English
★★★★★
based on 10678 reviews published
Latest customer reviews
Very average as a system because following several changes of place the security system is not 100 percent reliable. Indeed, as soon as it rains, drizzles, fog, it does not work?? and we are not warned of intrusions on our property. Therefore, we do not recommend this product.
Sorry for this feeling, you are on a high-end product and customer feedback is positive, this material is very efficient. I lean towards two possibilities:
1) the installation of the material can be optimized - depending on your environment, advice can be provided to improve detection, do not hesitate to send us photos and a layout diagram, we can guide you
2) possibly a manufacturing defect, this is still electronics - after seeing the various improvements in point 1, we can carry out an exchange if necessary, the material being of course under warranty.
In any case, it is out of the question for you to remain dissatisfied with your installation, we are here to guide you. Do not hesitate to contact our services as many times as necessary, we will help you improve your installation until your complete satisfaction.
Personally remaining at your disposal if necessary.
Best regards,
Christopher
No problem, everything went well
Everything perfect, no disappointment
Great choice of quality items at more than reasonable prices. Easy ordering and fast delivery.
Good
High-performance products
After several orders on this site, no unpleasant surprises, always at the top. I gladly recommend to future customers. Jean Marc THOMAS
Product as described, delivered quickly. All positive
Very professional product, and very easy to use, reliable
Easy to use and effective
VERY GOOD ADVICE
This site advises appropriately those looking for protection. For my part, I particularly appreciated the follow-up after my order and the attentive listening to my concerns. The relationship is excellent and the advice is well-informed. Thank you.
Very practical set to install, without electrical junction (batteries) and making people think who would want to enter the house. (visibility of devices and loud siren).
Item as described and fast delivery.
Top quality product
There is a serious problem with the gate control combined. Indeed, it turns off every time it is charging which forces one to press a button (which takes some time) to turn it back on and of course to be continuously attentive to the charge indicator bars. No, it's not fatal but... there you go! Otherwise, the rest works very well.
Sorry for this inconvenience. Fortunately, this is not normal at all otherwise the product would not be really usable (even if you say it is not fatal, it remains too constraining).
I will ask the workshop to contact you to carry out a verification of the installation and, if necessary, an exchange of material.
Best regards,
Christopher
Fast delivery Customer Service. Fantastic service Product. As per description and looks good too will certainly use again
Tip top
Excellent....first class service
The items I ordered arrived quickly and the alarm was easy to set up and install.
Goods arrived promptly and were fit for purpose.
My order meets my expectations, thank you
Material conforms to the order, fast delivery
Professional and responsive to questions about commissioning
Excellent product , very knowledgeable and helpful staff.
Good product overall but in my last order: - One detector out of three does not work well - One battery out of three out of service (completely drained)
Indeed, after consulting your file, I can see these two problems encountered, sorry for that.
The batteries are elements that we cannot test with each shipment. In batches, from time to time, a battery may be defective. I see the return of yours which was, as well as its replacement with a new one.
However, regarding the detector, these elements are tested (and even paired) before shipment, there must have been a problem during transport unfortunately. I confirm the warranty replacement that has been shipped today, you should receive it within 48 hours. If necessary, do not hesitate to come back to us for pairing.
Please excuse us for the inconveniences suffered, I hope you will still be satisfied with our services. I will gladly send you a discount voucher for your next order via email, also to thank you for your loyalty.
Best regards,
Christopher
Very good service.
Good quality products Very good customer service, friendly and responsive
Good communication...good material
Very good site, good customer service very attentive, finally a professional listening to its clients before, during and after!
Simple alarm systems, inexpensive, and, thanks to the siren located outside the house, may be more effective and deterrent than other systems that are significantly more expensive and unnecessarily complicated where the siren is located inside the house (which is stupid!).
Very competent the technical advisor takes the time to explain the product's operation well I recommend the company to other potential buyers best regards Fabrice
Good reliable material
Bad products. Very unreliable detector mounting (look at what you sell to fix the detector). Sound beep too loud (we are not deaf). The remote control is either not suitable for the keychain or broke on the first day in my pocket. So bad product bad design. Best regards
Very good service, prompt delivery and well pleased with my 800 driveway protection
Good kit, good service, have used before and will use again
Simple and easy
Quite expensive but is the best of the range for small garage/outbuilding security. More than pleased with this product.
For now good product! the customer is not complaining so that's fine! lol!
Company attentive to its customers, good professional.