9.6/10
★★★★★
based on 10256 reviews published

Latest customer reviews

4 /5
★★★★☆

No problem, reliable in orders and deliveries

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Acheteur Vérifié
purchased on 21/03/2017
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5 /5
★★★★★

Very fast and professional

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Acheteur Vérifié
purchased on 20/04/2017
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5 /5
★★★★★

I recommend with my eyes closed. Reactive and competent staff for help via phone. Ultra-fast delivery with tracking via SMS at all stages. Exchange of material without issue, reliable material. Great site

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Acheteur Vérifié
purchased on 18/05/2017
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5 /5
★★★★★

Very good contact and quick resolution with customer service for the power supply problem for the electric strike. Easy and functional intercom installation.

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Acheteur Vérifié
purchased on 04/04/2017
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5 /5
★★★★★

Article conforms to our wishes. Fast delivery We recommend

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Acheteur Vérifié
purchased on 02/05/2017
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5 /5
★★★★★

Very correct and fast transaction; good functioning of the device. Very satisfied

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Acheteur Vérifié
purchased on 26/03/2017
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4 /5
★★★★☆

Reactive and very explicit

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Acheteur Vérifié
purchased on 18/05/2017
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5 /5
★★★★★

Thank you for your professionalism Quick response Available for the customer Package received on time Already scheduled... just need to fix it No regrets, I highly recommend

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Acheteur Vérifié
purchased on 16/05/2017
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5 /5
★★★★★

Serious

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Acheteur Vérifié
purchased on 04/03/2017
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 28/02/2017
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5 /5
★★★★★

Reliable material and good advice

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Acheteur Vérifié
purchased on 28/04/2017
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5 /5
★★★★★

Very satisfied with the product, I even plan to recommend a motion detector in the coming days Very good site and top delivery, thank you

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Acheteur Vérifié
purchased on 24/04/2017
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5 /5
★★★★★

And very reactive in case of issues

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Acheteur Vérifié
purchased on 02/04/2017
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5 /5
★★★★★

The - The French manuals are sometimes not obvious to understand. The + The team is attentive and supports its customers. Bravo.

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Acheteur Vérifié
purchased on 12/05/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello Sir,

Thank you for your review and comment.
Indeed, we are trying to gradually improve these manuals, but it is a long and tedious job.
However, as you say, we make it a point to be available to the customer to explain the operation ourselves and to guide customers in configuring their equipment.

Remaining at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr
1 /5
★☆☆☆☆

IF the people are good advisors and serious, the product is not up to par. The detector triggers at the slightest wind when it is supposed not to react to moving vegetation. Now it works when it wants even though the batteries have been checked. Disappointing purchase

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Acheteur Vérifié
purchased on 02/03/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello Sir,

Please excuse us for this inconvenience.
Have you tried to contact us? I cannot find any record of a call from the number that was on the order.
Please know that these products are very reliable, we sell a significant quantity throughout the year and customers are satisfied (see reviews in general). But it is important to install the product correctly, which is why our service is here to guide you through the process.

Another important piece of information: it is not our policy to leave a customer with a product they cannot use. We have a sufficiently wide range to offer you something more suitable if the one you ordered does not fit (this can happen). And in the extreme case, we prefer to refund you.
The ultimate goal is to satisfy 100% of customers.

The best thing is to call our workshop so they can understand and give you installation advice.
We are available from Monday to Friday from 9 am to 6 pm non-stop at 09 72 30 88 88 (non-premium number).

I remain personally at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 12/05/2017
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5 /5
★★★★★

Reactivity, and quality in answering questions

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Acheteur Vérifié
purchased on 11/05/2017
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5 /5
★★★★★

VERY GOOD If I need, I will reorder

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Acheteur Vérifié
purchased on 21/04/2017
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5 /5
★★★★★

Very good customer service, very professional staff, to recommend

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Acheteur Vérifié
purchased on 03/05/2017
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5 /5
★★★★★

Perfect reception and service. Attentive staff. To recommend.

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Acheteur Vérifié
purchased on 15/05/2017
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5 /5
★★★★★

The best rating. Perfect service and product.

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Acheteur Vérifié
purchased on 11/04/2017
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5 /5
★★★★★

Very professional staff who call you as soon as a supplementary product you want is restocked, perfect ??

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Acheteur Vérifié
purchased on 13/03/2017
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5 /5
★★★★★

Correct and very serious

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Acheteur Vérifié
purchased on 04/05/2017
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5 /5
★★★★★

Speed, quality/price exemplary contact, others would do well to take note.

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Acheteur Vérifié
purchased on 18/04/2017
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5 /5
★★★★★

Very competent interlocutor, careful and fast shipping, I recommend this site.

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Acheteur Vérifié
purchased on 03/05/2017
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5 /5
★★★★★

RESPECTED DEADLINES CLEAR RESPONSE ON THE PHONE VERY PROFESSIONAL

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Acheteur Vérifié
purchased on 12/04/2017
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5 /5
★★★★★

Very serious, good communication with the customer, good follow-up of the order and very fast delivery, I reorder

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Acheteur Vérifié
purchased on 02/03/2017
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5 /5
★★★★★

Serious site with good customer service

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Acheteur Vérifié
purchased on 16/03/2017
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5 /5
★★★★★

Very good material

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Acheteur Vérifié
purchased on 08/05/2017
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5 /5
★★★★★

Reliable. Very good service.

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Acheteur Vérifié
purchased on 15/05/2017
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5 /5
★★★★★

Great, good advice

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Acheteur Vérifié
purchased on 22/03/2017
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5 /5
★★★★★

Perfect, a technical question asked on the phone, immediate response, good material in service for several months now, everything is perfect...

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Acheteur Vérifié
purchased on 28/02/2017
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5 /5
★★★★★

Excellent.

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Acheteur Vérifié
purchased on 05/05/2017
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5 /5
★★★★★

Perfect reliable material serious store

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Acheteur Vérifié
purchased on 16/05/2017
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5 /5
★★★★★

Very satisfied, thank you

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Acheteur Vérifié
purchased on 12/05/2017
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5 /5
★★★★★

Compliant and fast. Recommended

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Acheteur Vérifié
purchased on 21/04/2017
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5 /5
★★★★★

Very good product, completely in line with my expectations

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Acheteur Vérifié
purchased on 17/05/2017
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5 /5
★★★★★

Fast shipping, the material is easy to install and works without problems.

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Acheteur Vérifié
purchased on 03/04/2017
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5 /5
★★★★★

Very good product in accordance with the description very well packaged shipping and delivery very fast

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Acheteur Vérifié
purchased on 25/04/2017
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4 /5
★★★★☆

Nothing abnormal to report. Good site, good order, good delivery.

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Acheteur Vérifié
purchased on 20/04/2017
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