★★★★★
based on 10256 reviews published
Latest customer reviews
Quality of welcome, quality of listening, quality of advice and great availability.
Well advised on the phone
Passage detector gives complete satisfaction. thank you
Straightforward ordering process and prompt delivery.
Fast delivery, the elements of the order are paired (that's perfect). A small downside, access to the battery of the door detector is not secured. An intruder knowing the system would have time to remove the battery, with the opening delay time.
Thank you for the review left, it always matters to us.
I understand your concern and the question is good.
To reassure you, know that as soon as the opening is made, the signal is sent to the other elements. So, indeed, if the individual removes the battery, this element will not ring, but the others will already be alerted, and will ring nonetheless. The only way to stop the entire system is by disarming (thus code or remote control).
Do not hesitate to contact us for other questions.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Delivery on time and product of expected quality conforming to the detailed description
Very professional site, I was completely satisfied
Perfect
Very good advice Equipment preparation perfect Simple installation
Quite happy,
At your service and quality products
Good reception good equipment
Top equipment, great seller, nothing to complain about
Product meeting my expectations!!
Gsm alarm power failure product: not very reliable compared to smartphone connection. Why not create a possible connection on the operators' box and moreover today connections are more in 4G and 5G. I regret my purchase which also costs me 5 euros per month without being sure that during my absence I will be informed of a possible outage.......
Sorry for the feeling about this product.
I have different answers to provide you:
- A connection on the internet box is not possible because the box itself would be cut off in case of a power outage, thus rendering the alert system inoperative...
- 4G/5G networks: unfortunately, this would be worse because these networks do not yet cover the entire territory (about 83% currently) as is the case for 2G + 3G networks (about 95%). Moreover, network penetration in buildings is also lower.
Finally, this technology still being expensive, it would make the device unnecessarily costly.
- There is no direct connection between your device and your smartphone: the device sends an SMS and/or call directly on the mobile network (like any mobile phone), then your smartphone will ring like a call/SMS received by any of your contacts.
If the connection is not reliable, it is because the network is not sufficient, either on the device (depending on where you have installed it), or on your smartphone (depending on where you are). For a weak network problem, it is rather at the level of the choice of operator that you need to turn.
If it is the device that does not receive correctly (see the GSM level in the SMS report), you can either change the operator of the inserted SIM card to choose an operator with a better signal, or add an antenna extension that would allow you to place it outside and thus receive a better signal with the existing operator.
As a reminder, although your annoyance does not directly concern the device you ordered, you could return the product if it did not suit you, this is the whole principle of our "Satisfied or Refunded 30 days" period to avoid this kind of dissatisfaction.
Do not hesitate to contact our services for more assistance, we are here to help you and our number is not surcharged.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
The battery arrived in perfect condition. It works wonderfully
Service and after sales excellent
Hello Very satisfied with the good quality products, the process on the site is great and for additional information no worries, the follow-up is correct. Thanks to the whole team for their seriousness and work.
Very good services no problem
SUPER
Excellent service, arrived on time, good product
I am very satisfied. On the site everything is available including the manuals, everything is well detailed. The team is very responsive, friendly, I got all the information I needed and well advised. Fast delivery. Well done!
A team of professionals at your service and listening to you. To recommend. A big thank you to you
Good equipment
Very good responsiveness real pros you have to buy French
Great, very useful for me
Not yet fully installed this alarm...but all the tests carried out are very satisfactory....(because it is very imperative to spend a week understanding and trying everything on the kitchen table!....it's even fun!!!.... nothing to complain about
Very good and attentive because I had called for advice before ordering
Perfect delivery, on the agreed date and I am very satisfied. I recommend. fanafn
Top product perfect for its use
Very good product, I recommend it
Good
Very serious site thank you
Received within the announced deadlines and quality products and advice
Deadline respected ok
All good. Very good.
Very clear site, fast delivery, no problems
Good product Fast delivery Very happy
Very good
Very satisfied in every way, advice, welcome, delivery, I recommend