★★★★★
based on 10473 reviews published
Latest customer reviews
I ordered a wireless intercom with extra mains adaptor and external aerial. Unfortunately, when the order arrived, the aerial and mains adaptor was missing. After one simple phone call they had the items sent out that day and they were with me the next day. It was a simple mistake that was rectified straight away. We all make mistakes but it's how they are dealt with that counts !!! So 5 stars for Ultrasecuredirect !!! I would not hesitate to recomend them to anyone !!!!!!!! Thank you.
Good, instant advice. Surprisingly quick delivery.
Satisfied with my request, don't change anything
Very good product, good listening from the seller
Pickup on site, excellent relationship and very good advice from the seller, 100% satisfied
Both pre and post sales the people I spoke to were helpful and knowledgable
Site was easy to use. Product I required was available. Easy checkout. Prompt delivery.
Nothing to say... attentive, professional, responsive... Keep it up
Nothing to say, second order always top!
Perfect!! Good after-sales service.
Extra customer service and good advice. Equipment operational upon receipt. Fast delivery
Everything is perfect.
A warm welcome, very well informed and very fast product shipping
Excellent product, fast delivery, serious team, well done and thank you
Super, very good product
Very fast delivery, product conforms to the description, good power sirens, only downside, the call only comes after a minute on my phone and therefore the alarm stops before but I still recommend the product
Advice, product, price. True professionals. Thank you
I contacted the technical department who were first class and talked me through a re programme of my alarm . I then ordered 2 items of equipment which I received within 48hrs.
Delivery: ok Difficulty in obtaining assistance
Indeed, I see that you have experienced an unusual delay in processing your customer service request.
This end of the year and holiday period has been quite busy for our services, which are used to a rather calm December. Sorry for that.
In the meantime, I see that your problem has been resolved, which is the main thing.
Remaining at your service if necessary.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Be careful to avoid SFR as a provider with SIM cards that are only DATA we still haven't been able to use the cameras with these cards (it's already been over a month) the equipment works very well with the SIM cards we retrieved from other phones On the other hand, for the USB cards, it would be good to indicate in your description that MICRO CARDS are needed, we also end up with large model USBs that no one wants to take back
Great company good to deal with. Accepted me returning item no bother! Good products got protect 800 alarm!
Fast. Package tracking. Product meets our expectations.
We have had your alarm on our garden shed (which has previously been broken into). The alarm box started giving false alarms, so I spoke to your technical support, who was very helpful and narrowed the problem down to the bell box. He then made some useful suggestions. I tried these, but to no affect. Accordingly I ordered a new box which was delivered efficiently. This now works fine.
This is not the first purchase I have made on this site. Very well advised and the setup was well explained for the purchase of an outdoor camera that I just bought. I recommend!
Very responsive
Brilliant service very good communication and excellent products.
Very satisfactory
Excellent service and price
Prompt delivery, well manufactured product
Professionalism, respect for deadlines, and, moreover, friendly interlocutors. I wish to encounter these qualities more often.
Satisfied in every way
Good, good and competent
Telephone information before purchase very well advised for the purchase made afterwards, fast delivery completely satisfied
Compliant and fast
Very satisfied
Fast delivery, well advised on the phone, to see the quality of the material over time
Very good product
After several purchases, I am still 100% satisfied. Thank you A.S.
Fast and easy to install
Nothing to say very good