English
★★★★★
based on 10677 reviews published
Latest customer reviews
Very quick thanks
Excellent service from order to delivery
Very pleased with their products, and received delivery within 24 hours. Would strongly recommend to anyone.
Nice fast delivery
Great delivery. Great products
Excellent service. Thank you.
Very easy to use website, with good description of the product and what is used are, easy transaction and speedy delivery.
Fast efficient service
I have been a customer for many years and have always been very satisfied with the products. I recently ordered a replacement sensor for my wireless security system and it was necessary to re-establish my account. I was very surprised and disappointed to receive an e-mail regarding security online which printed very clearly my password. As I had used this password for many other websites, including online banking, I had to spend some time changing the password on these sites. Not so ultrasecure !
Thank you for the email, your password was always fully encrypted in the database, this was a personal email only to you, reminding you of the password you had chosen, however we can see many customers may not like this, therefore we have since removed the feature. The email will now state Password: Encrypted.
Regards
Mark
Regards
Excellent product very authentic fast postage highly recommend
Basically the intercom phones struggle through masonry - limited to 20m max.
I am sorry you have a problem with the Wireless Intercom, all of the Intercoms we sell are tested and advertised as results after 'clear line of sight' tests, we do not just rely of manufacturers claims as we always do our own tests. Wireless signals have to be tested this way, because there can be so many seen and unseen obstructions that may block a wireless signal, this could be unseen steel or electronics inside wall cavities, it can be local Wireless Transmission from devices such as TV, Broadband, Jammed (faulty) Wireless Electronics and many other factors, some that us the general public may not know about.
Because of this, we offer a clear 30-day money back to all customers, this gives them plenty of time to test the Intercom in their environment, if for any reason it doesn't work it can be sent back for a full refund providing it hasn't been damaged. It is impossible for us to know every eventuality in each installation, we apologize if this has caused you some inconvenience.
Excellent product, prompt delivery, very good customer service with help and advice.
First class product fast delivery
Excellent
Excelent
Good
Very helpful over the 'phone ... both before and after purchase. Everything explained in terms that a non-expert could understand and follow - successfully!
Good layout - eade of use
Very Good
Very helpful.
Easy order knowledgable customer service great pridyct
Very good
Very good & easy to use, ordered security alarm for my caravan which was easy to set up. I got in touch with firm with one or two queries quick & clear response given.
Good service and knowledge
Would have given 5 stars because excellent help on the online chat and quick turnaround. Good prices too. Unfortunately have to pay for the return of a faulty item!
Really easy to see what I wanted. The order was despatched and received within days. Excellent service would use again and recommend to others.
Prompt delivery product works well
Very good products and service - am happy to give a recommendation
Great got what i needed very quickly
An excellent website, with first class security products. Very speedy delivery of goods, using a excellent carrier.
Very helpful . Didn't understand much about the product I was buying so I called them And they were very helpful. They missed something out of the parcel but I received it the next day will be using again.
Everything was OK
The UltraSecure website was easy to navigate, and the products clearly described. I found what I was looking for with very little trouble. The ordering process was easy and uncomplicated. Communication was good, and I was kept updated as to when to expect my goods. I was given a one hour delivery slot, which allowed me to plan the rest of my day. Despatch was extremely quick, with the goods, ordered before midday, arriving on the following day. The quality of the security products is high, and I shall recommend the site to my friends.
Clean easy to navigate website
Ordered and received next day delivery. Item supplied is exactly as required.
Good
Excellent, easy to use website, simple and speedy online ordering, great range of British made products. Good value.
VERY GOOD THANKS
Well packaged well presented prompt delivery - manufactures videos are a tad diy but the product is close to perfect instructions were very well presented build quality is very robust compared with big name alarms highly impressed with the system we have - purchased as a stand alone system for our company vans dial out function was exactly what we needed and in the current climate the company could well be on to a winner with a vehicle adaption of the kit ! 10/10
Very helpful when telephoning for information, and a quick response in sending my order. Thank you.