9.6/10
★★★★★
based on 10468 reviews published

Latest customer reviews

5 /5
★★★★★

The Web site was easy to use, payment was simple and the alarm I ordered arrived on time, cant fault Ultra Secure direct. Very good.

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Verified Buyer
purchased on 07/02/2017
4 /5
★★★★☆

Equipment well received and well packaged

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Acheteur Vérifié
purchased on 01/02/2017
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5 /5
★★★★★

Just perfect

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Acheteur Vérifié
purchased on 30/01/2017
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5 /5
★★★★★

Quality and fast after-sales service. Very good

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Acheteur Vérifié
purchased on 27/01/2017
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 22/01/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 16/01/2017
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5 /5
★★★★★

Product as described, clear instructions, fairly quick shipping. I am very satisfied with my purchase and recommend it. Hervé Miller

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Acheteur Vérifié
purchased on 02/02/2017
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5 /5
★★★★★

Professional and serious

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Acheteur Vérifié
purchased on 23/01/2017
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5 /5
★★★★★

Fast and very satisfied with the product, I recommend it to everyone..

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Acheteur Vérifié
purchased on 28/01/2017
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3 /5
★★★☆☆

5 stars for the site's responsiveness, but 1 star for the received merchandise, as for me, I ordered an outdoor passage detection system, I received a simple indoor beep, equipped with a soft plastic cover to slide over the indoor radar and which is supposed to seal it (it doesn't work!!!!)

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Acheteur Vérifié
purchased on 22/01/2017
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Answer from Ultra Secure (ultrasecuredirect.com)
Hello, Please excuse us for the inconvenience caused. We have very good feedback on this product which satisfies, but when this is not the case, customers usually call us, which is why our customer service is available. Are you aware of the 30-day period available for returning the equipment? You can then choose a more suitable product, or a refund if nothing works (very rarely the case, we have a sufficiently stocked catalog). The indoor panel can operate in 3 modes: beep, chime, and siren. Did you check the manual carefully? Once again, our technicians are here to help you set up your system. And, very importantly, at no extra cost. The outdoor detector is resistant, no doubt about that. The cover helps to further protect the detector, but especially to reduce the angle and beam to precisely orient the detector on the desired passage. Do not confuse its utility. The choice of rubber is well thought out, it makes the task easier for our customers and does not reduce the effectiveness of protection. As indicated several times, do not hesitate to call us, we are at your disposal to help you, the satisfaction of our customers being the most important. Best regards, Christopher securitemarche.fr
5 /5
★★★★★

Deadlines are respected, the device works well.

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Acheteur Vérifié
purchased on 20/01/2017
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5 /5
★★★★★

Top as usual

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Acheteur Vérifié
purchased on 24/01/2017
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5 /5
★★★★★

Effective

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Acheteur Vérifié
purchased on 11/01/2017
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 31/01/2017
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5 /5
★★★★★

Very clear with lots of accurate informatio on their website. Clear pricing and postage. Product arrived within 2 days. Well packaged so no damage. Exactly as describe. Very pleased buyer.

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Verified Buyer
purchased on 08/02/2017
5 /5
★★★★★

The service I received was so impressive. Very quick. Great product too.

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Verified Buyer
purchased on 08/02/2017
2 /5
★★☆☆☆

PIR works on the dummy dome camera but the focus doesn't appear to work. It does the job and looks good.

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Verified Buyer
purchased on 07/02/2017
Answer from Ultra Secure (ultrasecuredirect.com)
Dear Sir
Thank you for the feedback on this Dummy Camera, this model is a budget model at a cost of £6, but it appears from your statement there may be some variations in the operation of the PIR which we will need to check. We are pleased you like the look of the Camera, sorry if you weren't completely satisfied with this order this time.
We hope to see you again soon.
4 /5
★★★★☆

9/10 for delivery on time, plus good back up service

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Verified Buyer
purchased on 08/02/2017
5 /5
★★★★★

Excellent Service & Product

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Verified Buyer
purchased on 07/02/2017
5 /5
★★★★★

Great service and equipment

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Verified Buyer
purchased on 06/02/2017
5 /5
★★★★★

Very efficient no problem ordering and received my stuff on time thank you

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Verified Buyer
purchased on 05/02/2017
5 /5
★★★★★

The product was received promptly. I am impressed with the quality. The product is now in Italy with me and I hope to get it installed soon.

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Verified Buyer
purchased on 03/02/2017
5 /5
★★★★★

GREAT PRICE GREAT DELIVERY EXCELLENT PRODUCT

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Verified Buyer
purchased on 03/02/2017
5 /5
★★★★★

Very easy to use and find items with good descriptions of functions and reasonable prices

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Verified Buyer
purchased on 02/02/2017
5 /5
★★★★★

Very good service slight problem with was sorted straight away very pleased

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Verified Buyer
purchased on 29/01/2017
5 /5
★★★★★

Fast and efficient

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Verified Buyer
purchased on 01/02/2017
5 /5
★★★★★

Fast delivery. After-sales service attentive and serious.

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Acheteur Vérifié
purchased on 08/01/2017
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5 /5
★★★★★

Great alarm, easy to set up and install.fantastic customer service and advice can't recommend enough.

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Verified Buyer
purchased on 31/01/2017
5 /5
★★★★★

Great company to deal with, one of my cameras arrived with a defect, they sent me a replacement the next day no fuss would recommend using them! 5 star service

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Verified Buyer
purchased on 28/01/2017
5 /5
★★★★★

Had a few problems with a sensor and the bell box when delivered, but excellent response to the problems and highly recommend the company. Very very rare these days to get such good service.

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Verified Buyer
purchased on 30/01/2017
5 /5
★★★★★

Pleased with the service and camera system

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Verified Buyer
purchased on 30/01/2017
5 /5
★★★★★

Easy to follow with clear despriptions

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Verified Buyer
purchased on 30/01/2017
5 /5
★★★★★

Goodv

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Verified Buyer
purchased on 30/01/2017
5 /5
★★★★★

Equipment.. meets my expectations very good after-sales service available and attentive to recommend

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Acheteur Vérifié
purchased on 05/01/2017
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5 /5
★★★★★

Very fast delivery and helpful staff who assisted me setting up equipment

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Verified Buyer
purchased on 30/01/2017
5 /5
★★★★★

Came fast and all preset up for me. Just screwed everything in place and registered the SIM and all good. Checked the SIM worked by making an SOS command on the key fob, yet to find out if the alarm works but hopefully won't need it!

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Verified Buyer
purchased on 28/01/2017
5 /5
★★★★★

Item as described and delivery good. All required instructions enclosed and extremely detailed. Would not hesitate to use UltraSecure direct again in the future should the need arise.

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Verified Buyer
purchased on 29/01/2017
5 /5
★★★★★

Good seller arrived on time no problem at all would do business again

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Verified Buyer
purchased on 30/01/2017
5 /5
★★★★★

Very good customer support in setting up the system

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Verified Buyer
purchased on 27/01/2017
5 /5
★★★★★

So far, it has been more than 2 months since the alarm was installed, no problems, nothing to say, works well.

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Acheteur Vérifié
purchased on 05/12/2016
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