9.6/10
★★★★★
based on 10468 reviews published

Latest customer reviews

5 /5
★★★★★

VERY GOOD ADVICE

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Acheteur Vérifié
purchased on 12/03/2018
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5 /5
★★★★★

This site advises appropriately those looking for protection. For my part, I particularly appreciated the follow-up after my order and the attentive listening to my concerns. The relationship is excellent and the advice is well-informed. Thank you.

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Acheteur Vérifié
purchased on 19/03/2018
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5 /5
★★★★★

Very practical set to install, without electrical junction (batteries) and making people think who would want to enter the house. (visibility of devices and loud siren).

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Acheteur Vérifié
purchased on 22/02/2018
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5 /5
★★★★★

Item as described and fast delivery.

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Acheteur Vérifié
purchased on 13/03/2018
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5 /5
★★★★★

Top quality product

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Acheteur Vérifié
purchased on 26/02/2018
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3 /5
★★★☆☆

There is a serious problem with the gate control combined. Indeed, it turns off every time it is charging which forces one to press a button (which takes some time) to turn it back on and of course to be continuously attentive to the charge indicator bars. No, it's not fatal but... there you go! Otherwise, the rest works very well.

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Acheteur Vérifié
purchased on 05/03/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for this inconvenience. Fortunately, this is not normal at all otherwise the product would not be really usable (even if you say it is not fatal, it remains too constraining).
I will ask the workshop to contact you to carry out a verification of the installation and, if necessary, an exchange of material.

Best regards,
Christopher
5 /5
★★★★★

Fast delivery Customer Service. Fantastic service Product. As per description and looks good too will certainly use again

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Verified Buyer
purchased on 09/05/2018
5 /5
★★★★★

Tip top

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Acheteur Vérifié
purchased on 15/02/2018
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5 /5
★★★★★

Excellent....first class service

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Verified Buyer
purchased on 05/05/2018
5 /5
★★★★★

The items I ordered arrived quickly and the alarm was easy to set up and install.

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Verified Buyer
purchased on 03/05/2018
4 /5
★★★★☆

Goods arrived promptly and were fit for purpose.

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Verified Buyer
purchased on 04/05/2018
5 /5
★★★★★

My order meets my expectations, thank you

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Acheteur Vérifié
purchased on 13/02/2018
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5 /5
★★★★★

Material conforms to the order, fast delivery

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Acheteur Vérifié
purchased on 13/02/2018
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5 /5
★★★★★

Professional and responsive to questions about commissioning

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Acheteur Vérifié
purchased on 14/02/2018
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5 /5
★★★★★

Excellent product , very knowledgeable and helpful staff.

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Verified Buyer
purchased on 03/05/2018
3 /5
★★★☆☆

Good product overall but in my last order: - One detector out of three does not work well - One battery out of three out of service (completely drained)

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Acheteur Vérifié
purchased on 15/02/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Dear customer,

Indeed, after consulting your file, I can see these two problems encountered, sorry for that.
The batteries are elements that we cannot test with each shipment. In batches, from time to time, a battery may be defective. I see the return of yours which was, as well as its replacement with a new one.
However, regarding the detector, these elements are tested (and even paired) before shipment, there must have been a problem during transport unfortunately. I confirm the warranty replacement that has been shipped today, you should receive it within 48 hours. If necessary, do not hesitate to come back to us for pairing.

Please excuse us for the inconveniences suffered, I hope you will still be satisfied with our services. I will gladly send you a discount voucher for your next order via email, also to thank you for your loyalty.

Best regards,
Christopher
5 /5
★★★★★

Very good service.

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Acheteur Vérifié
purchased on 14/02/2018
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5 /5
★★★★★

Good quality products Very good customer service, friendly and responsive

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Acheteur Vérifié
purchased on 17/02/2018
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5 /5
★★★★★

Good communication...good material

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Acheteur Vérifié
purchased on 18/02/2018
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5 /5
★★★★★

Very good site, good customer service very attentive, finally a professional listening to its clients before, during and after!

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Acheteur Vérifié
purchased on 18/02/2018
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5 /5
★★★★★

Simple alarm systems, inexpensive, and, thanks to the siren located outside the house, may be more effective and deterrent than other systems that are significantly more expensive and unnecessarily complicated where the siren is located inside the house (which is stupid!).

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Acheteur Vérifié
purchased on 15/02/2018
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5 /5
★★★★★

Very competent the technical advisor takes the time to explain the product's operation well I recommend the company to other potential buyers best regards Fabrice

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Acheteur Vérifié
purchased on 16/02/2018
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5 /5
★★★★★

Good reliable material

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Acheteur Vérifié
purchased on 15/02/2018
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1 /5
★☆☆☆☆

Bad products. Very unreliable detector mounting (look at what you sell to fix the detector). Sound beep too loud (we are not deaf). The remote control is either not suitable for the keychain or broke on the first day in my pocket. So bad product bad design. Best regards

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Acheteur Vérifié
purchased on 10/02/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Dear customer, Sorry for your feelings regarding this product. However, we sell a significant number and have very good customer feedback. However, every comment is important to us and we strive to continuously improve our catalog, so we will pass this information on to the manufacturer. Please know that, in the face of your dissatisfaction, you had 30 days to return the merchandise for a refund. This is the guarantee our company offers to avoid any unhappy customer (everyone has different expectations and needs). Regarding the mounting - it is true that these small screws must be handled with care, otherwise the mounting can become too loose. Do not hesitate to contact our workshop, they may be able to provide you with a replacement support if necessary. These devices remain inexpensive, this must be taken into account. Regarding the beep - this is very subjective, some customers find it not loud enough, others do not want any beep. It all depends on each person's use, I suppose. In the face of mass feedback, we are modifying the product, but that is not the case here. Other products in our catalog may be suitable if necessary, again do not hesitate to consult us to discuss your needs. Regarding the remote control - I have never heard any comments regarding the keychain. Perhaps yours was weakened? I see you have 3 remote controls, do the others have the same characteristic? I think that overall this product remains a (very) good value for money, but the low cost can sometimes require some concessions. I hope nevertheless that this alarm remains usable (you did not mention this), otherwise do not hesitate to contact our services to look for a more suitable exchange, we will be happy to guide you. Best regards, Christopher securitemarche.fr
5 /5
★★★★★

Very good service, prompt delivery and well pleased with my 800 driveway protection

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Verified Buyer
purchased on 01/05/2018
5 /5
★★★★★

Good kit, good service, have used before and will use again

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Verified Buyer
purchased on 01/05/2018
5 /5
★★★★★

Simple and easy

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Verified Buyer
purchased on 28/04/2018
5 /5
★★★★★

Quite expensive but is the best of the range for small garage/outbuilding security. More than pleased with this product.

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Verified Buyer
purchased on 27/04/2018
5 /5
★★★★★

For now good product! the customer is not complaining so that's fine! lol!

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Acheteur Vérifié
purchased on 12/02/2018
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5 /5
★★★★★

Company attentive to its customers, good professional.

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Acheteur Vérifié
purchased on 13/02/2018
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5 /5
★★★★★

Excellent! it's French, it's safe

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Acheteur Vérifié
purchased on 12/02/2018
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5 /5
★★★★★

Yes excellent, ordered, promptly arrived, goods as ordered. Very happy with product.

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Verified Buyer
purchased on 24/04/2018
5 /5
★★★★★

Excellent company and product

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Verified Buyer
purchased on 27/04/2018
5 /5
★★★★★

Good website Good delivery Good aftersales Good product

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Verified Buyer
purchased on 26/04/2018
5 /5
★★★★★

Product as described, fast delivery..I'll use them again in the future and certainly recommend to others.

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Verified Buyer
purchased on 27/04/2018
3 /5
★★★☆☆

Good value material, but the manufacturing is not always rigorous; fortunately with persistence, we get the product exchanged and it works in the end.

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Acheteur Vérifié
purchased on 31/01/2018
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for this, it is true that you had a very particular problem (never seen with us) that we had difficulty identifying. Glad that the exchanged material works correctly, and we remain at your disposal if necessary. Best regards, Christopher securitemarche.fr
5 /5
★★★★★

I recommend

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Acheteur Vérifié
purchased on 07/02/2018
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5 /5
★★★★★

This Bollard is the best one on the market and it was delivered the next day and the packing was very good as well. Edward Dignan

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Verified Buyer
purchased on 26/04/2018
5 /5
★★★★★

Excellent product

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Verified Buyer
purchased on 26/04/2018
5 /5
★★★★★

Very good

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Verified Buyer
purchased on 15/04/2018