9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

Everything is good: good exchanges with the sales representative before purchase and good responsiveness from the after-sales technician following a faulty accessory received and exchanged immediately. Fast delivery, I recommend.

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Acheteur Vérifié
purchased on 22/01/2020
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5 /5
★★★★★

Fast delivery, communication with after-sales service is great. The sellers know their jobs well.

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Acheteur Vérifié
purchased on 10/01/2020
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5 /5
★★★★★

Very well designed site and easy navigation.

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Acheteur Vérifié
purchased on 11/01/2020
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5 /5
★★★★★

Good product, delivery on time.

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Acheteur Vérifié
purchased on 07/01/2020
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5 /5
★★★★★

Very satisfied with the quality of the material. Simple to install.

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Acheteur Vérifié
purchased on 10/01/2020
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5 /5
★★★★★

I highly recommend.

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Acheteur Vérifié
purchased on 06/01/2020
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3 /5
★★★☆☆

The siren is not very loud, but especially the telephone system is not very efficient, too bad the idea seems very good to me, the telephone transmitter should be more powerful.

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Acheteur Vérifié
purchased on 19/01/2020
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for this feeling and the inconveniences experienced. First of all, regarding the siren, several possibilities and solutions: 1) if it does not ring loudly, it may be a defect in your siren, we can replace it of course 2) although most of our customers find that it rings just loud, it remains subjective, so if you need more, you can definitely add a supplementary siren (or even several, there is no limit on this range) Regarding calls, I do not quite understand regarding the performance - a call is a call. Is it because the network does not pass well where the device is installed? In that case, you might want to consider changing operators for the SIM card. In any case, I have asked an advisor to call you back to guide you through these steps. Remaining at your service. Best regards, Christopher Ultra Secure France (securitemarche.fr)
5 /5
★★★★★

Fast and compliant shipping

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Acheteur Vérifié
purchased on 05/01/2020
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5 /5
★★★★★

Perfect I recommend

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Acheteur Vérifié
purchased on 10/01/2020
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5 /5
★★★★★

Very professional team

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Acheteur Vérifié
purchased on 21/01/2020
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5 /5
★★★★★

Great team listening

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Acheteur Vérifié
purchased on 10/01/2020
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5 /5
★★★★★

Professionals at your disposal and attentive. Fast delivery. Excellent value for money.. Thank you

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Acheteur Vérifié
purchased on 13/01/2020
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5 /5
★★★★★

Telephone information: OK Delivery: ok Connection and commissioning; without problems

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Acheteur Vérifié
purchased on 14/01/2020
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5 /5
★★★★★

Perfect! I highly recommend

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Acheteur Vérifié
purchased on 13/01/2020
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 08/01/2020
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5 /5
★★★★★

Nothing to complain about fast delivery

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Acheteur Vérifié
purchased on 20/01/2020
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5 /5
★★★★★

Good material very easy to install and use

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Acheteur Vérifié
purchased on 20/01/2020
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5 /5
★★★★★

Completely satisfied, I first ordered a product that did not suit me, the customer service was perfect very friendly and attentive, I was well advised I exchanged my product easily and I am completely satisfied with my new product

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Acheteur Vérifié
purchased on 12/01/2020
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5 /5
★★★★★

Perfect, no defects, no settings, it sends me an SMS, 1 call every time I enter my garage, without ever failing. I have a hunting camera at 400 euros that is uncertain, which doesn't send all the time. So I recommend it to everyone, I think at this price no other alarm (SMS phone card) can compete! I have already tried IP cameras, and here the detection level is low, the slightest cloud or ghost triggers me 1 email, in short, I need to get another one for my isolated house in the countryside 83

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Acheteur Vérifié
purchased on 14/01/2020
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4 /5
★★★★☆

Perfect service

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Acheteur Vérifié
purchased on 07/01/2020
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5 /5
★★★★★

Intercom operation like a walkie-talkie, a bit to get used to but I haven't found better.

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Acheteur Vérifié
purchased on 06/01/2020
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4 /5
★★★★☆

Good product easy to install but narrow beam, I had to put two crossed to cover the width of my 5-meter path. I recommend it.

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Acheteur Vérifié
purchased on 13/01/2020
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5 /5
★★★★★

Friendly and professional phone reception, after-sales service present

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Acheteur Vérifié
purchased on 09/01/2020
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5 /5
★★★★★

No problems since ordering on the site, fast delivery, quality and use of the ordered material.

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Acheteur Vérifié
purchased on 20/01/2020
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 22/01/2020
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5 /5
★★★★★

Hello very good product,

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Acheteur Vérifié
purchased on 18/01/2020
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5 /5
★★★★★

Very good material I recommend

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Acheteur Vérifié
purchased on 08/01/2020
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5 /5
★★★★★

Very quick response. Well pleased with the product thanks.

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Verified Buyer
purchased on 29/01/2020
5 /5
★★★★★

I asked and got good advice. Product turned up and is working just as expected. Great that this company is providing good service - they could teach the likes of the utility and airline companies how to look after their customers.

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Verified Buyer
purchased on 28/01/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Thank you for your kind words, glad we could help
Regards
Mark
5 /5
★★★★★

Excellent service from ordering to delivery.Thoroughly recommend! Also great advice re telephone enquiry.

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Verified Buyer
purchased on 07/02/2020
5 /5
★★★★★

Exactly vas described, delivery was very quick

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Verified Buyer
purchased on 08/02/2020
5 /5
★★★★★

Very good product and quick service. Thank you

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Verified Buyer
purchased on 09/02/2020
5 /5
★★★★★

Fast delivery good communication. Item does what I need and of good quality

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Verified Buyer
purchased on 08/02/2020
5 /5
★★★★★

Great service, again.

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Verified Buyer
purchased on 06/02/2020
5 /5
★★★★★

Appears good solid piece of kit. Might buy again if required

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Verified Buyer
purchased on 06/02/2020
5 /5
★★★★★

Nice people easy transaction very helpfull

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Verified Buyer
purchased on 05/02/2020
5 /5
★★★★★

The order was easy to place and the delivery service was very quick.

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Verified Buyer
purchased on 06/02/2020
5 /5
★★★★★

My old alarm had lasted over 20 years before it finally failed. Spent a lot of time looking for a replacement,but did not fancy setting one up to the router since we often switch it off. The ultrasecure The KP9 system was ideal. Having checked via email some of my final concerns the replied on the day with all the questions andwered. The alarm system was with me in 2 days and it was up working within the following 2 (I waited overnight before the final set up) It was straitforward with no problems. I forgot to link the bell to the control box bt it still works, I think they must have pre-programmed the parts. The alarm system works as stated, and so far no false alarms. The key hand held contols are very helpful. A very good and tidy system.

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Verified Buyer
purchased on 05/02/2020
5 /5
★★★★★

Good all round. Good informative website. Easy to order. Quick delivery. Well done.

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Verified Buyer
purchased on 05/02/2020
5 /5
★★★★★

Very quick service with no fuss

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Verified Buyer
purchased on 06/02/2020