★★★★★
based on 10473 reviews published
Latest customer reviews
Very good
Very good phone reception, fast delivery and product completely meeting my expectations, for the setup, a very competent technician called. Thank you
Very clear
JUST AS DESCRIBED THANK YOU
Correct material for the price and friendly staff who answer questions.
Good
Very user friendly and informative
Very good contact from everyone. Well done
The detector does not trigger quickly. Disappointed with the product.
Sorry for that. Knowing this model, there is a strong chance that it is simply a misunderstanding of the product (sincerely). Did you carefully read the manual? Especially after arming, you have (like most alarm systems) a 30-second exit delay to respect (to allow you to leave the premises). After this delay, the detector will trigger immediately, without any delay.
The best thing to do in a case like this is to call us at 09 72 30 88 88 (non-premium number) to discuss with a technician who can explain all this operation to you. It's a shame not to go through our team who is at your service (we are known for this extremely effective customer service) and to immediately leave a negative review.
We remain at your service.
Best regards,
Christopher
Security Market / Ultra Secure France
Great, I am satisfied with my purchase and recommend it
The site is completely reliable. However, the product is not as effective as promised in the description
Sorry for that.
Do not hesitate to contact our services so that we can guide you and improve your installation, we are used to analyzing different customer situations and have an excellent customer service. Our number: 09 72 30 88 88 (non-premium).
If necessary, we can completely exchange the material for a range more suited to your needs, our catalog is quite extensive.
Best regards,
Christopher
Security Market / Ultra Secure France
Product compliant Deadlines respected
Very good
Very good
Alarm and extra fob delivered as described. Works well. Prompt service.
Excellent service
Easy to use and order
Very good, impeccable service, careful and attentive. I recommend!
Correct
Very easy to install. Very good result. And especially very good telephone explanations
Prompt service and easy to set up and install. So far so good.
Very good
Perfect, very serious and competent, promised deadline, respected deadline, Thank you
Present and patient on the phone for all advice and explanations. I definitely recommend!!!
To recommend
Very good and fast
We live in a rurual part of the country, but our order was delivered next day. Thank you
Nothing to report, as always
Quality material in accordance with the description. No operational issues If I only gave 4 stars, it's because I find the siren a bit lacking in power.
Thank you for your message and feedback.
Indeed, sound is always a bit subjective, depending on the customer; sometimes it's too loud, sometimes too quiet. In any case, I can confirm that, in this range, you can add a slave siren (or several) as needed. It's not so much the power of the siren that matters, but rather the direction. You will see a significant improvement.
I remain at your disposal if necessary.
Best regards,
Christopher
Security Market / Ultra Secure France
Good
PRO FAST AND SERIOUS THANK YOU
Very positive
Fast and efficient.
Very responsive and professional team. Customer service responds very effectively to technical questions asked. The ordered material was delivered on time and perfectly meets the need. I recommend this site.
Very good service
I give a rating of 5 out of 5 very good from every point of view
The purchased product is of poor quality
Sorry for this feeling.
I see that you placed a first order of 3 copies in 2014 and then a new one recently. I don't quite understand this new order if the product is of poor quality? Did you notice a difference in quality between those from 2014 and the one from 2018?
Please do not hesitate to contact our services to resolve the encountered problem; we are here to avoid any inconvenience. Without contact, we unfortunately cannot help you.
Best regards,
Christopher
Security Market / Ultra Secure France
Very professional, fast shipping, very good advisor
Fast delivery (48h), impeccable packaging...Thank you. .
Impeccable.