9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 10/09/2018
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4 /5
★★★★☆

Correct

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Acheteur Vérifié
purchased on 09/09/2018
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5 /5
★★★★★

Very easy to install. Very good result. And especially very good telephone explanations

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Acheteur Vérifié
purchased on 15/09/2018
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5 /5
★★★★★

Prompt service and easy to set up and install. So far so good.

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Verified Buyer
purchased on 28/09/2018
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

Perfect, very serious and competent, promised deadline, respected deadline, Thank you

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Acheteur Vérifié
purchased on 28/09/2018
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5 /5
★★★★★

Present and patient on the phone for all advice and explanations. I definitely recommend!!!

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Acheteur Vérifié
purchased on 10/09/2018
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4 /5
★★★★☆

To recommend

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Acheteur Vérifié
purchased on 13/09/2018
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5 /5
★★★★★

Very good and fast

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Acheteur Vérifié
purchased on 16/09/2018
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5 /5
★★★★★

We live in a rurual part of the country, but our order was delivered next day. Thank you

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Verified Buyer
purchased on 27/09/2018
5 /5
★★★★★

Nothing to report, as always

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Acheteur Vérifié
purchased on 21/09/2018
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4 /5
★★★★☆

Quality material in accordance with the description. No operational issues If I only gave 4 stars, it's because I find the siren a bit lacking in power.

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Acheteur Vérifié
purchased on 08/09/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for your message and feedback.
Indeed, sound is always a bit subjective, depending on the customer; sometimes it's too loud, sometimes too quiet. In any case, I can confirm that, in this range, you can add a slave siren (or several) as needed. It's not so much the power of the siren that matters, but rather the direction. You will see a significant improvement.

I remain at your disposal if necessary.

Best regards,
Christopher
Security Market / Ultra Secure France
5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 10/09/2018
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5 /5
★★★★★

PRO FAST AND SERIOUS THANK YOU

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Acheteur Vérifié
purchased on 18/09/2018
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5 /5
★★★★★

Very positive

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Acheteur Vérifié
purchased on 24/09/2018
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5 /5
★★★★★

Fast and efficient.

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Acheteur Vérifié
purchased on 24/09/2018
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5 /5
★★★★★

Very responsive and professional team. Customer service responds very effectively to technical questions asked. The ordered material was delivered on time and perfectly meets the need. I recommend this site.

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Acheteur Vérifié
purchased on 10/09/2018
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5 /5
★★★★★

Very good service

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Acheteur Vérifié
purchased on 22/09/2018
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5 /5
★★★★★

I give a rating of 5 out of 5 very good from every point of view

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Acheteur Vérifié
purchased on 24/09/2018
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3 /5
★★★☆☆

The purchased product is of poor quality

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Acheteur Vérifié
purchased on 08/09/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for this feeling.
I see that you placed a first order of 3 copies in 2014 and then a new one recently. I don't quite understand this new order if the product is of poor quality? Did you notice a difference in quality between those from 2014 and the one from 2018?
Please do not hesitate to contact our services to resolve the encountered problem; we are here to avoid any inconvenience. Without contact, we unfortunately cannot help you.

Best regards,
Christopher
Security Market / Ultra Secure France
5 /5
★★★★★

Very professional, fast shipping, very good advisor

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Acheteur Vérifié
purchased on 18/09/2018
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5 /5
★★★★★

Fast delivery (48h), impeccable packaging...Thank you. .

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Acheteur Vérifié
purchased on 21/09/2018
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5 /5
★★★★★

Impeccable.

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Acheteur Vérifié
purchased on 19/09/2018
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5 /5
★★★★★

Excellent. I recommend!

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Acheteur Vérifié
purchased on 11/09/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 09/09/2018
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5 /5
★★★★★

Very good, great follow-up and service, thank you to them.

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Acheteur Vérifié
purchased on 14/09/2018
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5 /5
★★★★★

Good

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Verified Buyer
purchased on 22/09/2018
5 /5
★★★★★

Listening to customers

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Acheteur Vérifié
purchased on 21/09/2018
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5 /5
★★★★★

Thank you for your efficiency and for following up on orders, and I highly recommend your purchases on the site. Thank you again

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Acheteur Vérifié
purchased on 17/09/2018
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5 /5
★★★★★

Products conforming, sent quickly. Thank you

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Acheteur Vérifié
purchased on 15/09/2018
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5 /5
★★★★★

Order arrived very quickly

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Acheteur Vérifié
purchased on 25/09/2018
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5 /5
★★★★★

Service and performance are perfect

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Acheteur Vérifié
purchased on 20/09/2018
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5 /5
★★★★★

Excellent and staff were extremely helpful and accommodating,

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Verified Buyer
purchased on 24/09/2018
5 /5
★★★★★

Great seller. Very happy with product, and fast delivery.

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Verified Buyer
purchased on 26/09/2018
5 /5
★★★★★

Very pleased with service would most defiantly use again.

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Verified Buyer
purchased on 24/09/2018
5 /5
★★★★★

Very good service

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Verified Buyer
purchased on 24/09/2018
3 /5
★★★☆☆

I have had to purchase a replacement control for my caravan alarm. The control is so poorly made it only lasted a couple of months before it started playing up. The support is non existent and only implies that it is the user that is not using the equipment correctly. I will not be recommending this product to any fellow caravaners. When the new control fails I will be buying another alarm from a credible supplier.

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Verified Buyer
purchased on 11/09/2018
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Mr Marshall
Sorry the Remote Control failed, having checked the records the Alarm was over a year old when you replaced the remote control, we do not know when you first reported a problem. We do have an alternative Remote Control that works with your Alarm which may suit you more, the part number is 007-0660, we would be happy for you to send this new remote control back to us and we will upgrade you to this model.
We have sold about 5000 of these Alarms now, and many customers actually recommend friends to them, so most customers have been happy, but we never like any person being unhappy. Please check the alternative model out on our website, and feel free to take up our offer of this exchange.
I hope this helps
Regards
Mark
5 /5
★★★★★

Very happy with the transaction.

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Verified Buyer
purchased on 20/09/2018
5 /5
★★★★★

No problems at all

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Verified Buyer
purchased on 03/09/2018
5 /5
★★★★★

First time I have used UltraSecure direct! Easy to use website speedy delivery good range of products first rate service !!!

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Verified Buyer
purchased on 19/09/2018