★★★★★
based on 10256 reviews published
Latest customer reviews
Material corresponding to our expectations. Ease of use. Fast delivery
The indoor siren does not work beyond 5 meters while I was told 80 meters, I got fooled
Sorry for this inconvenience, this operation is absolutely not normal.
I will ask our workshop to call you to discuss the details and possible solutions with you. In any case, please know that the product is obviously guaranteed and will be replaced if defective.
Best regards,
Christopher
Security Market / Ultra Secure France
Great! Thank you.
Ultra Secure answered my query very quickly and gave me advice on which products would suit my needs. The order was dispatched promptly and is already installed and working! I would definitely recommend this company.
Great products and instant advice made it easy to install.
Very good service
As always first class service. Items as described and all instructions included. Would not hesitate to recommend
Items missing on delivery
I have investigated this review, and you are correct that there was a picking error by us, I really apologize for this inconvenience and the person responsible has been talked to. I am told the missing parts were sent to you as soon as we were informed, I hope they arrive in time.
Best Regards
Mark
Very efficient service and very good product
Speedy. Hassle free service. Good value. Good quality. Excellent instructions.
Good product range and fast efficient delivery of the order placed.
Good product. good price and arrived early. No problems
Good website , good items and arrived quickly
I recommend it to all my acquaintances. Friendly and very technical team. Simple and reliable products so far.
Good and easy to use
Found what I wanted and phoned for further information .Great service.
Turned up on time and is now in use. Thank you Ultra secure.
First class service even got a phone call the day before delivery to make sure it was the correct roof rack
Website very good. My order despatched and delivered very quickly. Excellent service and good advice with queries .
Excellent quality alarm.
Excellent. Very quick to order and receive all required spare parts.
My order when it arrived was incorrect however I called and spoke to a very helpful person who checked my order and I received the correct order the next day. So very pleased with the final outcome.
Regards
Mark
I am currently in the trial period, I think my choice of GMS alarm with phone alert transmitted by SMS suits me perfectly!! Long-term use will hopefully confirm good security. Simple and fast system!!!
Very good
Very good phone reception, fast delivery and product completely meeting my expectations, for the setup, a very competent technician called. Thank you
Very clear
JUST AS DESCRIBED THANK YOU
Correct material for the price and friendly staff who answer questions.
Good
Very user friendly and informative
Very good contact from everyone. Well done
The detector does not trigger quickly. Disappointed with the product.
Sorry for that. Knowing this model, there is a strong chance that it is simply a misunderstanding of the product (sincerely). Did you carefully read the manual? Especially after arming, you have (like most alarm systems) a 30-second exit delay to respect (to allow you to leave the premises). After this delay, the detector will trigger immediately, without any delay.
The best thing to do in a case like this is to call us at 09 72 30 88 88 (non-premium number) to discuss with a technician who can explain all this operation to you. It's a shame not to go through our team who is at your service (we are known for this extremely effective customer service) and to immediately leave a negative review.
We remain at your service.
Best regards,
Christopher
Security Market / Ultra Secure France
Great, I am satisfied with my purchase and recommend it
The site is completely reliable. However, the product is not as effective as promised in the description
Sorry for that.
Do not hesitate to contact our services so that we can guide you and improve your installation, we are used to analyzing different customer situations and have an excellent customer service. Our number: 09 72 30 88 88 (non-premium).
If necessary, we can completely exchange the material for a range more suited to your needs, our catalog is quite extensive.
Best regards,
Christopher
Security Market / Ultra Secure France
Product compliant Deadlines respected
Very good
Very good
Alarm and extra fob delivered as described. Works well. Prompt service.
Excellent service
Easy to use and order