.
purchased on 26/04/2021
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4
/5
★★★★☆
I have received the furniture and it meets our expectations. The delivery was very careful. Thank you for your work
Pierre L.
purchased on 01/04/2021
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4
/5
★★★★☆
I had to repair two pieces of furniture with wood paste and patina to solve the problem quickly. Despite reservations on the transport note on one piece of furniture, the second was damaged under the packaging.
Marc J.
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Answer from TRADIS
Hello,
We contacted you immediately after your request, asking you for more details so that we could make the necessary arrangements with the carrier and in the meantime find a solution for you. However, you did not send us this information and chose to repair the furniture yourself.
Without this information, it is difficult for us to provide you with the appropriate assistance.
We contacted you immediately after your request, asking you for more details so that we could make the necessary arrangements with the carrier and in the meantime find a solution for you. However, you did not send us this information and chose to repair the furniture yourself.
Without this information, it is difficult for us to provide you with the appropriate assistance.
5
/5
★★★★★
Great shelf! A small delay in delivery but very responsive customer service from TRADIS. Impressive.
Caroline E.
purchased on 19/03/2021
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5
/5
★★★★★
Very satisfied with my order
Michel L.
purchased on 04/03/2021
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5
/5
★★★★★
Quality furniture, in accordance with my order. And very friendly and efficient sales department.
Nadège S.
purchased on 31/03/2021
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5
/5
★★★★★
Very good
Patrick P.
purchased on 11/03/2021
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5
/5
★★★★★
Beautiful quality
Beatrice A.
purchased on 18/02/2021
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4
/5
★★★★☆
Very good, well finished product, neat packaging. We recommend
Aymard P.
purchased on 28/01/2021
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5
/5
★★★★★
Very good follow-up, quality furniture
Johanna G.
purchased on 25/02/2021
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5
/5
★★★★★
Great, corresponds exactly to my order and very fast!
Hubert V.
purchased on 10/02/2021
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5
/5
★★★★★
We ordered shelves for our farm produce shop. The delivery was fast (ordered on Monday online, delivered on Friday for the first order and on Wednesday for the second order!) The products are of high quality, already assembled and well packed for transport. The rendering in the shop is great. We recommend it!
Isabelle C.
purchased on 08/02/2021
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5
/5
★★★★★
Thank you for your follow up, I did receive the order and it was on time and the pills work great. Many thanks !!!!!
Stephane T.
purchased on 21/01/2021
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4
/5
★★★★☆
Not easy to find physically (at least one sign missing), but very friendly staff ...
Philippe S.
purchased on 18/01/2021
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5
/5
★★★★★
Furniture of good workmanship and fast shipping
Fred C.
purchased on 15/01/2021
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5
/5
★★★★★
Very nice product, thanks to TRADIS.
Julien A.
purchased on 21/12/2020
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5
/5
★★★★★
Furniture of very good quality and very nice.
Franck L.
purchased on 30/10/2020
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5
/5
★★★★★
Very satisfied
Cécile M.
purchased on 06/08/2020
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