Customer reviews of Ultra Secure (ultrasecuredirect.com)

no problems since ordering on the site, fast delivery, quality and use of the ordered material.

Very good

hello very good product,

Very good material I recommend

Very quick response. Well pleased with the product thanks.

I asked and got good advice. Product turned up and is working just as expected. Great that this company is providing good service - they could teach the likes of the utility and airline companies how to look after their customers.

Excellent service from ordering to delivery.Thoroughly recommend! Also great advice re telephone enquiry.

Exactly vas described, delivery was very quick

Very good product and quick service. Thank you

Fast delivery good communication. Item does what I need and of good quality

Great service, again.

Appears good solid piece of kit. Might buy again if required

Nice people easy transaction very helpfull

The order was easy to place and the delivery service was very quick.

My old alarm had lasted over 20 years before it finally failed. Spent a lot of time looking for a replacement,but did not fancy setting one up to the router since we often switch it off. The ultrasecure The KP9 system was ideal. Having checked via email some of my final concerns the replied on the day with all the questions andwered. The alarm system was with me in 2 days and it was up working within the following 2 (I waited overnight before the final set up) It was straitforward with no problems. I forgot to link the bell to the control box bt it still works, I think they must have pre-programmed the parts. The alarm system works as stated, and so far no false alarms. The key hand held contols are very helpful. A very good and tidy system.

Good all round. Good informative website. Easy to order. Quick delivery.
Well done.

very quick service with no fuss

Easy to use website, good value product, delivered as promised. Well done

I placed two orders with this company. The first was perfect but the second delivery was wrong. I contacted the supplier and the response was FANTASTIC. The Company took the trouble to phone me and to rectify the problem by arranging to swap the product the following day using their courier. Why can't all internet suppliers operate this swiftly and efficiently? A really brilliant example of customer service

Quick helpfull service

Having purchased both Ultra Secure 3000E and Protect 800 since 2008 I have always been completely satisfied with the product.

Very prompt delivery. I will be taking device back to Egypt to use for security purposes at my fish farm. Could further communication be sent to [email protected]

Nice fast delivery, the PIR alarm seems to work very well in my tests so happy with it so far.

Excellent product. Recommend long life batteries. Easy to set up. Reasonably priced.

The items are clearly detailed on the site, delivery to a relay point was quick, the material is well protected in its packaging and, after installation, it works perfectly well.

I contacted ultrasecure to verify some information on their website concerning a product I was interested in purchasing and they understood the product and reassured me that the product would do what I needed it to do. When the product arrived and I set it up (in about 15 minutes). It did exactly what I needed. So I am happy with the advice I got and also the product delivery and setup times.

The alarm system works well beyond my expectations, would certainly recommend to others

Swift order and works exactly as required. Great product!

Very professional

Very Good Indeed Thank You

Great product did exactly what was needed. Easy to set up and use.

Excellent service. Item arrived next day.

Product conforms to the description, fast delivery

Delivered in fantastic time, a 24 hour service this far north usually takes a minimum of 48 hours. Ordered Friday and delivered on Monday all well packaged and sound. Will fit in the next few weeks, instructions look simple enough. Will definitely deal with again.

Excellent service

The instruction manual is a little ambiguous but apart from that 10 out of 10

I asked if I could mix and match their sensors to one of their lower cost receivers. They checked and confirmed it would, but then prior to shipping they paired the items as well.
Excellent!

Good

Very good phone advice before purchase.

The technical team were excellent in finding the exact model I required as the old one had been discontinued