/10
★★★★★
based on 279 reviews published
★★★★★
based on 279 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
My order arrived damaged and I am waiting for a solution to be proposed!
Christophe G.
purchased on 07/01/2026
Translated review
Answer from TRADIS
Hello Mr. Gonnet,
We are sorry for the situation. However, as explained, it is your responsibility to check your order upon delivery and to make detailed reservations on the slip so that we can proceed with the replacement of the product. In the absence of these reservations, the product is considered compliant.
We are sorry for the situation. However, as explained, it is your responsibility to check your order upon delivery and to make detailed reservations on the slip so that we can proceed with the replacement of the product. In the absence of these reservations, the product is considered compliant.
1
/5
★☆☆☆☆
The outer packaging of the furniture was without scratches or impacts, however during unpacking, an impact appeared. No compensation is planned.
Christopher G.
purchased on 26/07/2025
Translated review
1
/5
★☆☆☆☆
Disappointed with the furniture
Emilie A.
purchased on 31/07/2023
Translated review
Answer from TRADIS
Hello Ms Allouch,
We're sorry you had a bad experience buying from us. Our customer service department will get back to you to find out more. If you have any problems, we'll be happy to help you.
We're sorry you had a bad experience buying from us. Our customer service department will get back to you to find out more. If you have any problems, we'll be happy to help you.
1
/5
★☆☆☆☆
1 MONTH DELAY
Romain P.
purchased on 19/10/2021
Translated review
Answer from TRADIS
Hello Sir,
After checking, the delivery date was in accordance with the time announced at the time of your order. If you ordered a product that was "on order" (and not "in stock"), the delays are necessarily longer, the time of manufacture of the furniture.
We hope that you are satisfied with your furniture!
See you soon,
The Tradis team
After checking, the delivery date was in accordance with the time announced at the time of your order. If you ordered a product that was "on order" (and not "in stock"), the delays are necessarily longer, the time of manufacture of the furniture.
We hope that you are satisfied with your furniture!
See you soon,
The Tradis team