★★★★★
based on 10256 reviews published
Latest customer reviews
No problem, reliable in orders and deliveries
Very fast and professional
I recommend with my eyes closed. Reactive and competent staff for help via phone. Ultra-fast delivery with tracking via SMS at all stages. Exchange of material without issue, reliable material. Great site
Very good contact and quick resolution with customer service for the power supply problem for the electric strike. Easy and functional intercom installation.
Article conforms to our wishes. Fast delivery We recommend
Very correct and fast transaction; good functioning of the device. Very satisfied
Reactive and very explicit
Thank you for your professionalism Quick response Available for the customer Package received on time Already scheduled... just need to fix it No regrets, I highly recommend
Serious
Good
Reliable material and good advice
Very satisfied with the product, I even plan to recommend a motion detector in the coming days Very good site and top delivery, thank you
And very reactive in case of issues
The - The French manuals are sometimes not obvious to understand. The + The team is attentive and supports its customers. Bravo.
Thank you for your review and comment.
Indeed, we are trying to gradually improve these manuals, but it is a long and tedious job.
However, as you say, we make it a point to be available to the customer to explain the operation ourselves and to guide customers in configuring their equipment.
Remaining at your disposal if necessary.
Best regards,
Christopher
securitemarche.fr
IF the people are good advisors and serious, the product is not up to par. The detector triggers at the slightest wind when it is supposed not to react to moving vegetation. Now it works when it wants even though the batteries have been checked. Disappointing purchase
Please excuse us for this inconvenience.
Have you tried to contact us? I cannot find any record of a call from the number that was on the order.
Please know that these products are very reliable, we sell a significant quantity throughout the year and customers are satisfied (see reviews in general). But it is important to install the product correctly, which is why our service is here to guide you through the process.
Another important piece of information: it is not our policy to leave a customer with a product they cannot use. We have a sufficiently wide range to offer you something more suitable if the one you ordered does not fit (this can happen). And in the extreme case, we prefer to refund you.
The ultimate goal is to satisfy 100% of customers.
The best thing is to call our workshop so they can understand and give you installation advice.
We are available from Monday to Friday from 9 am to 6 pm non-stop at 09 72 30 88 88 (non-premium number).
I remain personally at your disposal if necessary.
Best regards,
Christopher
securitemarche.fr
Very good
Reactivity, and quality in answering questions
VERY GOOD If I need, I will reorder
Very good customer service, very professional staff, to recommend
Perfect reception and service. Attentive staff. To recommend.
The best rating. Perfect service and product.
Very professional staff who call you as soon as a supplementary product you want is restocked, perfect ??
Correct and very serious
Speed, quality/price exemplary contact, others would do well to take note.
Very competent interlocutor, careful and fast shipping, I recommend this site.
RESPECTED DEADLINES CLEAR RESPONSE ON THE PHONE VERY PROFESSIONAL
Very serious, good communication with the customer, good follow-up of the order and very fast delivery, I reorder
Serious site with good customer service
Very good material
Reliable. Very good service.
Great, good advice
Perfect, a technical question asked on the phone, immediate response, good material in service for several months now, everything is perfect...
Excellent.
Perfect reliable material serious store
Very satisfied, thank you
Compliant and fast. Recommended
Very good product, completely in line with my expectations
Fast shipping, the material is easy to install and works without problems.
Very good product in accordance with the description very well packaged shipping and delivery very fast
Nothing abnormal to report. Good site, good order, good delivery.