9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

I contacted the technical department who were first class and talked me through a re programme of my alarm . I then ordered 2 items of equipment which I received within 48hrs.

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Verified Buyer
purchased on 31/12/2019
3 /5
★★★☆☆

Delivery: ok Difficulty in obtaining assistance

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Acheteur Vérifié
purchased on 08/12/2019
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Indeed, I see that you have experienced an unusual delay in processing your customer service request.
This end of the year and holiday period has been quite busy for our services, which are used to a rather calm December. Sorry for that.
In the meantime, I see that your problem has been resolved, which is the main thing.

Remaining at your service if necessary.

Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
4 /5
★★★★☆

Be careful to avoid SFR as a provider with SIM cards that are only DATA we still haven't been able to use the cameras with these cards (it's already been over a month) the equipment works very well with the SIM cards we retrieved from other phones On the other hand, for the USB cards, it would be good to indicate in your description that MICRO CARDS are needed, we also end up with large model USBs that no one wants to take back

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Acheteur Vérifié
purchased on 05/12/2019
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5 /5
★★★★★

Great company good to deal with. Accepted me returning item no bother! Good products got protect 800 alarm!

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Verified Buyer
purchased on 31/12/2019
5 /5
★★★★★

Fast. Package tracking. Product meets our expectations.

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Acheteur Vérifié
purchased on 11/12/2019
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5 /5
★★★★★

We have had your alarm on our garden shed (which has previously been broken into). The alarm box started giving false alarms, so I spoke to your technical support, who was very helpful and narrowed the problem down to the bell box. He then made some useful suggestions. I tried these, but to no affect. Accordingly I ordered a new box which was delivered efficiently. This now works fine.

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Verified Buyer
purchased on 30/12/2019
5 /5
★★★★★

This is not the first purchase I have made on this site. Very well advised and the setup was well explained for the purchase of an outdoor camera that I just bought. I recommend!

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Acheteur Vérifié
purchased on 11/12/2019
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5 /5
★★★★★

Very responsive

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Acheteur Vérifié
purchased on 02/12/2019
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5 /5
★★★★★

Brilliant service very good communication and excellent products.

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Verified Buyer
purchased on 27/12/2019
5 /5
★★★★★

Very satisfactory

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Verified Buyer
purchased on 29/12/2019
5 /5
★★★★★

Excellent service and price

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Verified Buyer
purchased on 29/12/2019
5 /5
★★★★★

Prompt delivery, well manufactured product

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Verified Buyer
purchased on 29/12/2019
5 /5
★★★★★

Professionalism, respect for deadlines, and, moreover, friendly interlocutors. I wish to encounter these qualities more often.

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Acheteur Vérifié
purchased on 13/12/2019
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5 /5
★★★★★

Satisfied in every way

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Acheteur Vérifié
purchased on 19/12/2019
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4 /5
★★★★☆

Good, good and competent

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Acheteur Vérifié
purchased on 03/12/2019
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5 /5
★★★★★

Telephone information before purchase very well advised for the purchase made afterwards, fast delivery completely satisfied

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Acheteur Vérifié
purchased on 07/11/2019
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5 /5
★★★★★

Compliant and fast

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Acheteur Vérifié
purchased on 13/12/2019
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 06/12/2019
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5 /5
★★★★★

Fast delivery, well advised on the phone, to see the quality of the material over time

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

Very good product

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Acheteur Vérifié
purchased on 07/12/2019
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5 /5
★★★★★

After several purchases, I am still 100% satisfied. Thank you A.S.

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Acheteur Vérifié
purchased on 04/12/2019
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5 /5
★★★★★

Fast and easy to install

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Acheteur Vérifié
purchased on 05/12/2019
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5 /5
★★★★★

Nothing to say very good

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Acheteur Vérifié
purchased on 09/12/2019
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 04/12/2019
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5 /5
★★★★★

Very good after-sales service.

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Acheteur Vérifié
purchased on 05/12/2019
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5 /5
★★★★★

Very good product, I recommend to others.

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Acheteur Vérifié
purchased on 18/12/2019
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4 /5
★★★★☆

Change of carrier delivery after 3 working days following 3 delivery notices and postponement to the next day DPD has never respected its deadline commitments

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Acheteur Vérifié
purchased on 19/12/2019
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5 /5
★★★★★

Product perfectly matching our expectations and responsive customer service.

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Acheteur Vérifié
purchased on 04/12/2019
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5 /5
★★★★★

Fantastic know what they are talking about I will recommend to everyone

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Verified Buyer
purchased on 26/12/2019
Answer from Ultra Secure (ultrasecuredirect.com)
Thank you for the review, we do appreciate you taking the time out to do it
Kind Regards
Stu
5 /5
★★★★★

Nothing to say, serious company

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Acheteur Vérifié
purchased on 09/12/2019
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5 /5
★★★★★

Very satisfied with my order, except for the delivery time not met (but fault of La Poste) the products are really in accordance with the descriptions and the service was perfect. I recommend both the items and the merchant!

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Acheteur Vérifié
purchased on 09/12/2019
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5 /5
★★★★★

Very satisfied with my order, and the prior contacts with your technicians. I will recommend this supplier to my friends.

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Acheteur Vérifié
purchased on 11/12/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 10/12/2019
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5 /5
★★★★★

Great material and great service: they called me to check the compatibility with my project and they were very available when I had to call them back: highly recommended +++++

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Acheteur Vérifié
purchased on 07/12/2019
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3 /5
★★★☆☆

Good phone contact with the salesperson. Product delivered quickly. Tested radio intercom equipment, but range insufficient for the condominium configuration. Returned the equipment for a refund.

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Acheteur Vérifié
purchased on 10/12/2019
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4 /5
★★★★☆

Good satisfaction, well informed when there are problems or errors.

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Acheteur Vérifié
purchased on 05/12/2019
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5 /5
★★★★★

-

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Acheteur Vérifié
purchased on 01/12/2019
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5 /5
★★★★★

Very short delivery time, but above all, a company very attentive to the customer's specific needs. Excellent contacts. I recommend!!!

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Acheteur Vérifié
purchased on 02/12/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

Well received and compliant. Items work well together but a bit expensive. The site is well designed and when you ask a question, you get a quick and effective response. I will wait until my finances allow me and I will return to complete my system.

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Acheteur Vérifié
purchased on 03/12/2019
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