9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

Thank you very much, order received very quickly and I thank you for your kindness and trust, I highly recommend this establishment, see you soon, best regards

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Acheteur Vérifié
purchased on 02/01/2020
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5 /5
★★★★★

Very clear site, responsive customer service, attentive staff, I recommend

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Acheteur Vérifié
purchased on 23/12/2019
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5 /5
★★★★★

Welcoming, availability, listening, and quality of products

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Acheteur Vérifié
purchased on 30/12/2019
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5 /5
★★★★★

Perfect, very easy to install and simple to use.

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Acheteur Vérifié
purchased on 30/12/2019
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4 /5
★★★★☆

Package received in good condition and on time. Merchandise seems to be of good quality. Let's see over time. There is a real after-sales service. It's quite appreciable.

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Acheteur Vérifié
purchased on 25/12/2019
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5 /5
★★★★★

Very explicit site. Efficient and friendly hotline. Very fast delivery with tracking from preparation to delivery. I recommend. Alain

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Acheteur Vérifié
purchased on 26/12/2019
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5 /5
★★★★★

Nothing to complain about, the products are of good quality and easy to install.

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Acheteur Vérifié
purchased on 03/01/2020
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5 /5
★★★★★

Listening to problems, good advice, and perfect after-sales service

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Acheteur Vérifié
purchased on 20/12/2019
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5 /5
★★★★★

Very good, perfect product services. Thank you

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Acheteur Vérifié
purchased on 20/12/2019
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5 /5
★★★★★

Everything went well. Good contact with a technician

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Acheteur Vérifié
purchased on 31/12/2019
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5 /5
★★★★★

Easy website to navigate Excellent products Arrived prompt and secure

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Verified Buyer
purchased on 16/01/2020
5 /5
★★★★★

Let's just say that I'd be more than happy to use these guys again !!!!!

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Verified Buyer
purchased on 13/01/2020
5 /5
★★★★★

These are first class items. The delivery was as notified. Any problems, a phone call will do the trick for you. Very good customer service.

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Verified Buyer
purchased on 13/01/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Thank you for taking your time to do this review, much appreciated
Regards
Mark
5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 13/12/2019
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5 /5
★★★★★

I am delighted] with the outside sensor and the dummy camera all delivered on time. I would recommend ordering the free catalogue

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Verified Buyer
purchased on 11/01/2020
5 /5
★★★★★

Well priced, good easy to use website and fast delivery

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Verified Buyer
purchased on 13/01/2020
5 /5
★★★★★

Easy enough to find what I wanted. Ordering was straightforward and the item came very promptly. It was well packaged and had sufficiently clear instructions. Prior to ordering, I had a technical query about an item I already had that I thought might be obsolete. It was dealt with extremely well and thoughtfully by someone who went out of his way to help. It was over and above what I might expect to get from a normal reputable company, it felt like a very customer-oriented, family firm. I've recommended Ultrasecure Direct to a number of people and will continue to do so.

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Verified Buyer
purchased on 30/11/2019
5 /5
★★★★★

Excellent service and arrived on time and I was very happy with the quality of my item.

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Verified Buyer
purchased on 09/01/2020
5 /5
★★★★★

First class service, would recommend to others in the trade. Will be ordering more products from your company very shortly.

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Verified Buyer
purchased on 09/01/2020
5 /5
★★★★★

A1 100%

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Verified Buyer
purchased on 04/01/2020
4 /5
★★★★☆

Hi Guys Yes I have set the system up and am happy with it apart from one thing. When I receive a text to inform me the system has operated its in what appears to be Chinese !!!!! Unfortunately my understanding of "Mandarin" isn't exactly fluent. That said I thought it was hilarious tbh anything we can do to change to English please !!!

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Verified Buyer
purchased on 07/01/2020
Answer from Ultra Secure (ultrasecuredirect.com)
Hello, thank you for the review, our SIM Card provider has changed supplier and are aware of this issue. They have raised it with the network who are now working on a fix, once fixed your SIM Card should revert to English. Thank you for your patience.
Regards
Mark
5 /5
★★★★★

The web site was good, easy to find what you are looking for. The alarm I bought for my workshop works well, is doing what it is supposed to do. Thank you

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Verified Buyer
purchased on 05/01/2020
5 /5
★★★★★

Fast delivery on the item ordered . Rang them up with a technical problem I had the chap I spoke to was very helpful he sorted it out

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Verified Buyer
purchased on 03/01/2020
5 /5
★★★★★

I ordered a wireless intercom with extra mains adaptor and external aerial. Unfortunately, when the order arrived, the aerial and mains adaptor was missing. After one simple phone call they had the items sent out that day and they were with me the next day. It was a simple mistake that was rectified straight away. We all make mistakes but it's how they are dealt with that counts !!! So 5 stars for Ultrasecuredirect !!! I would not hesitate to recomend them to anyone !!!!!!!! Thank you.

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Verified Buyer
purchased on 04/01/2020
5 /5
★★★★★

Good, instant advice. Surprisingly quick delivery.

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Verified Buyer
purchased on 06/01/2020
5 /5
★★★★★

Satisfied with my request, don't change anything

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Acheteur Vérifié
purchased on 15/12/2019
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4 /5
★★★★☆

Very good product, good listening from the seller

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Acheteur Vérifié
purchased on 11/12/2019
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5 /5
★★★★★

Pickup on site, excellent relationship and very good advice from the seller, 100% satisfied

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Acheteur Vérifié
purchased on 09/12/2019
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5 /5
★★★★★

Both pre and post sales the people I spoke to were helpful and knowledgable

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Verified Buyer
purchased on 02/01/2020
4 /5
★★★★☆

Site was easy to use. Product I required was available. Easy checkout. Prompt delivery.

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Verified Buyer
purchased on 02/01/2020
5 /5
★★★★★

Nothing to say... attentive, professional, responsive... Keep it up

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Acheteur Vérifié
purchased on 19/12/2019
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5 /5
★★★★★

Nothing to say, second order always top!

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

Perfect!! Good after-sales service.

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

Extra customer service and good advice. Equipment operational upon receipt. Fast delivery

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Acheteur Vérifié
purchased on 11/12/2019
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5 /5
★★★★★

Everything is perfect.

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

A warm welcome, very well informed and very fast product shipping

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Excellent product, fast delivery, serious team, well done and thank you

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Acheteur Vérifié
purchased on 10/12/2019
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5 /5
★★★★★

Super, very good product

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Acheteur Vérifié
purchased on 02/12/2019
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4 /5
★★★★☆

Very fast delivery, product conforms to the description, good power sirens, only downside, the call only comes after a minute on my phone and therefore the alarm stops before but I still recommend the product

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

Advice, product, price. True professionals. Thank you

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Acheteur Vérifié
purchased on 02/12/2019
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