★★★★★
based on 10256 reviews published
Latest customer reviews
Very serious and competent site, very good contact, device that works wonderfully. I really recommend it.
No criticism to formulate
No problem on the site or on the delivery. but the screw and plug set is not suitable for the product.
Very professional honest
Good product excellent quality/price ratio
Good advice, accessible by phone, good material.
Very low-end remote control. If not functional detector.
Very surprised by this review left, the remote control of this device was completely redesigned about 2 years ago and we have very few issues with the new sturdier model (we distribute about 10,000 units per year...).
Do not hesitate to contact us directly so that we can try to provide you with solutions, perhaps yours has a design defect? Of course, this is covered by warranty.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Very good material
Very good listening and precise answers
Serious company and fast delivery time
Top service !!
The material seems to be of quality, to see over time. Pleasant and helpful team To recommend
Super contact I recommend
Very good and reliable product
Navigation on the site is pleasant, delivery and packaging perfect, efficient customer service, however I could not install the products because we are in confinement
Good. Fast delivery, product functioning perfectly in accordance with the description.
Good advice but unfortunately a categorical refusal from the after-sales service after a breakdown after 3 weeks: refusal to extend the trial period, payment at my expense
I am sorry for what happened with your installation.
Unfortunately, as I replied to your previous review, this is a device that you damaged, and we cannot be held responsible for that.
However, we were able to repair the device at a low cost (for the record, 25 €), I find that already very reasonable.
I reiterate that the trial period is legally set by our terms of sale – for us, it is 30 days (the legal minimum is 14 days).
The fact that you are on vacation in Mexico is not a valid justification to extend this period.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Fast shipping, very responsive and pleasant customer service for a question. Perfect!!
Hello very well received I will contact you again after the lockdown to get information about the SIM card to insert best regards
Products conform to the description on the site, the operation is perfect. Let's see now over time.
Fully meets my expectations. Best regards
Very good merchant with real after-sales support which is rare these days. I recommend
Superb quality
Product conforms to the order, fast delivery, very effective customer service.
Perfect
The interlocutors are very responsive
Material conforms to the offer, fast delivery
Good product easy to install conforms to the description I recommend
Fast reception. The item works perfectly and meets all my expectations and what it promised.
Wanted a PIR to replace faulty one on system purchased a few years ago. Took a little while to find on website as model number on original invoice didn't show up on the search. Ordering is easy and delivery super-fast. Would definitely use this company again.
Fast service, the driveway sensor is excellent
Excellent
The team were very helpful and extremely responsive, from my initial enquiry to making the order. Everything arrived well packed and very quickly. I haven't had chance to configure and install the devices yet, but having bought things in the past from them, the quality is very good and they are extremely reliable, so I am confident it will work as expected.
I have used ultrasecure products in the past, hence continuing buying their equipment. I was impressed by this purchase because one of the staff called me to confirm that I knew that the item I had ordered did require additional items( I was aware), but it does show a good sense of customer service. I would recommend their products
Reactive and available team to answer my questions Best regards
Very effective fast delivery. too bad not to be able to put ringtones other than the one in the receiver but it's a small detail
Very good welcome and very well informed, the person takes their time to give explanations
True professionalism at all levels.
This company is the best that I have ever dealt with everyone I spoke to were so helpful and from the time of the order to the time of delivery was amazing I am very impressed and would not hesitate to recommend them to anyone who wants to deal with them.
Best Regards
Mark
Great web page and good customer service.