9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent, real user friendly

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Verified Buyer
purchased on 14/02/2019
5 /5
★★★★★

Indeed, after numerous exchanges, the return of my devices, street plate and combined, everything is back in order. The device works perfectly. I was assisted by the technician to install my confidential code on the digicode. I therefore commend the competence and kindness of the team. I have an urgent need for this device as my wife receives several visits daily due to her Alzheimer's disease. Thank you very much.

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Acheteur Vérifié
purchased on 04/01/2019
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5 /5
★★★★★

Very good item as description fast delivery

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Verified Buyer
purchased on 14/02/2019
5 /5
★★★★★

Excellent, my order arrived two days before suggested time and the goods were well packed.

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Verified Buyer
purchased on 13/02/2019
5 /5
★★★★★

Very fast delivery. Thank you

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Verified Buyer
purchased on 12/02/2019
5 /5
★★★★★

Meets my expectations

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Acheteur Vérifié
purchased on 30/01/2019
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5 /5
★★★★★

Fast and helpful serviced

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Verified Buyer
purchased on 11/02/2019
5 /5
★★★★★

Very helpful. Quick delivery and good product

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Verified Buyer
purchased on 10/02/2019
5 /5
★★★★★

Great service would highly recommend

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Verified Buyer
purchased on 09/02/2019
5 /5
★★★★★

First class product and fast delivery.

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Verified Buyer
purchased on 09/02/2019
5 /5
★★★★★

Easy to use and comprehensive

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Verified Buyer
purchased on 26/11/2018
5 /5
★★★★★

I purchased an ariel for my wireless CCTV system to boost a camera that was outside the range of the receiver box\ screen. The ariel was extremely well packaged in a much larger box to the point it took some getting into!! Can't fault that. It arrived in very good time to, but is was a local company to my area. As to the Ariel itself it was slightly longer than expected to the point that it 'stands out' on the distant camera. It appears to have boosted the signal marginally but signal still drops out now and available again.

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Verified Buyer
purchased on 09/02/2019
5 /5
★★★★★

Wery clear and straight forward, of coarse if there are any questions, then answers can be found wery quick by contacting over e- Mail, I believe that would be easy over phone, what I personally have not used, just there was no such emergency to disturb any whone unnecessary. But the product are great

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Verified Buyer
purchased on 01/02/2019
5 /5
★★★★★

Really good service and the alarms are fantastic.

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Verified Buyer
purchased on 08/02/2019
5 /5
★★★★★

Excellent kit and good value for money

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Verified Buyer
purchased on 07/02/2019
5 /5
★★★★★

Excellent speedy delivery,i would recommend.

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Verified Buyer
purchased on 07/02/2019
5 /5
★★★★★

Excellent company to deal with

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Verified Buyer
purchased on 06/02/2019
5 /5
★★★★★

Complies with the order and easy to set up, I recommend

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Acheteur Vérifié
purchased on 31/01/2019
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5 /5
★★★★★

It is an excellent website giving clear information, and it is well laid out. The telephone option is great, and the two people I spoke to on different days both knew what they were talking about and gave sage advice. Despite not asking for express delivery, the items arrived the next day and the PIR, 2 remotes and extra siren came pre-programmed together. Excellent service - faultless even - and I would certainly recommend Ultrasecure Direct, and go back to them again for anything else I might require in the security line.

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Verified Buyer
purchased on 06/02/2019
5 /5
★★★★★

It does what it says on the tin! All straightforward and good delivery time. Thank you

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Verified Buyer
purchased on 04/02/2019
5 /5
★★★★★

Very good, impeccable service, careful and attentive. Technical service very good too.

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Acheteur Vérifié
purchased on 01/02/2019
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4 /5
★★★★☆

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Verified Buyer
purchased on 05/02/2019
4 /5
★★★★☆

Quick delivery and correct goods

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Verified Buyer
purchased on 02/02/2019
5 /5
★★★★★

Serious pro

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Acheteur Vérifié
purchased on 30/01/2019
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5 /5
★★★★★

Good people to deal with & prompt delivery of goods.

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Verified Buyer
purchased on 04/02/2019
4 /5
★★★★☆

Easy to navigate and professionally run.

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Verified Buyer
purchased on 02/02/2019
5 /5
★★★★★

This company are very good to deal with. their product was ideal for us and good value. They were extremely helpful and even pre-programmed the alarm buttons to correspond with room names before dispatching the product (for no extra charge). We will definitely use this supplier again.

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Verified Buyer
purchased on 30/01/2019
4 /5
★★★★☆

Very correct

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Acheteur Vérifié
purchased on 31/01/2019
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5 /5
★★★★★

Very good, nothing to criticize, thank you

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Acheteur Vérifié
purchased on 29/01/2019
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5 /5
★★★★★

Excellent

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Verified Buyer
purchased on 03/02/2019
4 /5
★★★★☆

Request taken into account and proposal made in line with my expectations

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Acheteur Vérifié
purchased on 02/01/2019
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2 /5
★★☆☆☆

The sensors inside and out were incapable of communicating with the siren box on front of the building. I found that only when the sensors were able to "see" the siren were they able to communicate. Otherwise the team were helpful but system a waste of money.

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Verified Buyer
purchased on 01/02/2019
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Sirs,
I am sorry you couldn't get the Wireless range between the Sensors and your desired location for the Siren Controller Box, unfortunately one can never be 100% sure with regards to Wireless Signals, we advertise actual distances (line of sight) which have all been tested and confirmed by us before adding them to our range of products. But it is impossible to know what may hinder this, it can be the nature of the construction, hidden cables or steel in walls, wi-fi and consumer box locations, even external influences. It would probably be possible for you to add a secondary Siren to this Alarm Kit, the first Siren could then bounce a signal to a second Siren at the front of the house. Please contact us if you want to discuss this option (01604 589414, option 1, or email [email protected])
5 /5
★★★★★

Very prompt

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Verified Buyer
purchased on 01/02/2019
5 /5
★★★★★

Effective

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Acheteur Vérifié
purchased on 29/01/2019
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5 /5
★★★★★

Order received quickly in good condition. Very pleasant telephone reception and information given with precision; Equipment easy to install as you say in the documentation and everything works well, I hope for a long time. My satisfaction is such that I promoted your site and your equipment to a neighbor and friend who, I think, will place an order with your service. Best regards. N. Mougin in Chambéry

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Acheteur Vérifié
purchased on 29/01/2019
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5 /5
★★★★★

Everything was perfect, fast delivery and in accordance with my order. I highly recommend this site as we are always well received, direct order or telephone information, a competent and very friendly staff, it's great

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Acheteur Vérifié
purchased on 25/01/2019
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5 /5
★★★★★

Very fast order shipment, and packaged very seriously, trustworthy online store

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Acheteur Vérifié
purchased on 27/01/2019
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5 /5
★★★★★

Well-secured site and meets our expectations

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Acheteur Vérifié
purchased on 29/01/2019
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 30/01/2019
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5 /5
★★★★★

Very? Everything went well from the order to the receipt of the product.

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Acheteur Vérifié
purchased on 31/01/2019
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