9.6/10
★★★★★
based on 10468 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent

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Verified Buyer
purchased on 20/10/2017
5 /5
★★★★★

Good item received very quickly.

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Acheteur Vérifié
purchased on 02/10/2017
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5 /5
★★★★★

Quick delivery and a great product.

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Verified Buyer
purchased on 17/10/2017
5 /5
★★★★★

SUPER GOOD

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Acheteur Vérifié
purchased on 01/10/2017
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5 /5
★★★★★

Clear information, arrives quickly and easy to set up.

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Verified Buyer
purchased on 17/10/2017
4 /5
★★★★☆

Some errors in the provided instructions not always very clear fortunately good phone contacts.

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Acheteur Vérifié
purchased on 03/10/2017
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5 /5
★★★★★

Easy to use website and excellent service. Item arrived very quickly and telephone query answered by knowledgeable staff.

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Verified Buyer
purchased on 14/10/2017
5 /5
★★★★★

Very clear and informative to the untrained buyer.

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Verified Buyer
purchased on 16/10/2017
5 /5
★★★★★

Easy to use website and clear links to associated products. Great service.

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Verified Buyer
purchased on 05/10/2017
5 /5
★★★★★

CLEAR AND PRECISE VERY GOOD

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Acheteur Vérifié
purchased on 27/09/2017
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5 /5
★★★★★

I mistakenly ordered some incompatible sensors, but UltraSecure contacted me to verify precisely what I wanted. The sensors I actually needed were cheaper than the ones I'd bought and paid for. UltraSecure refunded the difference back to my credit card the next day. The whole order was dispatched and received within a couple of days. All of the sensors had already been paired with the control panel so installation was a simple process of fix it and switch it on!! A great job and I'd have no hesitation in recommending them.

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Verified Buyer
purchased on 15/10/2017
5 /5
★★★★★

Very competent customer service and attentive to the customer, nothing but positive.

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Acheteur Vérifié
purchased on 17/09/2017
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5 /5
★★★★★

Very good, meets my expectations.

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Acheteur Vérifié
purchased on 08/10/2017
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5 /5
★★★★★

In line with the site description. Very good imitation.

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Acheteur Vérifié
purchased on 25/09/2017
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5 /5
★★★★★

Very satisfied with the customer service, responsive and quick.

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Acheteur Vérifié
purchased on 01/10/2017
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5 /5
★★★★★

Easy to navigate website, easy ordering, prompt delivery, excellent product!

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Verified Buyer
purchased on 12/10/2017
5 /5
★★★★★

Correct price and compliant goods.

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Acheteur Vérifié
purchased on 05/10/2017
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4 /5
★★★★☆

Fast shipping, compliant material.

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Acheteur Vérifié
purchased on 30/09/2017
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5 /5
★★★★★

Great technology at a price to make it cost-effective.

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Verified Buyer
purchased on 11/10/2017
5 /5
★★★★★

Bit expensive but looks well made and easy to install .Would recomend

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Verified Buyer
purchased on 12/10/2017
4 /5
★★★★☆

It is good but we have some false triggers.

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Acheteur Vérifié
purchased on 09/10/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

We often have small tips and tricks to provide to avoid this kind of triggers that are due to the installation environment. If this is not the cause, it may also be a material problem, which is obviously under warranty and therefore exchangeable.
Please feel free to send us photos by email so that we can guide you.

Best regards,
Christopher
securitemarche.fr
5 /5
★★★★★

.....

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Verified Buyer
purchased on 12/10/2017
5 /5
★★★★★

Only downside no Colissimo number to track the package.

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Acheteur Vérifié
purchased on 09/10/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Normally Colissimo sends you this tracking link directly to the email address you provided when placing the order. I deduce that you did not receive it, sometimes these emails unfortunately go to spam.
Please excuse us for this inconvenience, independent of our will.

I hope you managed to retrieve your package nonetheless.

Remaining at your disposal for any further information.

Best regards,
Christopher
securitemarche.fr
4 /5
★★★★☆

I bought this product because I was confirmed by email that it could be powered by a transformer on 220V. When I received it, I noticed, as did your technician, that this was not possible. Nothing to report for the rest.

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Acheteur Vérifié
purchased on 06/10/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello,

Indeed, I had not thought of this detail, it would prevent the principle of 'backup batteries', sorry.

Best regards,
5 /5
★★★★★

Securite Marche is a very accessible site and particularly responsive. The sales managers provide a real after-sales service and are very good advice before purchases. Site to recommend without reservation.

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Acheteur Vérifié
purchased on 01/10/2017
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5 /5
★★★★★

Very conscientious

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Acheteur Vérifié
purchased on 04/10/2017
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3 /5
★★★☆☆

Delivery not yet made and no real information online to know the reason. The phone contact is reassuring with a good understanding of the problem.

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Acheteur Vérifié
purchased on 29/09/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Dear customer, Your message worries me because after checking your package is indicated as 'Delivered' by La Poste on October 4th. Moreover, I see no exchange on your customer account with our services? Are you sure you haven't confused it with another merchant (this happens sometimes)? What is important is to know if you have received your product or not, because otherwise I think it is lost (it has been more than 2 weeks now). Above all, you need to contact our services so that we can verify this and file a complaint if necessary. I am at your disposal if needed. Best regards,
5 /5
★★★★★

Hello, Very serious site. Perfect in terms of ordering, secure payment, and delivery. Everything is great! Top-notch material and easy to install. Best regards, Thank you Security Market. BF

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Acheteur Vérifié
purchased on 27/09/2017
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5 /5
★★★★★

Excellent service.

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Acheteur Vérifié
purchased on 05/10/2017
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4 /5
★★★★☆

Attention to the reach of the devices but they listen to us, well target your needs, they respond quickly on the phone. I am satisfied with the material.

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Acheteur Vérifié
purchased on 02/10/2017
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 04/10/2017
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5 /5
★★★★★

Many sales sites should be as efficient as this company which is 100% at the service of its customers! Thank you for the remote technical assistance and a commercial service worthy of the name!!! I recommend this company without hesitation.

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Acheteur Vérifié
purchased on 09/10/2017
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4 /5
★★★★☆

I appreciated the phone contact that followed up.

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Acheteur Vérifié
purchased on 27/09/2017
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5 /5
★★★★★

Fully satisfied, I will call on you again for a new order.

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Acheteur Vérifié
purchased on 06/10/2017
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5 /5
★★★★★

Even using free carriage the heavy post still arrived the day after ordering in good condition.

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Verified Buyer
purchased on 11/10/2017
3 /5
★★★☆☆

The shipping time is too long... otherwise everything is okay!

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Acheteur Vérifié
purchased on 04/10/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello, Please excuse us for this delay, independent of our will. Indeed, you placed your order on October 4th (7:57 AM), and the order was shipped by our service the same day (4:55 PM). It was at La Poste that things went wrong. Even if you are in Corsica, the delay should have been 3-4 days maximum, but it took 7 days to be delivered (message on the tracking: 'Your package cannot be delivered today, access to the delivery address being impossible. It will be re-delivered as soon as possible.'). Who knows. Unfortunately, even though we try to work as quickly as possible, we are necessarily tied to this carrier delay that we cannot control. According to your message, the rest is okay (products, etc.) which is ultimately the main thing. I remain at your disposal for any additional needs. Best regards,
5 /5
★★★★★

Order processed quickly and a very swift delivery.

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Verified Buyer
purchased on 10/10/2017
5 /5
★★★★★

Nice

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Verified Buyer
purchased on 08/10/2017
5 /5
★★★★★

Top-notch equipment

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Acheteur Vérifié
purchased on 26/06/2017
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5 /5
★★★★★

Good easy to use.

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Verified Buyer
purchased on 08/10/2017