★★★★★
based on 10466 reviews published
Latest customer reviews
I have had products from these guys before and they are always very helpful and set everything up so all I need do is fix it in place. They have a product for every situation and I would use them again without hesitation.
In place and working! Many thanks
Ordered easily delivered quickly and set up without any problems. Good service
Great price and product, Will definitely use again in the future.
Great service advise was much appreciated Excellent after sales
Navigated
Efficient website, fast delivery. Happy with the product
Advice nit quite accurate enough, however exchange and credit sorted very quickly and no quibble. Now I have a security system that fits the bill.
Quick to respond to queries and very helpful staff.
Speedy response to the order. Regretfully the unit did not meet our requirements but refund was quickly and satisfactorily arranged
The support team assisted me to the fault on my alarm, ordered a replacement sensor and was delivered within a few days. Alarm working, very pleased with the service.
Great
Item correct and delivered on time. thanks
No issues and really quick
Serious, dynamic, and very organized company. The staff are very professional and friendly. I am delighted with my ordered items. I highly recommend.
Was happy with my product came quickly no issues, would definitely use again
Easy process, quick and efficient delivery.
Prompt and efficient service and they have a telephone that you can speak to them on 🙂
Excellent. Well made. Would definitely recommend.
Needed technical support that identified my problem quickly. Told me what I should purchase and the item arrived quickly. Back working as planned. Very good
Very helpful, quick delivery
Excellant service, contacted them for information on the product, ordered item, received item the very next day. Can't complain!
This firm is always a joy to work with and order from. A+++
Very efficient company who respond to queries effectively and actually answer their phone!
Easy to order, great selection of quality goods
I have had dealings with Ultra Secure direct on two occasions. Both times the delivery was quick and the product satisfactory. My main reason for this review however is to record my experience following my second purchase where I needed assistance. Following my email query to SD, I received a polite and detailed response and had the feeling that I was a valued customer.
Fast and efficient
Order placing and receipt excellent , set up somewhat complicated for an 80 year old, works effectively.
Well laid out website and easy ordering process. very quick delivery in secure packaging. One of the CR123a batteries supplied was faulty so it was not possible to set up the transmitter until it was replaced. I've used this company a few times and this is the only time there has been a minor glitch.
Good well built products and well packed
Quality product and excellent servie
All Arrived and working
Just wish alarm had been a little louder
Ordered on Friday evening and delivered on Tuesday lunchtime. Brilliant service. The wireless intercom is a great product and does exactly what it says. No problem with range and it was having to penetrate several walls and rooms. 5 stars no quibble
I have now installed the two 76 mm galvanised bolt down posts i purchased from Ultra Secure.. I am very pleased with them and consider them to be good value for money, well made and of excellent quality. I have painted them white with Hammerite smooth paint and have fitted the reflective strips that came with the posts. They look fabulous complete with a red and white plastic chain.
The product is fine. Your delivery service is not. Your couriers DPD failed to deliver twice despite the fact that I stayed home all day on both days when they said they would come. They simply didn't bother and made no effort to contact me. The only way I could get the item was to request a delivery to a local pickup point. Hopeless and useless. You should use another company.
Good service - arrived promptly - very pleased with product which was easy to set up and works well
Great service they anticipated i ordered the wrong part got in touch to check and then recommended the correct part which they dispatched very quickly..
EXCELLENT
They delivered the alarm quickly and they answered my email questions promptly.