9.6/10
★★★★★
based on 10468 reviews published

Latest customer reviews

5 /5
★★★★★

Product arrived quite quickly despite the health crisis.

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 10/03/2020
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5 /5
★★★★★

Serious and delivery respected within the expected timeframe! I recommend security works!

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Acheteur Vérifié
purchased on 12/03/2020
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5 /5
★★★★★

Do not change anything these super I spoke to all my friends and people around me I continue to place orders thank you very much

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Acheteur Vérifié
purchased on 08/03/2020
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5 /5
★★★★★

Posted a few weeks ago, works perfectly.

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Acheteur Vérifié
purchased on 01/03/2020
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5 /5
★★★★★

Very good product

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Acheteur Vérifié
purchased on 05/03/2020
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4 /5
★★★★☆

Deadline respected and top delivery nothing to complain about On the phone on the site competent staff I recommend

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Acheteur Vérifié
purchased on 11/03/2020
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5 /5
★★★★★

Easy to use cameras. Even camera at shed 60 ft away from the router .Only thing I did not understand was that each camera needs a power supply so need to think about outside power (2mtr max to power point)

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Verified Buyer
purchased on 05/04/2020
5 /5
★★★★★

Impeccable customer service, ultra-fast shipping, perfect item that screams just as it should!

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Acheteur Vérifié
purchased on 05/03/2020
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5 /5
★★★★★

Everything went very well, fast, products well packaged, product compliant nothing to report.

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Acheteur Vérifié
purchased on 11/03/2020
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5 /5
★★★★★

Everything went well, from advice to delivery of the order. Equipment installed without difficulty and providing complete satisfaction.

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Acheteur Vérifié
purchased on 02/03/2020
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5 /5
★★★★★

Fast delivery, top phone advice.

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Acheteur Vérifié
purchased on 20/03/2020
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5 /5
★★★★★

Very serious and competent site, very good contact, device that works wonderfully. I really recommend it.

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Acheteur Vérifié
purchased on 09/03/2020
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5 /5
★★★★★

No criticism to formulate

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Acheteur Vérifié
purchased on 20/03/2020
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4 /5
★★★★☆

No problem on the site or on the delivery. but the screw and plug set is not suitable for the product.

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Acheteur Vérifié
purchased on 11/03/2020
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5 /5
★★★★★

Very professional honest

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Acheteur Vérifié
purchased on 25/03/2020
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5 /5
★★★★★

Good product excellent quality/price ratio

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Acheteur Vérifié
purchased on 13/03/2020
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5 /5
★★★★★

Good advice, accessible by phone, good material.

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Acheteur Vérifié
purchased on 16/03/2020
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3 /5
★★★☆☆

Very low-end remote control. If not functional detector.

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Acheteur Vérifié
purchased on 01/03/2020
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Very surprised by this review left, the remote control of this device was completely redesigned about 2 years ago and we have very few issues with the new sturdier model (we distribute about 10,000 units per year...).

Do not hesitate to contact us directly so that we can try to provide you with solutions, perhaps yours has a design defect? Of course, this is covered by warranty.

Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
5 /5
★★★★★

Very good material

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Acheteur Vérifié
purchased on 06/03/2020
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5 /5
★★★★★

Very good listening and precise answers

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Acheteur Vérifié
purchased on 08/03/2020
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5 /5
★★★★★

Serious company and fast delivery time

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Acheteur Vérifié
purchased on 13/03/2020
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5 /5
★★★★★

Top service !!

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Acheteur Vérifié
purchased on 23/03/2020
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5 /5
★★★★★

The material seems to be of quality, to see over time. Pleasant and helpful team To recommend

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Acheteur Vérifié
purchased on 05/03/2020
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5 /5
★★★★★

Super contact I recommend

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

Very good and reliable product

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Acheteur Vérifié
purchased on 02/03/2020
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5 /5
★★★★★

Navigation on the site is pleasant, delivery and packaging perfect, efficient customer service, however I could not install the products because we are in confinement

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Acheteur Vérifié
purchased on 06/03/2020
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5 /5
★★★★★

Good. Fast delivery, product functioning perfectly in accordance with the description.

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Acheteur Vérifié
purchased on 07/03/2020
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3 /5
★★★☆☆

Good advice but unfortunately a categorical refusal from the after-sales service after a breakdown after 3 weeks: refusal to extend the trial period, payment at my expense

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Acheteur Vérifié
purchased on 12/03/2020
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello Madam,

I am sorry for what happened with your installation.
Unfortunately, as I replied to your previous review, this is a device that you damaged, and we cannot be held responsible for that.
However, we were able to repair the device at a low cost (for the record, 25 €), I find that already very reasonable.

I reiterate that the trial period is legally set by our terms of sale – for us, it is 30 days (the legal minimum is 14 days).
The fact that you are on vacation in Mexico is not a valid justification to extend this period.

Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
5 /5
★★★★★

Fast shipping, very responsive and pleasant customer service for a question. Perfect!!

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Acheteur Vérifié
purchased on 18/03/2020
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5 /5
★★★★★

Hello very well received I will contact you again after the lockdown to get information about the SIM card to insert best regards

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Acheteur Vérifié
purchased on 11/03/2020
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5 /5
★★★★★

Products conform to the description on the site, the operation is perfect. Let's see now over time.

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Acheteur Vérifié
purchased on 11/03/2020
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5 /5
★★★★★

Fully meets my expectations. Best regards

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Acheteur Vérifié
purchased on 12/03/2020
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5 /5
★★★★★

Very good merchant with real after-sales support which is rare these days. I recommend

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Acheteur Vérifié
purchased on 18/03/2020
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5 /5
★★★★★

Superb quality

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Acheteur Vérifié
purchased on 10/03/2020
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4 /5
★★★★☆

Product conforms to the order, fast delivery, very effective customer service.

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Acheteur Vérifié
purchased on 10/03/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 08/03/2020
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5 /5
★★★★★

The interlocutors are very responsive

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Acheteur Vérifié
purchased on 17/03/2020
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5 /5
★★★★★

Material conforms to the offer, fast delivery

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Acheteur Vérifié
purchased on 08/03/2020
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5 /5
★★★★★

Good product easy to install conforms to the description I recommend

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Acheteur Vérifié
purchased on 02/03/2020
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