9.6/10
★★★★★
based on 10473 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Verified Buyer
purchased on 01/10/2018
5 /5
★★★★★

Very good phone reception, fast delivery and product completely meeting my expectations, for the setup, a very competent technician called. Thank you

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Acheteur Vérifié
purchased on 11/09/2018
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5 /5
★★★★★

Very clear

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Verified Buyer
purchased on 03/10/2018
5 /5
★★★★★

JUST AS DESCRIBED THANK YOU

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Verified Buyer
purchased on 02/10/2018
5 /5
★★★★★

Correct material for the price and friendly staff who answer questions.

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Acheteur Vérifié
purchased on 19/09/2018
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5 /5
★★★★★

Good

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Verified Buyer
purchased on 01/10/2018
5 /5
★★★★★

Very user friendly and informative

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Verified Buyer
purchased on 29/09/2018
4 /5
★★★★☆

Very good contact from everyone. Well done

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Acheteur Vérifié
purchased on 14/09/2018
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2 /5
★★☆☆☆

The detector does not trigger quickly. Disappointed with the product.

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Acheteur Vérifié
purchased on 12/09/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for that. Knowing this model, there is a strong chance that it is simply a misunderstanding of the product (sincerely). Did you carefully read the manual? Especially after arming, you have (like most alarm systems) a 30-second exit delay to respect (to allow you to leave the premises). After this delay, the detector will trigger immediately, without any delay.
The best thing to do in a case like this is to call us at 09 72 30 88 88 (non-premium number) to discuss with a technician who can explain all this operation to you. It's a shame not to go through our team who is at your service (we are known for this extremely effective customer service) and to immediately leave a negative review.

We remain at your service.

Best regards,
Christopher
Security Market / Ultra Secure France
5 /5
★★★★★

Great, I am satisfied with my purchase and recommend it

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Acheteur Vérifié
purchased on 11/09/2018
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4 /5
★★★★☆

The site is completely reliable. However, the product is not as effective as promised in the description

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Acheteur Vérifié
purchased on 12/09/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for that.
Do not hesitate to contact our services so that we can guide you and improve your installation, we are used to analyzing different customer situations and have an excellent customer service. Our number: 09 72 30 88 88 (non-premium).
If necessary, we can completely exchange the material for a range more suited to your needs, our catalog is quite extensive.

Best regards,
Christopher
Security Market / Ultra Secure France
5 /5
★★★★★

Product compliant Deadlines respected

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Acheteur Vérifié
purchased on 25/09/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 21/09/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 16/09/2018
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4 /5
★★★★☆

Alarm and extra fob delivered as described. Works well. Prompt service.

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Verified Buyer
purchased on 28/09/2018
5 /5
★★★★★

Excellent service

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Verified Buyer
purchased on 29/09/2018
5 /5
★★★★★

Easy to use and order

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Verified Buyer
purchased on 30/09/2018
5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 10/09/2018
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4 /5
★★★★☆

Correct

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Acheteur Vérifié
purchased on 09/09/2018
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5 /5
★★★★★

Very easy to install. Very good result. And especially very good telephone explanations

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Acheteur Vérifié
purchased on 15/09/2018
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5 /5
★★★★★

Prompt service and easy to set up and install. So far so good.

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Verified Buyer
purchased on 28/09/2018
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

Perfect, very serious and competent, promised deadline, respected deadline, Thank you

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Acheteur Vérifié
purchased on 28/09/2018
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5 /5
★★★★★

Present and patient on the phone for all advice and explanations. I definitely recommend!!!

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Acheteur Vérifié
purchased on 10/09/2018
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4 /5
★★★★☆

To recommend

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Acheteur Vérifié
purchased on 13/09/2018
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5 /5
★★★★★

Very good and fast

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Acheteur Vérifié
purchased on 16/09/2018
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5 /5
★★★★★

We live in a rurual part of the country, but our order was delivered next day. Thank you

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Verified Buyer
purchased on 27/09/2018
5 /5
★★★★★

Nothing to report, as always

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Acheteur Vérifié
purchased on 21/09/2018
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4 /5
★★★★☆

Quality material in accordance with the description. No operational issues If I only gave 4 stars, it's because I find the siren a bit lacking in power.

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Acheteur Vérifié
purchased on 08/09/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for your message and feedback.
Indeed, sound is always a bit subjective, depending on the customer; sometimes it's too loud, sometimes too quiet. In any case, I can confirm that, in this range, you can add a slave siren (or several) as needed. It's not so much the power of the siren that matters, but rather the direction. You will see a significant improvement.

I remain at your disposal if necessary.

Best regards,
Christopher
Security Market / Ultra Secure France
5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 10/09/2018
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5 /5
★★★★★

PRO FAST AND SERIOUS THANK YOU

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Acheteur Vérifié
purchased on 18/09/2018
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5 /5
★★★★★

Very positive

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Acheteur Vérifié
purchased on 24/09/2018
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5 /5
★★★★★

Fast and efficient.

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Acheteur Vérifié
purchased on 24/09/2018
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5 /5
★★★★★

Very responsive and professional team. Customer service responds very effectively to technical questions asked. The ordered material was delivered on time and perfectly meets the need. I recommend this site.

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Acheteur Vérifié
purchased on 10/09/2018
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5 /5
★★★★★

Very good service

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Acheteur Vérifié
purchased on 22/09/2018
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5 /5
★★★★★

I give a rating of 5 out of 5 very good from every point of view

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Acheteur Vérifié
purchased on 24/09/2018
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3 /5
★★★☆☆

The purchased product is of poor quality

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Acheteur Vérifié
purchased on 08/09/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for this feeling.
I see that you placed a first order of 3 copies in 2014 and then a new one recently. I don't quite understand this new order if the product is of poor quality? Did you notice a difference in quality between those from 2014 and the one from 2018?
Please do not hesitate to contact our services to resolve the encountered problem; we are here to avoid any inconvenience. Without contact, we unfortunately cannot help you.

Best regards,
Christopher
Security Market / Ultra Secure France
5 /5
★★★★★

Very professional, fast shipping, very good advisor

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Acheteur Vérifié
purchased on 18/09/2018
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5 /5
★★★★★

Fast delivery (48h), impeccable packaging...Thank you. .

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Acheteur Vérifié
purchased on 21/09/2018
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5 /5
★★★★★

Impeccable.

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Acheteur Vérifié
purchased on 19/09/2018
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