English
★★★★★
based on 10678 reviews published
Latest customer reviews
I give a rating of 5 out of 5 very good from every point of view
The purchased product is of poor quality
Sorry for this feeling.
I see that you placed a first order of 3 copies in 2014 and then a new one recently. I don't quite understand this new order if the product is of poor quality? Did you notice a difference in quality between those from 2014 and the one from 2018?
Please do not hesitate to contact our services to resolve the encountered problem; we are here to avoid any inconvenience. Without contact, we unfortunately cannot help you.
Best regards,
Christopher
Security Market / Ultra Secure France
Very professional, fast shipping, very good advisor
Fast delivery (48h), impeccable packaging...Thank you. .
Impeccable.
Excellent. I recommend!
Very good
Very good, great follow-up and service, thank you to them.
Good
Listening to customers
Thank you for your efficiency and for following up on orders, and I highly recommend your purchases on the site. Thank you again
Products conforming, sent quickly. Thank you
Order arrived very quickly
Service and performance are perfect
Excellent and staff were extremely helpful and accommodating,
Great seller. Very happy with product, and fast delivery.
Very pleased with service would most defiantly use again.
Very good service
I have had to purchase a replacement control for my caravan alarm. The control is so poorly made it only lasted a couple of months before it started playing up. The support is non existent and only implies that it is the user that is not using the equipment correctly. I will not be recommending this product to any fellow caravaners. When the new control fails I will be buying another alarm from a credible supplier.
Sorry the Remote Control failed, having checked the records the Alarm was over a year old when you replaced the remote control, we do not know when you first reported a problem. We do have an alternative Remote Control that works with your Alarm which may suit you more, the part number is 007-0660, we would be happy for you to send this new remote control back to us and we will upgrade you to this model.
We have sold about 5000 of these Alarms now, and many customers actually recommend friends to them, so most customers have been happy, but we never like any person being unhappy. Please check the alternative model out on our website, and feel free to take up our offer of this exchange.
I hope this helps
Regards
Mark
Very happy with the transaction.
No problems at all
First time I have used UltraSecure direct! Easy to use website speedy delivery good range of products first rate service !!!
Very helpful advice before I purchased, and next day delivery after placing my order.
Great products back-up with fantastic service.
Product does what it says on the tin at a reasonable price + prompt service, thank you.
Excellent feedback for the explanations regarding product information
GOOD ADVICE FOLLOWING CALL
Very good. The product meets my expectations
Very helpful
Sales person was very helpful and suggested the best kit to carry out the job in hand. Thanks
Great piece of kit, easy to set up, fast delivery.
They gave prompt clear advice enabling me to quickly order the correct item for my requirements.
Good material easy to install and simple to operate, delivery times respected
Had faulty goods, no problem when I contacted them, sent out new products free of charge... next day! Thank you
Delivered next day, easy to install, haven't tried full distance but it works over 300m through some bushes and a couple of walls.
Just received my second GSM battery alarm, first one still working faultlessly in a garage with no power, I bought a second one for our caravan, came next day,set up is very simple and video's on the website are very helpful. I recommend these guys and alarms to everyone.
Excellent
Product as described but instruction leaflet a little difficult to follow as some details in wrong order to be of help
I am satisfied with the product I ordered and the installation is easy and very quick. Highly recommended.
Good quick response