Reviews Ultra Secure (ultrasecuredirect.com)

9.6/10
★★★★★
based on 10678 reviews published

Latest customer reviews

5 /5
★★★★★

No regrets about buying I trust the company Thank you for the advice

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Acheteur Vérifié
purchased on 11/06/2018
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4 /5
★★★★☆

Easy, fast and well received.

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Acheteur Vérifié
purchased on 25/06/2018
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4 /5
★★★★☆

Good telephone advice and good preparation of detectors

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Acheteur Vérifié
purchased on 19/06/2018
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 06/06/2018
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1 /5
★☆☆☆☆

Alarm product useless, triggers for no reason. Not to be recommended.

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Acheteur Vérifié
purchased on 05/06/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for the inconvenience encountered. Despite the tests carried out before shipment, it is possible that a product is defective (it remains electronics) but of course under warranty and therefore the item will be replaced if necessary.
However, I assure you, it is much more often a simple installation problem that can potentially be resolved directly by phone.
I cannot find any exchange with our services to solve the problem (neither email nor call), have you tried to contact us? Obviously, without that, we cannot help you. My technician colleagues can assist you at 09 72 30 88 88 from Monday to Friday from 9 am to 6 pm (non-premium rate number) at your convenience, do not hesitate!

Remaining personally at your disposal if necessary.

Best regards,
Christopher
Ultra Secure France / Security Market
5 /5
★★★★★

Super nice

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Great telephone advice on which product was suitable for, easy to use website and prompt delivery.

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Verified Buyer
purchased on 16/07/2018
5 /5
★★★★★

Good service - the items arrived a few days earlier than scheduled.

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Verified Buyer
purchased on 17/07/2018
5 /5
★★★★★

Easy to order and arrived on time, ordered several times now, never disappointed and good quality items.

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Verified Buyer
purchased on 16/07/2018
5 /5
★★★★★

Great service. Excellent product.

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Verified Buyer
purchased on 17/07/2018
5 /5
★★★★★

Excellent service. Thanks

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Verified Buyer
purchased on 16/07/2018
4 /5
★★★★☆

Fast no problem and compliant

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Acheteur Vérifié
purchased on 06/06/2018
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5 /5
★★★★★

A site, a house, a staff, a customer service, advice, attentive listening; Highly recommended!!!

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Acheteur Vérifié
purchased on 14/06/2018
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5 /5
★★★★★

Technicians available and competent

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Acheteur Vérifié
purchased on 08/06/2018
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5 /5
★★★★★

Delivery conforms to the order and is within a very fast timeframe. Nothing to report

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Acheteur Vérifié
purchased on 01/06/2018
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5 /5
★★★★★

Good products very good contact with the clientele speed of delivery

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Acheteur Vérifié
purchased on 12/06/2018
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4 /5
★★★★☆

Correct. Allowed me to find real professionals to replace a roller shutter

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Acheteur Vérifié
purchased on 20/06/2018
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5 /5
★★★★★

This is the third time I order equipment from them. Very satisfied with the quality of the equipment and its ease of installation. The phone service is top-notch for the competence of the information before and after purchase. They are very friendly and I recommend Security Marché with my eyes closed. Go for it.

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Serious and fast

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Acheteur Vérifié
purchased on 16/06/2018
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5 /5
★★★★★

Very efficient, the seller set up the installation really well, thank you

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Acheteur Vérifié
purchased on 15/06/2018
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4 /5
★★★★☆

The plus in my opinion: Security Marché paired the alarm elements before sending them to my home

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Acheteur Vérifié
purchased on 23/06/2018
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4 /5
★★★★☆

Satisfactory

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Acheteur Vérifié
purchased on 26/06/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 11/06/2018
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5 /5
★★★★★

Serious company, received the order in 3 days, competent staff to answer your calls.

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Acheteur Vérifié
purchased on 23/06/2018
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5 /5
★★★★★

Very attentive to customer wishes, very efficient and very fast.

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Acheteur Vérifié
purchased on 11/06/2018
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5 /5
★★★★★

Clear and straightforward site. Staff attentive to our request, even if the response was delayed on their part. 3 days delay before a response, but very professional.

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Acheteur Vérifié
purchased on 12/06/2018
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5 /5
★★★★★

Very professional and fast

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Acheteur Vérifié
purchased on 22/06/2018
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5 /5
★★★★★

Neat piece of kit I use with an indoor repeater as my workshop is a little distance from my house. Good value and very easy to install, along with excellent company service.

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Verified Buyer
purchased on 10/07/2018
5 /5
★★★★★

Very comprehensive and well documented.

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Acheteur Vérifié
purchased on 03/06/2018
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4 /5
★★★★☆

Good material

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Acheteur Vérifié
purchased on 14/06/2018
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5 /5
★★★★★

Good value for money

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Acheteur Vérifié
purchased on 13/06/2018
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5 /5
★★★★★

Professional.....sober.....well-stocked....friendly....serious

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Acheteur Vérifié
purchased on 16/06/2018
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5 /5
★★★★★

Very good, no problem received in good condition and within the deadlines, very satisfied.

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Acheteur Vérifié
purchased on 14/06/2018
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5 /5
★★★★★

Pro and efficient

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Serious site and perfect phone contact after purchase

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Acheteur Vérifié
purchased on 04/06/2018
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4 /5
★★★★☆

Website very good, like the new innovations, bit expensive for some products

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Verified Buyer
purchased on 11/07/2018
5 /5
★★★★★

Very helpful after sales thank you

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Verified Buyer
purchased on 11/07/2018
4 /5
★★★★☆

I will recommend it to my friends. Except for one thing I bought (but that's a brand problem). No one is perfect.

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Acheteur Vérifié
purchased on 18/06/2018
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5 /5
★★★★★

Clear, precise, quick contact with a very good interlocutor

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Acheteur Vérifié
purchased on 19/06/2018
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5 /5
★★★★★

This is a very serious company.

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Acheteur Vérifié
purchased on 24/06/2018
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