9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

Device easy to configure. Impeccable telephone assistance. It works well. We'll see over time if it works when there is a real power cut.

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Acheteur Vérifié
purchased on 18/03/2019
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5 /5
★★★★★

Contact person on the phone very professional. Order delivered (in Belgium) very quickly, and in line with my expectations.

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Acheteur Vérifié
purchased on 13/03/2019
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5 /5
★★★★★

Prompt delivery, good product, works at least 150 mtr, (more I haven't tried) before I had an EXTEL which according to the description should have worked at 500 mtr but at 50, with additional antenna it didn't work anymore.

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Acheteur Vérifié
purchased on 15/03/2019
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5 /5
★★★★★

Super happy with my second order. Super Pro

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Acheteur Vérifié
purchased on 15/03/2019
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5 /5
★★★★★

Superb doorbell quick installation works very well fast delivery UltraSecure to recommend

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Acheteur Vérifié
purchased on 08/03/2019
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5 /5
★★★★★

Impeccable, as always a top service. I order all my equipment on this site

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Acheteur Vérifié
purchased on 12/03/2019
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5 /5
★★★★★

Solid knowledgeable chaps! Good support.

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Verified Buyer
purchased on 26/03/2019
4 /5
★★★★☆

Overdid the packaging somewhat, otherwise excellent.

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Verified Buyer
purchased on 25/03/2019
5 /5
★★★★★

Always a fabulous service and product. Driveway alarm alerts you to cars coming down your driveway... Perfect.

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Verified Buyer
purchased on 26/03/2019
5 /5
★★★★★

Very helpful technical department.

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Verified Buyer
purchased on 26/03/2019
4 /5
★★★★☆

Matches well with the ordered product missing switch for alarm cut-off in case of prolonged failure

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Acheteur Vérifié
purchased on 07/02/2019
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5 /5
★★★★★

Goods arrived earlier than expected. Instructions took a bit of working out, but a simple phone call and ultra secure gave me a lot of good advice, I will be using them again when I want to extend the alarm system.

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Verified Buyer
purchased on 22/03/2019
3 /5
★★★☆☆

Love my remote PIR alarm. Its loud, its easy to set. Speedy delivery of my door sensor ( additional item ) but i'm having some problem synchronising it to my PIR unit. Not tested the battery, but it just doesn't seem to work. I'll contact you directly if i cant get it up and running.

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Verified Buyer
purchased on 23/03/2019
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Customer
Thank you for the review, if you are still having the issue of pairing the unit into your existing PIR, please contact our technical staff (tel 01604589414, ext 2, email [email protected]) who will help resolve it.
5 /5
★★★★★

Great product, good price. Fast delivery and excellent service, would recommend to anyone.

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Verified Buyer
purchased on 22/03/2019
1 /5
★☆☆☆☆

I bought for bulbs All of them is not working I need my money back

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Verified Buyer
purchased on 23/03/2019
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Customer
Thank you for the review, the light bulbs will only work during a full power cut, the way to test them is to turn off the relevant circuit on the consumer unit, then they should turn ON. They are designed to only work if the power supply is cut, not just turned off. Please test this and report back to us, you can also contact our technical staff by phone (01604 589414, ext 2) or email ([email protected]).
4 /5
★★★★☆

Good and informative

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Verified Buyer
purchased on 22/03/2019
5 /5
★★★★★

Speedy response after a break in prompted my search for products.

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Verified Buyer
purchased on 24/03/2019
4 /5
★★★★☆

Very good from order taking with explanations to delivery thank you

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Acheteur Vérifié
purchased on 19/02/2019
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5 /5
★★★★★

Very good.

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Verified Buyer
purchased on 23/03/2019
5 /5
★★★★★

Always been well looked after over quite a few years of being a customer.Pity some other firms don't do the same.

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Verified Buyer
purchased on 20/03/2019
5 /5
★★★★★

Delivery as described and post sale excellent

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Verified Buyer
purchased on 11/03/2019
5 /5
★★★★★

Brilliant product. Good service. Recommendable.

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Verified Buyer
purchased on 28/01/2019
5 /5
★★★★★

Ordered 2 bollards with them with similar keys, expected 2 keys overall but actually got 2 per bollard which was even better than I thought, delivery didn't take more than 3 days, perfect communication with the emails of dispatching, good instructions with the bollards. Overall 10/10.

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Verified Buyer
purchased on 20/03/2019
5 /5
★★★★★

Excellent service and price.

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Verified Buyer
purchased on 21/03/2019
5 /5
★★★★★

Good site, serious, the order arrived within the announced time and the product conforms to that presented. I recommend. Satisfied with my purchase!!!

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Acheteur Vérifié
purchased on 03/02/2019
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5 /5
★★★★★

Excellent website. Brilliant product . Fast despatch.

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Verified Buyer
purchased on 20/03/2019
4 /5
★★★★☆

Product conforms

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Acheteur Vérifié
purchased on 02/02/2019
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5 /5
★★★★★

Versatile products, adapting to all needs. Prices accessible to all.

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Acheteur Vérifié
purchased on 22/02/2019
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5 /5
★★★★★

Brilliant quick efficient service

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Verified Buyer
purchased on 20/03/2019
4 /5
★★★★☆

Good products and good follow-up from the sales service

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Acheteur Vérifié
purchased on 15/02/2019
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5 /5
★★★★★

Very good reception on the phone. Good advice. Fast shipping. Equipment conforms to the information provided.

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Acheteur Vérifié
purchased on 14/02/2019
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5 /5
★★★★★

Effective product, fast shipping. Impeccable.

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Acheteur Vérifié
purchased on 18/02/2019
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5 /5
★★★★★

Very good serious, fast, and professional sites.

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Acheteur Vérifié
purchased on 09/02/2019
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4 /5
★★★★☆

Product presentation very well done. Clear explanation and a wide range of products that meet all needs.

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Acheteur Vérifié
purchased on 22/02/2019
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5 /5
★★★★★

Good site and for all budgets, impeccable

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Acheteur Vérifié
purchased on 13/02/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 22/02/2019
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5 /5
★★★★★

RENEWAL OK IMPECCABLE

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Acheteur Vérifié
purchased on 04/02/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 04/02/2019
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5 /5
★★★★★

Excellent

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Verified Buyer
purchased on 19/03/2019
5 /5
★★★★★

Very good website. Would not hesitate to deal with this company again. Highly recommend

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Verified Buyer
purchased on 18/03/2019