9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

The person in customer service was very helpful, the delivery was fast and the camera was easy to fit.

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Linda C.
purchased on 25/03/2024
5 /5
★★★★★

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Marie A.
purchased on 04/07/2023
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5 /5
★★★★★

Very good customer service and affordable staff panic alarms. The staff was very helpful as they were happy for us to collect the item on the same day. Superb Service

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Edwin R.
purchased on 25/03/2024
5 /5
★★★★★

Delivery prompt and product good quality

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Ashley B.
purchased on 20/03/2024
5 /5
★★★★★

Easy to order. Kept updated with the process. Arrived on the expected day. Works brilliantly. Three alarm sound options. Fairly realistic dog bark. Easy to set up.

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Emma W.
purchased on 20/03/2024
5 /5
★★★★★

Excellent service Fast delivery

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Barry M.
purchased on 20/03/2024
5 /5
★★★★★

Easy from start to finish. Great product, with great service all round

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Andrew C.
purchased on 19/03/2024
5 /5
★★★★★

Discussed the buildings that required protection with a very helpful and patient gentleman. Purchased two BT Contact/PIR systems which arrived very quickly and were already configured. Installation was straightforward after a bit of thought. I replaced the magnet supplied with one door contact for a rare earth magnet so that I could mount it across a large gap. The low cost of the components means that many devices can be installed to protect complex structures at a reasonable cost. The door contact siren is bearable whereas that in the PIR unit is distinctly unpleasant and I would recommend including one of them even if only used to provide an additional siren. I thoroughly recommend these units and this firm.

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Verified Buyer
purchased on 23/10/2023
5 /5
★★★★★

The intercom systems work perfectly. They are well made. The only quibble is that one of the intercoms is in a bedroom and the green flashing light is very obtrusive at night and is difficult to mask off. Otherwise exactly what we wanted.

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Pamela G.
purchased on 18/03/2024
5 /5
★★★★★

The ordering and securing of items was carried out perfectly and delivery and timing brilliant.

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Phillip M.
purchased on 19/03/2024
5 /5
★★★★★

Quick and efficient. Unlike most orders of goods onto the Islands there is at least two eels delay, unlike Ultra - the goods arrived in days. Thank you.

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Murray H.
purchased on 17/03/2024
Answer from Ultra Secure (ultrasecuredirect.com)
Good morning and many thanks for your review. We perhaps can not take all the plaudits on this occasion as we certainly had some help from our courier partners to get this order to you in good time, but thank you for sharing you feedback. Kindest regards Stuart
5 /5
★★★★★

Good service

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Ian M.
purchased on 15/03/2024
5 /5
★★★★★

Very satisfied, not always easy to install

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Marie Claude D.
purchased on 24/05/2023
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5 /5
★★★★★

Personalized service over the phone, searching for solutions and suggestions sent by email. Perfect.

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Frédéric C.
purchased on 17/06/2023
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5 /5
★★★★★

Comprehensive website, good customer service.

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Phil S.
purchased on 14/03/2024
5 /5
★★★★★

Site was easy to use.Delivery was efficient, & the product was first class.

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Jethro C.
purchased on 14/03/2024
5 /5
★★★★★

2 motion detectors (1 outside and 1 inside) that we connected to the same chime, with 2 different rings to know which one was triggered. Perfect

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Catherine P.
purchased on 10/07/2023
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5 /5
★★★★★

Received promptly. Well made product. Easy to set up. Does as its supposed to, works well in my motorhome.

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Roger J.
purchased on 14/03/2024
5 /5
★★★★★

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Jean-michel I.
purchased on 11/07/2023
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5 /5
★★★★★

Very competent

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Languille C.
purchased on 26/05/2023
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5 /5
★★★★★

Product purchased in May 2023, easy to install and very professional contact.

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Jean Marc B.
purchased on 05/05/2023
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5 /5
★★★★★

Effective range of products, a competent, responsive team with good advice!

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Thomas S.
purchased on 24/05/2023
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5 /5
★★★★★

Very helpful tech staff via email. Problem solved by recommended part.

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Tony B.
purchased on 12/03/2024
5 /5
★★★★★

Super fast efficient transaction and delivery Much appreciated

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Alistair M.
purchased on 11/03/2024
5 /5
★★★★★

Very good

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Alain B.
purchased on 06/06/2023
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5 /5
★★★★★

Good !!

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Daniel N.
purchased on 24/05/2023
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4 /5
★★★★☆

I bought a wireless autonomous infrared barrier, it still works after several months, a bit expensive for what it is, indeed the components and housings do not give a great feeling of quality, but as long as it works!

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Famille R.
purchased on 12/06/2023
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5 /5
★★★★★

Finally! Excellent material. There is a significant distance between my gate and the house, about 70 meters. I have tried multiple versions of doorbells of all kinds. This is the first one that works without ever going silent without warning. All previous materials, equipped with modest flat batteries (2025 and others) had a problem at some point. This one does not. Not perfect but reliable and I was also able to benefit from advice over the phone....very good.

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Jean-noel C.
purchased on 30/06/2023
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5 /5
★★★★★

Conforms to replace the other, unfortunately the failure does not come from there...

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Françoise A.
purchased on 02/07/2023
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5 /5
★★★★★

Material used to secure a caravan, easy to install and use. Efficient and alerts at a distance. Well supported by the technician. I highly recommend.

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Dominique L.
purchased on 26/05/2023
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5 /5
★★★★★

Good advice, good customer service. The equipment works perfectly. I saved my truck a month ago.

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Sébastien R.
purchased on 30/05/2023
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5 /5
★★★★★

Very good, order processing and delivery service fast, careful, and attentive. Total satisfaction.

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Henri R.
purchased on 01/06/2023
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5 /5
★★★★★

Professional, serious, fast

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Prouvost P.
purchased on 13/06/2023
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5 /5
★★★★★

Very professional, I recommend

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Didier M.
purchased on 21/04/2023
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5 /5
★★★★★

Perfect

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Annick Z.
purchased on 18/04/2023
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5 /5
★★★★★

I recommend this company! They are very efficient and the equipment is great!

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Marie F.
purchased on 12/06/2023
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4 /5
★★★★☆

Fast delivery but very poorly packaged or the box arrived loose for the product I ordered, it's not a big deal hence one star less

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Jean L.
purchased on 25/05/2023
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5 /5
★★★★★

Does the job. Sturdy and powerful. I have bought others since.

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Isabelle S.
purchased on 20/04/2023
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5 /5
★★★★★

Fast and compliant delivery. Responsive and available pre-sales customer service

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Thierry A.
purchased on 13/06/2023
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4 /5
★★★★☆

Fast and good advice

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Patrick B.
purchased on 13/05/2023
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